#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(956)205-4402
Tool & Truck Rental(956)205-4408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
120 S Shary Road
Mission, TX 78572
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Customer Store Reviews

  • 4.4 out of 362 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (362)
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Showing 1-30 of 362 reviews
Great Shopping Experience
Friendly well informed employees willing to help you with your shopping experience.
by
    • Recommended
    Exceptional employees!!
    The employees and items stocked are extremely top notch. Every time I go to the store it is very busy and I also get asked if I need assistance with anything.
    by
      • Recommended
      Products were easy to find
      Products were easy to find
      by
      • Verified Purchase
      • Recommended
      Clerks are always friendly. Store very clean. Was not able to find replacement part you still sh...
      Clerks are always friendly. Store very clean. Was not able to find replacement part you still show but was out of stock, but cs person did try to find for me.
      by
      • Verified Purchase
      • Recommended
      Worst service ever only reason at this store cuz itthe closest to My home. Waitting over an hour ...
      Worst service ever only reason at this store cuz itthe closest to My home. Waitting over an hour for an appliance that the have in stock to be brought out for loading.asked for refund
      by
      • Verified Purchase
      1 found this review helpful
      Not well stocked in some departments. Boxes in isles. Items that do not belong in that department...
      Not well stocked in some departments. Boxes in isles. Items that do not belong in that department. Not friendly in some departments. I had to give it a star because I did not have a choice not to give any.
      by
      • Verified Purchase
      Overall, the staff are not available to help. If you come across one, they tell you they do not w...
      Overall, the staff are not available to help. If you come across one, they tell you they do not work in that department and that they will call for someone and that someone never arrives so you look for the item yourself. :( Very disorganized. Not well stocked. I had to give a star cause there are no options not to give any.
      by
      • Verified Purchase
      Love to shop here. Unfortunately not for wood. It is too expensive. On the plus side, Not to m...
      Love to shop here. Unfortunately not for wood. It is too expensive. On the plus side, Not to many people in the store. In and out real quick with no delays.
      by
      • Verified Purchase
      • Recommended
      Great customer service. Especially cashier Maria S. She went above and beyond.
      Great customer service. Especially cashier Maria S. She went above and beyond.
      by
      • Verified Purchase
      • Recommended
      Rude employees stay away!
      Rude employees stay away!
      by
      • Verified Purchase
      The cashiers offer great customer service..I have been there so many times and not once have i ha...
      The cashiers offer great customer service..I have been there so many times and not once have i had a bad experience!!
      by
      • Verified Purchase
      • Recommended
      Store employees are very helpful and Store always has plenty of stock to choose from
      Store employees are very helpful and Store always has plenty of stock to choose from
      by
      • Verified Purchase
      • Recommended
      Poor customer service..
      Poor customer service..
      by
        Ms. Mary from returns was very welcoming would definitely be coming back. Best customer service!
        Ms. Mary from returns was very welcoming would definitely be coming back. Best customer service!
        by
        • Verified Purchase
        • Recommended
        Went there to purchase some French doors and windows. I was very pleased with the service, price ...
        Went there to purchase some French doors and windows. I was very pleased with the service, price and availability.
        by
        • Verified Purchase
        • Recommended
        Friendly staff and easy checkout
        Friendly staff and easy checkout
        by
        • Verified Purchase
        • Recommended
        Rude employees. Many do not want to help, those that help do so begrudgingly. If you can’t find s...
        Rude employees. Many do not want to help, those that help do so begrudgingly. If you can’t find something on your own on the shelf with your phone, then go somewhere else. Don’t expect help from anyone here. This isn’t a review from one experience in this store but a constant issue almost every other visit. A few amount in specific departments (paint and plumbing) will gladly help and advise you. The vast majority can’t be bothered to offer any assistance. “We don’t carry it” will be their response when asked for an item their online inventory says it’s on hand.
        by
        • Verified Purchase
        Awesome customer service! Friendly and helpful employees. Loved my experience.
        Awesome customer service! Friendly and helpful employees. Loved my experience.
        by
        • Verified Purchase
        • Recommended
        I find the Mission TX Home Depot to be very helpful most always
        I find the Mission TX Home Depot to be very helpful most always
        by
        • Verified Purchase
        • Recommended
        Amazing employees very nice and helpful!
