#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(313)927-5402
Tool & Truck Rental(313)927-5408
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Location
18700 Meyers Rd
Detroit, MI 48235
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Customer Store Reviews

  • 4.3 out of 569 reviews
85%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (569)
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Showing 1-30 of 569 reviews
I have shopped other stores, and will always come back to home depot. They always have what I need.
I have shopped other stores, and will always come back to home depot. They always have what I need.
by
  • Verified Purchase
  • Recommended
Products were super easy to find, store was clean i mean rating on what the theme of the store is...
Products were super easy to find, store was clean i mean rating on what the theme of the store is for.
by
  • Verified Purchase
Excellent customer friendly location. Employees are helpful to seniors and seem very informed wh...
Excellent customer friendly location. Employees are helpful to seniors and seem very informed when requesting information or location of products. The exterior perimeter of the facility is well maintained and landscaped nicely which promotes business.
by
  • Verified Purchase
  • Recommended
Beautiful Store I was overwhelmed by the displays and the product availability of everything!!!! ...
Beautiful Store I was overwhelmed by the displays and the product availability of everything!!!! employees were very friendly and willing to help!
by
  • Verified Purchase
  • Recommended
Why only have one cashier in the Garden Department this time of year? The line was very long and ...
Why only have one cashier in the Garden Department this time of year? The line was very long and finally, a customer asked the cashier to call for assistance. And don’t bother looking for a sales associate in that area of 40 lb bags of mulch and dirt and 3-4 lb brick pavers. I am a 63 year- old woman, and I have no business trying to load 240 lbs of dirt and 25 lbs of bricks onto a cart and then into my vehicle. But I had no choice since I was already there and needed those items. There was no salesperson in sight.
by
  • Verified Purchase
ASSOCIATE HAD AN BAD ATTITUDE AT SERVICE COUNTER because customer ahead of me had a big return &h...
ASSOCIATE HAD AN BAD ATTITUDE AT SERVICE COUNTER because customer ahead of me had a big return &her associate told them to go to her register. Then he helped the customer. so I went to her register. She was not warm, polite, & did not greet me. When I asked her where a syphon for oil for my mower would be, she said she did not know &she did not ask an associate. After she finished my return, I asked a nearby associate at the Service Counter for help to find the syphon and I told him that the other associate would not help me. First he told me an aisle number, then he searched the computer - which resulted in a different aisle, which is where I found the item, a quantity of 1 remaining. I guess I was lucky after all.
by
  • Verified Purchase
  • Recommended
this store is in a good location I like it.
this store is in a good location I like it.
by
  • Verified Purchase
  • Recommended
Do not take your Ridgid products their for warranty. They lost battery and my LSA.
Do not take your Ridgid products their for warranty. They lost battery and my LSA.
by
  • Verified Purchase
This is a great store to shop, I'm happy with the service I recieved
This is a great store to shop, I'm happy with the service I recieved
by
  • Verified Purchase
  • Recommended
Overall the store had all i needed and the store clerks were helpful enough. There was a disconne...
Overall the store had all i needed and the store clerks were helpful enough. There was a disconnect on carpet installation that the store failed to tell me, but my overall experience was normal. I don't like all the solicitors outside the store trying to sell you something. It's a close store in my neighborhood and i will return because i want it to stay put.
by
  • Verified Purchase
  • Recommended
What annoys me about this location is: having to show my receipt to a guard - before I walk out t...
What annoys me about this location is: having to show my receipt to a guard - before I walk out the store, IMMEDIATELY after walking away from the register. That means that I have to keep my wallet open to place my receipt into the wallet AFTER the guard places a mark on my receipt - not even looking at my items. SO ANNOYING. I like to put away my receipt into my wallet right after I get it, so that I can put away my wallet into my purse.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Staff are very helpful and kind to ALL CUSTOMERS :-) Thank you
Staff are very helpful and kind to ALL CUSTOMERS :-) Thank you
by
  • Verified Purchase
  • Recommended
1. The selection isn't as good as other Home Depot locations. 2. They don't have enough customer ...
1. The selection isn't as good as other Home Depot locations. 2. They don't have enough customer service employees, so returns take forever. 3. Home Depot brand products are poor. My Glacier Bay shower valve/cartridge was poor quality. It caused water pressure to be low, hot and cold water fluctuations, and finally gave out altogether and gushed out water when off. The store manager said he would see if he could do anything about after the plumber left, but he didn't respond to my e-mail with the plumber's receipt.
by
  • Verified Purchase
Great service and product needed was on the shelf.
Great service and product needed was on the shelf.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Everyone in the store was quite pleasant and professional. The store was neat and clean isle ways...
Everyone in the store was quite pleasant and professional. The store was neat and clean isle ways were not cluttered. The assistance I received in the garden area was great. The staff was very informed about the best product to purchase to get my lawn ready for spring.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Please hire more employees to help keep items on the shelves and assistance customers with findin...
Please hire more employees to help keep items on the shelves and assistance customers with finding products.
by
  • Verified Purchase
1 found this review helpful
This location has great people
This location has great people
by
  • Verified Purchase
  • Recommended
Bad customer service !
Bad customer service !
by
  • Verified Purchase
Cashier rude and don’t put customers first. They don’t speak they seem mad about coming to work...
Cashier rude and don’t put customers first. They don’t speak they seem mad about coming to work. They need more customer service training
by
  • Verified Purchase
1 found this review helpful
The store is well stocked and the employees are very friendly as well as helpful.....
The store is well stocked and the employees are very friendly as well as helpful.....
by
  • Verified Purchase
  • Recommended
The store is clean and well stocked. I stay around the corner from this location so it’s super co...
The store is clean and well stocked. I stay around the corner from this location so it’s super convenient but I wouldn’t recommend this store because of the associates. I wonder around the store looking for help and when I do find someone they answer me with “it’s over there in one of them aisles.”
by
  • Verified Purchase
Great staff with a smile and pleasant attitude!! Very helpful
Great staff with a smile and pleasant attitude!! Very helpful
by
  • Verified Purchase
  • Recommended
Very clean and very polite workers!!
Very clean and very polite workers!!
by
  • Verified Purchase
  • Recommended
Pretty clean a few friendly employees
Pretty clean a few friendly employees
by
  • Verified Purchase
  • Recommended
I shop at this store almost every day. Although they are often very busy, the employees and mana...
I shop at this store almost every day. Although they are often very busy, the employees and managers always find the time to address any issues I may have. They go above and beyond to make sure as a customer I am satisfied. Their customer service is beyond reproach. I feel like a part of the family when I am there. They are greatly appreciated
by
  • Verified Purchase
  • Recommended
check out is usually long and complicated. but store in general is well stocked. some employees a...
check out is usually long and complicated. but store in general is well stocked. some employees are welkbinfoemed and then some ain't. if you come here frequent still to the older employees. better informed!
by
  • Verified Purchase
  • Recommended
This particular store has it's share of problems... Most coming from the community who shop there...
This particular store has it's share of problems... Most coming from the community who shop there. The employees can be a little more professional in communication and knowledge of the store. Besides that the store is an asset in this community... I've been shopping there since its opening and will continue... Biggest complaint I have is products on shelves need to be maintained and organized better.
by
  • Verified Purchase
  • Recommended
Cashier rude
Cashier rude
by
  • Verified Purchase
I love shopping at this location, I received the assistance that I needed to complete my project.
I love shopping at this location, I received the assistance that I needed to complete my project.
by
  • Verified Purchase
  • Recommended
Very nices store
Very nices store
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 569 reviews

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