Reviews for Woodland Hills #6632

Very friendly & helpful people at this store!

Esteban or Efrain, a 55+ year old Garden associate that has been employed there for 18 years made your entire company look bad on this particular day. My mediocre interaction transpired with him at approximately 10:40am which is Power Hour if I’m not mistaken. I was outside garden, asked him for assistance with indoor plants, as I was unfamiliar with their growth process. I inquire - “Hi, are you available to assist?” He said yes. I then ask, “are you available to show me where the indoor plants are and how they grow?” He tells me there inside hanging up, looks me up and down and points to the door. I ask if he was free or was anyone available to show me. He says they’re inside. I walk off. I felt profiled. I felt belittled. I felt like he genuinely did not care about me as a person. He didn’t care about what I needed. It’s very unfortunate that after 18 years in the business and this is the service your associate provides? I am a former employee of Home Depot. I am GREAT friends that are currently store managers, co-store managers and operations managers of Home Depot locations in the South Bay Area of Los Angeles. Your associate should treat everyone with respect as he doesn’t know who he is facing. Completely, completely unacceptable. A beautiful kind spirited Garden associate, well seasoned woman with blonde hair then approached me and helps with everything. I loved her and she’s the slim reason why I might be back.

Amazingly helpful crew. Friendly, knowledgeable and nice. They went above and beyond to help us. Thank you.

The staff was exceptional, from the nice young man who gave me a shopping cart to the several people who told me exactly where products were, to the man who knows his sheet metal, to the employee helping out at the self checkout. This is like Home Depot was on the day it first opened.

Very friendly staff!

I'm always in and out of this store very quickly.

Kirsi in the Door Dept provided outstanding service assisting me with a purchase of a special order door!

Absolutely fantastic location. Paint & Rentals department were super helpful and got me motivated to get my project finished. Thank you!

ORLANDO THE CASHIER WAS AWESOME!!!!!!! PROFESSIONAL FAST FRIENDLY COURTEOUS KNOWLEDGEABLE WITH EXCELLENT CUSTOMER SERVICE— HE DESERVES A PAY RAISE AND A ONE MONTH’S PAID VACATION!!!!!!! KUDOS HOME DEPOT FOR EMPLOYEES LIKE ORLANDO— KEEP UP THE EXCELLENT WORK ORLANDO YOU ARE AMAZZZZZZZING!!!!!!!

Sore neat & clean . Cashier friendly

The store is very great, Diana from returns was very helpful and she is the reason I will come back to this store. Give her a raise.

Young energetic crew, yet very knowledgeable. Shadine stands out every time I'm there getting materials for my business.

We are taking the time and writing this review to show our appreciation and respect for the outstanding customer service and professionalism Frank Quiroz at Home Depot in Woodland Hills provided to our family. We came into this project of replacing old aluminum sliders with French Doors in 2 openings leading to our backyard. We had no idea what was involved, the options available and the potential costs for different choices. Frank was both patient and very knowledgeable and lead us through the process in an extraordinary manner. Additionally, he did everything he could to make sure we got the most value for our money....something I am sure every customer wants with a high end project. We would strongly recommend Frank to anybody who needs similar services and we hope he is recognized for his excellent work on our project.

The employees are always nice!

I've been shopping at this store since the day it opened! I've interacted with many employees and there is just one that stands-out and his name is Ozzy. Great customer service like I have not experienced at any Home Depot before!! Thanks!!

Clean store!

I love coming to this store because it's always clean!

I had a guy named Jonatan come by and help. I had no idea what to get and he gave me different specs and features for some cool LED lights. The store was very clean and staff was very friendly.

Such a great staff. I can't thank Jonny and Alicia enough. I came by to purchase what I couldn't find at a store DOWN THE STREET and instantly Jonny was able to lead me to it. Very knowledgeable!

Home away from home. Love this store and the help. There is a rock in my garden that says "Frank missing call 1-800 Home Depot. By the way for my 77th birthday my husband bought me a chipper/shredder for my present. I love it. It is easy to use and does a wonderful job.

Great location and always stocked! The team is helpful and professional. Very handy for the regular Joe's and professionals.

The store employees are always helpful!

Managers lead and employees learn by example!

Great operation...

Seriously anytime anyone needs some help with any type of project, go see Firmen! He’s in tool rentals and he is a brilliant wood working expert! So so wicked smart!

Pleasantly happy to assist/answer questions, find items needed

Clean store!

The store is really organized.

Great Store!

all fine