        Amazing employees very nice and helpful!
        by
        • Verified Purchase
        • Recommended
        Great location , friendly staff to help , covid-19 requirements in place , plenty of inventory a...
        Great location , friendly staff to help , covid-19 requirements in place , plenty of inventory and great products
        by
        • Verified Purchase
        • Recommended
        Great customer service!!
        Great customer service!!
        by
        • Verified Purchase
        • Recommended
        Home Depot here is very clean and organized . Staff are also very friendly and helpful.
        Home Depot here is very clean and organized . Staff are also very friendly and helpful.
        by
        • Verified Purchase
        • Recommended
        Friendly members service
        Friendly members service
        by
        • Verified Purchase
        • Recommended
        You all did a good job from helping me find my items to loading them up start to finish thank you
        You all did a good job from helping me find my items to loading them up start to finish thank you
        by
        • Verified Purchase
        • Recommended
        We have shopped different Home Depot stores in many states - it is always a joke how the employee...
        We have shopped different Home Depot stores in many states - it is always a joke how the employees turn away from you if you are walking towards them. This stores employees ACTUALLY approached us to see if we needed assistance - how refreshing!!
        by
        • Verified Purchase
        • Recommended
        Great Home Depot. Every employee is there to help the customer.
        Great Home Depot. Every employee is there to help the customer.
        by
        • Verified Purchase
        • Recommended
        THE CASHIER, I BELIEVE HER NAME IS/WAS DELTA, SHES A SKINNY GIRL WITH PIXIE CUT HAIR (SUPER SHORT...
        THE CASHIER, I BELIEVE HER NAME IS/WAS DELTA, SHES A SKINNY GIRL WITH PIXIE CUT HAIR (SUPER SHORT) WEARING GLASSES. SHE WAS RUDE NOT ONLY TO ME BUT THE THE GENTLEMAN SHE WAS HELPING BEFORE ME. SHE WAS YELLING AT HIM AND MAKING FACES AND WHILE HE WAS TURNING AWAY. I TRIED TO SEE IF THERE WERE MORE CASHIERS HELPING WITH THE LINE BUT SHE YELLED AT ME TO MOVE BACK. I MOVED AND DIDNT SAY ANYTHING BUT THINGS GOT WORST AS SHE KEPT YELLING AND RAISING HER VOICE AT ME THE GENTLEMAN LEFT AND THEN SHE JUST YELLED AND SAID I WILL BE RIGHT THERE WITH YOU,SHE ROLLED HER EYES AND WAS MAKING FACES AS IF SHE WAS UPSET OR MAD. WHEN IT WAS MY TURN I ASKED HER IF SHE WAS OK, THAT THERE WAS NO NEED TO SCREAM AT ME AS I COULD HEAR HER, AND SHE SAID THAT SHE WAS FINE, BUT SHE GOT MAD AND AS I WAS ASKING HER WHY IS SHE SCREAMING AT ME, THAT I AM RIGHT THERE AND I HEAR HER CLEAR, SHE DIDNT LET ME TALK, SHE WAS TALKING BACK TO ME AND ROLLING HER EYE. i TOLD HER I AM DOING GOOD AND THAT THERE IS NO NEED TO SCREAM OR I'LL HAVE TO DO THE SAME, SHE TURNED AROUND AND KEPT ROLLING HER EYES SHE WAS MAD AND UPSET, THE OTHER PERSON SHE HELPED, THE CASHIER WAS GIVING HIM A HARD TIME, HE HAD A RECEIPT BUT SHE WAS NOT GIVING AN ALTERNATIVE WAY TO HELP
        by
        • Verified Purchase
        • Recommended
        1 found this review helpful
        Great prices and everything you’ll need! Just stay away from cashier “Young” She is the Worst! Ru...
        Great prices and everything you’ll need! Just stay away from cashier “Young” She is the Worst! Rude, So slow and screamed at me!! Had to call a manager and then she screamed at her too!!!
        by
        • Verified Purchase
        • Recommended
        store has great hours of operation they start at 6 am which is great if you want to get something...
        store has great hours of operation they start at 6 am which is great if you want to get something done early
        by
        • Verified Purchase
        • Recommended
        Showing 1-30 of 362 reviews

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