#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(215)706-4802
Tool & Truck Rental(215)706-4808
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2250 Easton Road
Willow Grove, PA 19090
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Customer Store Reviews

  • 4.7 out of 497 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (497)
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Showing 1-30 of 497 reviews
Messy store
Aisles blocked by pallets makIng getting past with cart impossible. Had to make multiple trips to carry heavy items to cart.
by
    Plumbing
    Experience, competence and knowledge of sale staff.
    by
      • Recommended
      quality/quantity of products, courtesy/professionalism of personnel
      great service, great prices, great experience
      by
        • Recommended
        Above and Beyond
        Mercedes was great at helping checkout at customer service without having to navigate the isles that were very narrow. at the other side of the store
        by
          • Recommended
          The associates are amazing
          Flo our cashier was so polite and informative. Unfortunately I do not remember the name of the incredibly nice gentleman that helped my husband I pick out our Pawnee mower and weed wackier. He gave us honest recommendations and even wanted me hold the weed wackier to make sure it wasn’t too heavy. We ended us getting the weed wackier that can have multiple ends. We will come back to get the chainsaw for it. I hope he remembers us so he can get the proper kudos for helping us out.
          by
            • Recommended
            Thanks for your outstanding customer service
            I was able to find the appliance and your associate completed my transaction
            by
              • Recommended
              The most upbeat and helpful employees
              I visit this Home Depot at least once a week for all my handy needs I never have the time that someone doesn't say hello while coming in or have a nice day leaving the best part about here is that if you have a question and that is so she doesn't know the exact place that it's at and then find another associate on the way to come get yours out they always make sure they fill all your needs
              by
                • Recommended
                Worst customer service ever at checkout
                Went there to buy some pavers that weee on sale. Saw the price that came up on the register and expressed my concern. I was then lectured by the cashier that he had been doing this for a very long time and knew what he was doing. Not very friendly at all. What a shame
                by
                  Great employee
                  Wanted a dimmer switch, Dylan helped me find the right switch and a less expensive switch, Dylan had a great attitude for a willingness to be helpful and was very helpful.I appreciated his thoughtfulness as it related to his patients in assisting me. He's the guy to grab when you need help at willow grove HD
                  by
                    • Recommended
                    Great place to shop
                    I have always had a great experience when shopping at this selected home depot store. I have always been satisfied with item purchased and never had a problem with return items. The salesperson and associates are always available to assist the customer.
                    by
                      • Recommended
                      Desperately Needs Help
                      It’s a fortunate that at these times there is a shortage of trained staffing in almost every business. I find that I almost always find what I need when I shop at your store. But the lack of personnel makes it more difficult to find items that I am not familiar with. Hopefully you will be able to bring on people who will be willing to stay once hired a ,
                      by
                        • Recommended
                        Helpful Employes in the Hardware department
                        I had a very nice experience with the employees in the Hardware department. They made my shopping trip easier and I appreciate the time they took to help.
                        by
                          • Recommended
                          cashiers
                          The cashiers were very friendly Stacy and Flo
                          by
                            • Recommended
                            Always helpful and knowledgeable.
                            I'm quite handy but don't know everything, and so it's nice to have a store where the employees know what they are talking about or will get you someone who does. I consistently drive past the competitor's store to come to this Hope Depot as in the long run, it always saves me time and money.
                            by
                            • DIY
                            Best Home Depot
                            This store is consistently well stocked and the staff is always helpful.
                            by
                              • Recommended
                              Great place to shop ! Good people working in this place !
                              I do shop sometimes here and I would say this place is great place great people working here !
                              by
                                • Recommended
                                Great Customer Service
                                If you visit the Home depot in Willow Grove, you won't be disappointed.
                                by
                                  • Recommended
                                  Great Place
                                  I go to Home Depot for all of my home improvement needs. They always have everything I need and the customer service is exceptional. Have no desire to deal with the "other" home improvement stores.....they are overpriced, understocked, and employees are clueless.
                                  by
                                    • Recommended
                                    My Favorite Home Depot- Willow Grove, PA
                                    I love shopping at the Home Depot both online and in person. Willow Grove stands out as my favorite due to the employees who work there, always friendly and helpful.
                                    by
                                    • Verified Purchase
                                    • DIY
                                    • Recommended
                                    Great service
                                    I've been to both the Warrington and WillowGrove Home Depot for a particular need today. The service at both was stellar!
                                    by
                                      • Recommended
                                      GREAT CUSTOMER SERVICE
                                      The associate stopped what he was doing to take me and assist me in choosing the correct item
                                      by
                                        • Recommended
                                        very good customer service.
                                        All ways find what I need.
                                        by
                                          • Recommended
                                          great pro desk at willow grove pa home depot alex P
                                          We were assisted with sheet rock purchase by Alex P. in willow grove pa pro desk. He measured and cut perfectly and was so friendly and knowledgeable. Even told us what cart to use to get it to our truck. You don't find employees like him very much and we were assited quickly, and he was just right on point with everything
                                          by
                                            • Recommended
                                            Great Customer Service and a Beautiful Product at a Beautiful Price!
                                            Kraftmaid Simplicity Cabinetry Quality and Affordability combined!!
                                            by
                                              • Recommended
                                              great personal working there
                                              Has project to do, found all necessary tools and was very satisfied with the help I was provided. Will definitely visit this store again.
                                              by
                                                • Recommended
                                                The reason the store was given 2 stars is because it was well stocked, neat and clean. The reason...
                                                The reason the store was given 2 stars is because it was well stocked, neat and clean. The reason I will never visit it again, nor recommend anyone else to shop there is because of poor way that I was treated at checkout by an inefficient casher named Patrick in the lawn & garden section!
                                                by
                                                • Verified Purchase
                                                1 found this review helpful
                                                Great store location everyone is always helpful and friendly
                                                Great store location everyone is always helpful and friendly
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                fath ers day gift cards brought me to the willow grove home depot the other day and it was a wond...
                                                fath ers day gift cards brought me to the willow grove home depot the other day and it was a wonderfull experiance a store employee more then helped me find items by telling me which aisle or actually taken me to the right shelf,the store was very clean with shelves stocked,i will be back soon without gift cards,thankyou home depot you nailed it
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Walking into Home Depot feeling a little overwhelmed not finding what I needed immediately. Ryan ...
                                                Walking into Home Depot feeling a little overwhelmed not finding what I needed immediately. Ryan a parking lot associate helped me immediately, he found the items I needed and pushed a flatbed of 15 bags of rock to the register for me, then helped me load my car ! without Ryan I was going to leave Home Depot and wait for my husband! So Thank you Ryan !!
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                I needed to pick up some 6' x 8' fence panels and they were stacked on a rather high pile. Well ...
                                                I needed to pick up some 6' x 8' fence panels and they were stacked on a rather high pile. Well MATT showed up and really helped me get the panels I needed loaded ontomy cart. MATT then came out to my van and helped me offload the fence panels into my trailer as well.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Showing 1-30 of 497 reviews

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