#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(360)449-6662
Tool & Truck Rental(360)449-6668
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
330 Se 192nd Avenue
Vancouver, WA 98683
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Customer Store Reviews

  • 4.8 out of 520 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (520)
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Showing 1-30 of 520 reviews
VERY FRIENDLY PEOPLE AND GOOD PRICES.
VERY FRIENDLY PEOPLE AND GOOD PRICES.
by
  • Verified Purchase
  • Recommended
I found the items I was looking for by myself. No employees were helpful. Employees were in the...
I found the items I was looking for by myself. No employees were helpful. Employees were in the store but speaking among them self and not concentrating on customers.
by
  • Verified Purchase
  • Recommended
the store is neat and clean - found everything I needed
the store is neat and clean - found everything I needed
by
  • Verified Purchase
  • Recommended
Always polite, helpful and friendly staff. Like this Home Depot.
Always polite, helpful and friendly staff. Like this Home Depot.
by
  • Verified Purchase
  • Recommended
The lady in the paint section ROCKED IT!!! I am SUPER impressed with their hiring practices - t...
The lady in the paint section ROCKED IT!!! I am SUPER impressed with their hiring practices - they have an autistic employee working there! I have an autistic son. WAY TO GO! I will definitely shop there again!
by
  • Verified Purchase
  • Recommended
Your staff is available and helpful John at Customer Service Saw me and asked if I required fur...
Your staff is available and helpful John at Customer Service Saw me and asked if I required further assistance ? I was trying to determine where to cash out. He was very helpful Also the Nice Tall man in Plumbing Who also has two daughters understood my challenge. I needed the right hair catcher , and explained why My drain toggle that you move up and down to drain did not permit a small rubber snake He was very understanding and showed me the piece behind the scenes. I just can’t remember his name tag.
by
  • Verified Purchase
  • Recommended
Great store. Good selection of products. Found a great deal on a nice GE Microwave Oven. Emplo...
Great store. Good selection of products. Found a great deal on a nice GE Microwave Oven. Employees knew their job and were courteous.
by
  • Verified Purchase
If you need help with electrical or plumbing issues, seek out employee Tim "McD" - his expertise,...
If you need help with electrical or plumbing issues, seek out employee Tim "McD" - his expertise, knowledge, and funny personality made the whole experience of needing to replace our hot water heater go from frustrating to fantastic!! We purchased a new hot water heater at the store and Tim helped us the entire way on making the best decision. We will seek him out on future issues!! Also, everyone that helped us with this purchase was very friendly and professional.
by
  • Verified Purchase
  • Recommended
The cashier was very nice and she was very respectful.
The cashier was very nice and she was very respectful.
by
  • Verified Purchase
  • Recommended
Jim from hardware was very knowledgeable about power tools. I was looking for a specific sawzall ...
Jim from hardware was very knowledgeable about power tools. I was looking for a specific sawzall which not every maker carries. He knew exactly what I was was looking for and helped me find it
by
  • Verified Purchase
  • Recommended
I went in twice this week, and received excellent service both times. The first employee helped ...
I went in twice this week, and received excellent service both times. The first employee helped me pick out a light bulb, but spent 10 minutes showing me different items and helping me choose the color of light, wattage and price that worked for me. The second visit, I needed to cut a square hole in a plastic storage tub to make a covered litter box. I was expecting them to sell me some type of saw or cutting tool, and was worried how much it would cost me for the item. Two employees helped me complete my project, right in the store, and it cost me less than $3 for the weather stripping I purchased to cover the ragged edges left by the scissors they used. They were SO nice and helpful, I called the manager to complement the employees and the store.
by
  • Verified Purchase
  • Recommended
Every time I go and need assistance, the associates are always helpful—they're able to answer me ...
Every time I go and need assistance, the associates are always helpful—they're able to answer me themselves or connect me with the person who can.
by
  • Verified Purchase
  • Recommended
I had a huge order of lumber that had to be picked and loaded into my 1 ton truck (3 Loads). The ...
I had a huge order of lumber that had to be picked and loaded into my 1 ton truck (3 Loads). The employees jumped in and worked together to get the job done and made my visit much easier than it could have been.
by
  • Verified Purchase
  • Recommended
Nice new store stocked ready for Black Friday. Looking for a deal on tools, go get them here!
