Reviews for West Allis #4902

I shop this location on a regular basis; we're talking at least half an hour once a week. Store is usually clean and organized. Employees are always willing to help and assist in any way possible. All of the tools and items are easy to locate and are usually in stock unless it is a high demand item. Great location, great workers, excellent products... such as Milwaukee Electric Tools!

Unfortunately, a few bad experiences can ruin a usually decent store experience. The service desk at West Allis is horrible, young kids who don't seem to care about those of us who need this kind of store. I will avoid this store when I can.

I went to the store for day after Christmas sales, and I found some nice decorations that I was looking for. The cashier was very friendly joking with my mom and I, even though it was really early in the morning the day after Christmas.

Great store with good inventory and helpful knowledgeable service representatives

I love all the indoor plants, all the Christmas decorations, this store have a excellent prices!!!!!!!!!

Bought top soil out of season. I got bulbs for half off so…I went to a local place…nothing. Home Depot had plenty. Two young guys assisted me in getting some bags off a high shelf using a ladder that were shrink wrapped together. Nice job! Henrene was an absolute gem at checkout. Super fast/efficient and friendly/professional. Great visit overall.

I had such a great experience at this Home Depot tonight. The customer service desk staff seemed young, but we’re all very pleasant and attentive. I had the opportunity also to talk to the general manager, Ryan, who was positive and kind. Best part of my experience tonight was Bob in Plumbing. He really went out of his way and took the time to give me some great advice about a new toilet that we desperately needed but I was putting off making a decision. He also helped me navigate a new condensation pump for our furnace. And Craig was so cheerful as he single-handedly loaded up the new toilet into our van. We even had a great experience with a very happy and cheerful cashier… Sorry that I missed your name. Even though there are several Home Depot’s closer to my house I will be back to this one as this is how I want to be treated … In life!

Charley is amazing and goes above and beyond to help when I had no idea what I was looking for, picking up a purchase for my boyfriend. In the face of annoying customers Charley kept a smile on her face and was willing to help anyone!!

Interacted with an employee who could care less that I was standing in front of him attempting to process a return. The leadership in this building allows their team to be rude to customers and will find every reason to NOT help. You’re better off keeping what you’re trying to return.

A few times before, I felt like I was bothering the people working at the store, it seemed like it was a big effort for them to help me. I only purchased the item I needed and nothing else!

I had a great experience, customer service/ customer relations was above and beyond my expectations. Shoutout to Kaitlyn (front end lead) for great customer service!

Very pleased with the items that were purchased.

We had a great experience with everyone working together to get our carpeting measured, ordered and installed before we had to move into our new place.

This store is wonderful and I am a frequent customer. Recently my son has become interested in the "race car" carts but they are disgustingly dirty and clearly not cared for...I've had to stop bringing my son to the store because he insists on those carts but they are VERY gross, now when he joins me we go to a different home goods store down the road :(

Henrene is by far the best cashier you have. Super sweet and great smile.

Bree did an excellent job at showing amazing customer service. She is so friendly and helpful!

I came in to return an item I had purchased. Bree was very friendly and helped me process my return quickly.

If there would have been a better supply of deck boards, Home Depot would have received a 5... Thanks to employees like Kennedy, in decking and Kelly at self check out, who possessed excellent customer service skills, Home Depot still received a 4..

Steve at this location went above and beyond to make my experience great! I asked for help cutting some wood, because I couldn’t figure out a smooth way to get it started. Steve took the time to show me tips and tricks using a hand saw, so I could learn to do future projects on my own. It was EXTREMELY kind of him to take the extra time with me.

I just finished making a washer and dryer purchase from the West Allis store. I was fortunate to work with the salesperson named Wesley Kranitz. This man knew everything about the products and took the time to explain features that I had no idea in the beginning of my shopping experience even existed. I felt that he genuinely cared about what I needed and really took the fear of making this major purchase away. I would highly recommend this store to anyone

Always my first choice when shopping for hardware,tools and supplies.

Received great customer service from employee Kendrick. Patio chairs i wanted were not on floor, but he tracked them down for me, went to back, hauled out a large stack of these and cut shrinkwrap for me immediately and even asked if i needed help carrying it down to check stand. By the way he was in the middle of another task when i approached him but he didnt mind at sll, big smile, told me thats his job and thanked me for shopping at Home Depot. Also very quick check out lanes

Excellent service by Bob in plumbing dept

Cashier offered my young son a free building kit and went out of her way to find our order fast. Not too crazy about the political candidates stalking customers in the parking lot for signatures, but I usually find what I need here.

People in landscape went out of their way to help me load my car and get me on my way.

I do not look forward to replacing an appliance but finding Wes who sold me my last appliance some 10 years ago at Home Depot made it easy and stress free.

Lyonal was extremely helpfull and knowledgeable. He’s is a great addition to your team!

Very helpful. visited competitors and found Home Depot the best

the Home Depot protection Plans are a great way to protect invesments