#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(419)289-4402
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1060 Sugarbush Drive
Ashland, OH 44805
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 372 reviews
94%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (372)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 372 reviews
Friendly environment
Ashland site is very clean and staff are great. I think I was asked 7 times if I needed help.
by
    • Recommended
    Excellent smiles and friendly employees
    Everyone greeted me with kindness and outstanding information on my products I didn't know about. 10/10 would shop here again.
    by
      • Recommended
      Good store
      This location is convenient for me. It is a typical Home Depot.
      by
        very good store
        real good home depot store to buy my materials for farm repairs
        by
          • Recommended
          Great service!
          Tisha is amazing at her job. She has nailed customer service. All the other staff was very helpful as well, but Tisha went above and beyond.
          by
            • Recommended
            mary kay chereson
            was lookimg for curtain rods a certain type and in different sizes and you had them other stores had 1 size but not both sizes i needed
            by
              • Recommended
              Teresa was a Poor example of a manager
              Looking for assistance I asked the first employee (Teresa) instead of helping me she sent me to the aisle. Then later I went to look for help and I hear her tell a elderly gentleman “I don’t know what you are looking for. I can’t help you.” And walk off. So I ask for assistance she looks but I did not feel like I should give up. So I asked another employee who was very willing to help and only then did I get good service. When I called the store to speak to a manager and find out Teresa is the manager and was so rude to the elderly man and could not help customers I was not a happy customer.
              by
                Great customer service!
                Working on gas dryer purchase. Great assistance from Kim Clark, Steve Conrad, his boss Bill C. Tracy out of GA to get my credit quickly back to me after my return.
                by
                  • Recommended
                  Helpful and friendly staff
                  Will definitely shop there again!
                  by
                    Well Kept Store
                    We are always remodeling updating or needing some thing for the two houses that we own! I love this Home Depot it’s always clean and organized! The associates are very helpful! From finding a tiny screw to fit some thing or a large piece of wood needing cut they are always there and willing to help
                    by
                      • Recommended
                      help with loading supplies
                      Nick did not at all mind loading my heavy mortar bags into my car, and even set them down lightly in my trunk so as not to create dust. Thank you Nick!
                      by
                        • Recommended
                        Store is Organized, Clean, and Knowledgeable
                        So nice to get products and information needed for my home updates. Saves time and money to just do it yourself.
                        by
                          • Recommended
                          Thanks Brooke for the great customer service.
                          Definitely request Brooke if you need any assistance!! I have a hard time breathing and Brooke helped me locate everything on my list and then help load all my purchases!!
                          by
                            • Recommended
                            Extremely helpful and friendly employees!
                            Everytime my husband and I are in this store, we are greeted and helped beyond expectations to make sure we always leave with what we need.
                            by
                              • Recommended
                              Great help
                              Tena in electrical and Garet in appliances are the best employees we have worked with so far in home needs. We have used Garet for all our major appliances and he always goes above and beyond to give you the best deals with great products. Tena helped with all my light fixtures for our house, she answered all my questions, told me about pros and cons for each product and helped me pick out the best lighting for us at great prices. She also went above and beyond with getting me shopping carts, and taking them up to the register for me.
                              by
                                • Recommended
                                Wonderful Help!
                                I am buying a home for the first time and was buying paint. I did not know what kind to get and the employee was very helpful in explaining the different types and what would work best for the areas I was going to paint.
                                by
                                  • Recommended
                                  Very neat and clean store and the help was excellent
                                  Very neat and clean store and the help was excellent
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Clean and friendly helpful employees
                                  Clean and friendly helpful employees
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  I highly recommend coming to this Home Depot as opposed to any other Home Depot in the area. Staf...
                                  I highly recommend coming to this Home Depot as opposed to any other Home Depot in the area. Staff is super friendly and extremely helpful. Consistently friendly throughout the entire store. Makes you feel welcome. The fact that they actually help you, even go out of the way to help.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Everyone that works there is so nice and very helpful.
                                  Everyone that works there is so nice and very helpful.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Store was clean, products were easy to find and the staff was excellent!
                                  Store was clean, products were easy to find and the staff was excellent!
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Everything clean and in order and was assisted with the product looking for . the only home depot...
                                  Everything clean and in order and was assisted with the product looking for . the only home depot I'll go too
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  The cashier named Rebecca was one of your very best. She was very nice and pleasant That is th...
                                  The cashier named Rebecca was one of your very best. She was very nice and pleasant That is the kind of person you should have checking people out.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Nice, helpfull employees.
                                  Nice, helpfull employees.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  The employees were very helpful and kind! Everything was well organized and the employees were ve...
                                  The employees were very helpful and kind! Everything was well organized and the employees were very knowledgeable about the location of items. I will definitely continue to come here!
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  All of the employees that I dealt with today were very helpful in helping me get all of the items...
                                  All of the employees that I dealt with today were very helpful in helping me get all of the items I needed for my project. Lois in particular went above and beyond
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  This is a very customer oriented store. Always there to help and a fantastic selection of products.
                                  This is a very customer oriented store. Always there to help and a fantastic selection of products.
                                  by
                                  • Verified Purchase
                                  The store is always neat clean and orderly. The employees are very helpful to help you find what...
                                  The store is always neat clean and orderly. The employees are very helpful to help you find what you need.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Was assisted by two different staff members on this shopping trip. Provided information that was ...
                                  Was assisted by two different staff members on this shopping trip. Provided information that was enlightening, and they also helped expedite my shop. Would highly recommend this HD store!
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Friendly and very helpful.
                                  Friendly and very helpful.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Showing 1-30 of 372 reviews

                                  Nearby Stores

                                  Find Another Store

                                  2000 August Dr

                                  Mansfield, OH 44906

                                  17.11 mi

                                  Tool & Truck Rental

                                  (419)528-4010

                                  Pro Service Desk

                                  (419)528-4004

                                  Mon-Sat: 6:00am - 10:00pm

                                  Sun: 8:00am - 8:00pm

                                  4914 Grande Blvd

                                  Medina, OH 44256

                                  30.34 mi

                                  Tool & Truck Rental

                                  (330)764-9193

                                  Pro Service Desk

                                  (330)764-9184

                                  Mon-Sat: 6:00am - 10:00pm

                                  Sun: 8:00am - 8:00pm

                                  1155 High Street

                                  Wadsworth, OH 44281

                                  32.07 mi

                                  Tool & Truck Rental

                                  (330)336-1668

                                  Pro Service Desk

                                  (330)336-1662

                                  Mon-Sat: 6:00am - 10:00pm

                                  Sun: 8:00am - 8:00pm