Nice new store stocked ready for Black Friday. Looking for a deal on tools, go get them here!
by
  • Verified Purchase
  • Recommended
Sales people are very helpfull
Sales people are very helpfull
by
  • Verified Purchase
  • Recommended
I am an old guy who likes to do business face to face so when I went in to the Home Depot for new...
I am an old guy who likes to do business face to face so when I went in to the Home Depot for new carpet at my home I had trouble accepting that separate people would be doing the measuring and installation. I got the layout and quote and had questions about both but was able to go to the Home Depot and talk to the staff and got everything worked out and ordered new carpet. Now I will wait for the installation and expect to get great results. I have shopped here for over 14 years and always got great service and advice on all of my projects.
by
  • Verified Purchase
  • Recommended
We recently received excellent service at this store when I called to locate a Toshiba dehumdifie...
We recently received excellent service at this store when I called to locate a Toshiba dehumdifier. The product was available and ready for purchase when we arrived at the customer service desk.
by
  • Verified Purchase
  • Recommended
This is the only store I will go to to have paint matched. I’ve tried everywhere else and no one ...
This is the only store I will go to to have paint matched. I’ve tried everywhere else and no one has been able to match paint like Chris. He’s got a great eye for color and gets a perfect match for me every time. I send all my clients to him. I will not go anywhere else when I have crazy questions/ problems or to get a paint match. Thank you Chris you save the day every time.
by
  • Verified Purchase
  • Recommended
IT IS TOO OBVIOUS WHO THE MANAGERS ARE BECAUSE THE WALK AND TALK WITH AN ERR OF OWNERSHIP
IT IS TOO OBVIOUS WHO THE MANAGERS ARE BECAUSE THE WALK AND TALK WITH AN ERR OF OWNERSHIP
by
  • Verified Purchase
  • Recommended
THE EMPLOYEES ARE VERY KNOWLEDGEABLE AND FRIENDLY.
THE EMPLOYEES ARE VERY KNOWLEDGEABLE AND FRIENDLY.
by
  • Verified Purchase
  • Recommended
Super amazing Home Depot. Friendly staff. Very helpful and knowledgeable. And extremely organized...
Super amazing Home Depot. Friendly staff. Very helpful and knowledgeable. And extremely organized. Thank you!
by
  • Verified Purchase
  • Recommended
They're putting in kiosk machines taking away customer service people and when you have 20 things...
They're putting in kiosk machines taking away customer service people and when you have 20 things in your cart you have to check out yourself no customer service at all again at all when I go to home Depot anymore no I had to give him one start just to post this
by
  • Verified Purchase
In any project or transaction, things don't always go right, no matter what you are doing. But t...
In any project or transaction, things don't always go right, no matter what you are doing. But the way a problem is handled is the key to customer satisfaction. This store's employees take responsibility for issues, and are willing to go the extra mile to help out. The store manager is always friendly and willing to help out, which is reflected in how his employees all pitch in.
by
  • Verified Purchase
  • Recommended
Great store, with lots of friendly employees that are ready to assist
Great store, with lots of friendly employees that are ready to assist
by
  • Verified Purchase
  • Recommended
This store provides excellent service and a great variety of products. Very knowledgeable and fr...
This store provides excellent service and a great variety of products. Very knowledgeable and friendly employees.
by
  • Verified Purchase
  • Recommended
In four years, I have yet to have a negative experience at this store. I am thankful for the kno...
In four years, I have yet to have a negative experience at this store. I am thankful for the knowledgeable staff and the availability of stock.
by
  • Verified Purchase
  • Recommended
Store was clean paint desk was helpful
Store was clean paint desk was helpful
by
  • Verified Purchase
  • Recommended
GREAT store. Has products not carried at other locations. Employee's egar to help out finding pro...
GREAT store. Has products not carried at other locations. Employee's egar to help out finding products. They knew where to look and were nice to work with.
by
  • Verified Purchase
  • Recommended
Tremendous customer service and friendly professional staff. We also take our yellow lab Millie w...
Tremendous customer service and friendly professional staff. We also take our yellow lab Millie with us and she is a hit, warmly received and rewarded with treats..
by
  • Verified Purchase
  • Recommended
Knowledgeable salespeople Willing to help They create a good shopping experience
Knowledgeable salespeople Willing to help They create a good shopping experience
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 520 reviews

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