Reviews for N Santa Ana #6680

Associate are helpful and knowledgeable.

Finding a washer/dryer is not easy...so many online to choose among. Was great to take information on my top two choices and have a wonderful, knowledgeable store representative help me find the models, answer all my questions so that I could make an informed decision. Thank you Mr. BL!

Each person I interacted with, were very helpful and many went beyond any other Home Depot I've been too. I was also happy that every item I went in for was there and didn't have to wait on anything. I got everything from doors, lumber, cement, paint, etc.

Five stars guys! Love shopping here! I was lucky enough to be personally greeted AND assisted by the Store Manager, Bob! Excellent customer service experience all around! He even helped to reserch exactly what I needed and I don't think I would have done as well on my own! Well done Bob! They are lucky to have you as a Manager! You don't just "talk the talk", you "walk the walk"! ☆☆☆☆☆

Just a shout out to Jessica the store manager. I have ran big box stores for years and now ventured into my own business and as a start up watching costs are critical. Jessica went out of her way, after I had rented items well into the price of buying it, and gave me a great deal for the tool I needed.It would’ve been easy just to say no and walk away but she went the extra mile

I needed to replace some lightbulbs, was overwhelmed by the choices and unclear about the differences. Then a guy asked if he could help, "yes please" I say as I look at the guy and smile. It was Santa Claus himself... in a Home Depot apron and jeans, I'd recognize that belly and the long grey beard of real hair anywhere. Then I saw his name tag... It was really him! and he knows light bulbs and he was really nice about it. Best Hardware Store experience of my life, glad your right across the street from my work... see you next time

I was assisted by a store associate right away. It was very convenient for me because I was in a hurry to find the item I came to the store for. with the help of the store associate my experience at this Home Depot location was quickly and efficient. I want to greatly think the Home Depot for hiring the people that they do because they are extraordinary employees who go above and beyond for a great customer experience.

So far best experience and definitely took advantage of the deal going on.

The sale cashier, Karina, is the sweetest and most empathic person in this particular Home Depot. She not only has the best customer service, but she does care for the customers.

I came into the store looking for a countertop. I was miss guided and directed by three different employees and finally had to go online and find it myself. I found the area where it was located and went directly to it eventually. When I finally made my way to the long lines at the checkout I patiently waited my turn at the self check. Once I finally had an open register and began to walk towards at a store employee named “Gabby” walked right to the front of the line in front of everybody with a customer and took them to the open register that I have been waiting for. I mentioned to her that we have all been waiting in line and did not feel it was appropriate for her to cut right to the front of the line just because she was an employee. She turned around to look at me as if I were speaking a foreign language. I was disgusted as were several other customers in the store who had been patiently waiting their turn. I will avoid this Home Depot store at all costs and to be honest if another home-improvement stores closer I will go to that one in the future.

Clean Helpful Informative Jessica Richie was enthusiastic Funny and Insightful of what I asked. Thank you Jessica!!!!!

this place is the best i love to come to buy my tools here this place are the best friendly people all the time thanks homedepot tTHEAM ::::::::::::::::::::::

Linda Avila at the return desk helped us and was great to work with.

The store was very clean and the workers were very helpful.

Always enjoy shopping this Home Depot store due to the employees/personnel. Always with a Smile and Can I assist you in anyway. Each department I go into it is the same attitude with a Smile and Can I assist you in anyway.

Knowledgeable and friendly staff!

Excellent customer service

Store managers need to be more customer service pro, even if it’s towards the end of their shift.

TERRIBLE CUSTOMER SERVICE

Gabriela was very nice when I checked out and was fun talking with her.

Store restroom clean Cashier friendly

There customer service has gone down, it’s so hard to get employees to actually help you.

Ignacio store manager is very helpful, he takes time to help you personally. Bernie at the appliances department is very informative and friendly he will definitely help you make the right decision. Very dedicated Employees. Thank you for a great shopping experience.

Clean and well stocked store all the time .

Linda A. was amazing! She helped find an item I was looking for over the phone and was there at the store when I came to pick it up. She was so friendly and kind, and I would return again since all the employees I interacted with at this location were awesome.

the staffs here are very helpful, knowledgeable and would go the extra miles to help you with your order.

EXCELLENT CUSTOMER SERVICE-FRIENDLY SMILING FACES

The associate on electrical department is rude as it can be.

I always find what I need here.

Hannah went above and beyond helping me with my purchase and had a great attitude .it made my day