Reviews for Woodlands #6516

It's like a superman super hardware store. Lots of inventory.

Great service from Travis Flatt! He did above and beyond!

Amanda in customer service was EXTREMELY helpful and nice. She was new and worked hard to find thecorrct answers for me.

Help in the cement department... would be very helpful and thankful

I shop there fairly frequently for minor things, but I am always treated like my project is major. I really appreciate such an attitude from the associates. It gives me a feeling of value that my idea to do any little thing is important to them. It's really neat they are very consistently nice about helping, which really makes them a "cut above" a lot of places! Thanks!

Employees very courteous and helpful. Store well stocked.

Extremely disappointed when I called to get a receipt corrected. They charged me full price rather than sale price on item. Then when I call to get this fixed that say it can not be corrected by phone (other stores have done this). They say I must come in physically during COVID-19 and stand in a long line (which was there when a shopped earlier at the refund counter). This store is not customer friendly and has poor customer service policies....

I ordered on-line and was unable to get there to pick up the item in the time allowed. even though I never picked up the items they still sent an email thanking me for picking up the order and followed up with an electronic receipt. Usually they send a cancellation but I have had this happen at the Tomball location as well. I enjoy shopping at Home Depots but will not place any online orders at this store.

EXCELLENT

Suggest you not shop here. Make you wait to get into store. Contractor entrance closed off so if you need wood or such it will be a job getting, paying, and leaving store. Might need your safety gear as many people standing around the self pay area. Don’t visit unless you want to make a day of it and trust there is no virus in store.......

Store was open, well stocked for the items on my list and coronavirus precautions were in place.

I have been to 30 different Home Depots. This Home Depot is the best in Texas. The one on Forest in Dallas was good too but a tornado took it out. The one on Abrams is good too. The one in Galveston is Excellent. I like the one in Irving. Oh the one in Conroe is great. I never been yo a bad Home Depot. They all are great every single one of them!!!

Store was neat, very organized. It was easy to find the products I was looking for. The employees were above and beyond with help and availability, Also knowledgeable on the products as well as service oriented, which in my opinion will trump all other needs. I cant say this about all Home Depots, but this location is a site for soar eyes.

Employees very accessible, knowledgable, and helpful.

No matter what I need, I can find it and at a fair price at The Woodlands Home Depot. A handy man's DREAM. The stock is always good for my needs. Plenty of good working carts and friendly people greet you as you walk in. Wide open isles and staff near by if needed. The floors are always clean and I have never scene discarded empty boxes or debrie piled anywhere. The staff keeps you safe. When they swing into action with moving equipment, there are flaggers and audible signals to warn ahead of time. The area is closed off and opened back up as soon as possible. The store is set up and staffed for the customer experience. I appreciate a good place to shop. One stop is the way to go.........HOME DEPOT.

The store always has assistants available. The garden center associate, the paint center associate and the cashier were all very polite and helpful with my visit today and always.

Best Home Depot store in town!

Well Organized, friendly and professional employees !!!

This is a large store, but well organized and many signs helpful to locate items. Cashier Deborah was very friendly and showed interest and care in my purchases.

Good, clean, helpful

Thank you for being so friendly and helpful terry!

This is the best home depot around The Woodlands when it comes to shopping for plants and houseplants. They always have a large selection to choose from, and the plants (for the most part) are healthy and well cared for.

This store has always been my favorite since I’ve been in the construction trades

Gail in the paint department was awesome! She provided very helpful and much needed info for my project... she also explained all the tools I would need to complete my project and have it turn out great... thx Gail!!

Good people, Good service! As a builder, we usually find what we went for.

When I first bought the bulbs, I received wonderful service. I needed another set of bulbs (poor planning on my part) so I used the order online pick up in store. I selected the wrong globe color for the bulb i needed. I tried to come in to do an even exchange - same brand, same price just different globe color, When I asked the return CS person if i should go grab the exchange bulbs, i was told no, i need to return and then go buy the bulbs separately. Gee thanks for making this easy. I am sure i can find this bulb online somewhere else- despite the fact that it's a home depot brand. if i can't, I will find another home depot to get it from - I will drive somewhere else for better service.

This is an excellent store that is conveniently located and well stocked, and the employees are friendly, knowledgeable and very helpful.

The associates at this store are always friendly and knowledgable. If I ever need anything there is always someone there to help.

This store has gone to self checkout, only. The one employee working the checkout area was arrogant and condescending when I voiced my displeasure and asked that he pass it on to the manager. Since I am NOT an employee of the store, and do not get a discount for working there, I will not be returning, unless it's the ONLY option. I realize some people like the self checkout. The store needs to have an option.

Very clean store and helpful associates