#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(760)955-9461
Tool & Truck Rental(760)955-9427
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
15150 Bear Valley Rd
Victorville, CA 92395
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Customer Store Reviews

  • 4.7 out of 454 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (454)
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Showing 1-30 of 454 reviews
Great customer service by Christopher!!!!
Great customer service by Christopher!!!!
by
  • Verified Purchase
  • Recommended
This store have the best customer service
This store have the best customer service
by
  • Verified Purchase
  • Recommended
Plumbling was a bit disorganized( things werent in place or werent stocked) other than that frien...
Plumbling was a bit disorganized( things werent in place or werent stocked) other than that friendly employees and friendly cashier Isiah! Will vome back again :)
by
  • Verified Purchase
  • Recommended
i went in looking for a replacement led light fixture for the all white "Home Decorators" ceiling...
i went in looking for a replacement led light fixture for the all white "Home Decorators" ceiling fan with remote #1001 238112, they did not stock it in store. electrical said they didn't have a replacement, he was also helping others in wire dept. i took it upon myself to look for it online, took less then a min to find it, put it in shopping cart, and order it ship to store free. $20 for a OEM replacement. i will be contacting manufacturer for possible warranty replacement.
by
  • Verified Purchase
  • Recommended
The Gentleman ISAIAH IS REALLY AWESOME.. VERY HELPFUL.. WITH DIGNITY..
The Gentleman ISAIAH IS REALLY AWESOME.. VERY HELPFUL.. WITH DIGNITY..
by
  • Verified Purchase
  • Recommended
Store employee Isaiah was friendly and professional
Store employee Isaiah was friendly and professional
by
  • Verified Purchase
  • Recommended
"Big box" retail is generally based on selection and price, however, this HD seems to be in touch...
"Big box" retail is generally based on selection and price, however, this HD seems to be in touch with the People Factor; both the associate as well as the shopper. This location gets it right even when the desired item is out of stock. The price IS right, selection IS very good, and the Associates ARE quite helpful!
by
  • Verified Purchase
  • Recommended
Store was clean and employees were helpful and friendly. The employee that help me was Laura. I w...
Store was clean and employees were helpful and friendly. The employee that help me was Laura. I would definitely go back to this Home Depot
by
  • Verified Purchase
  • Recommended
As stated previously, I ordered an item over the internet and had a friend pick up my item at thi...
As stated previously, I ordered an item over the internet and had a friend pick up my item at this Home Depot. After assembling the item we discovered a very slight damage. I did not consider it serious enough to go through the trouble of reassembling, repackaging and returning the item so I only called Home Depot to make them aware of it not expecting any kind of compensation. I was very surprised when quickly the young lady, I think her name is Lupe, offered me a 10% discount to my credit card. Two days later I went to Home Depot to purchase other items I needed and am pleased that Home Depot offers a discount for veterans and widows, of which I am a veteran' widow. Thank you Home Depot!
by
  • Verified Purchase
  • Recommended
The majority of the big box store you can't find help. Here you can find someone to help you
The majority of the big box store you can't find help. Here you can find someone to help you
by
  • Verified Purchase
  • Recommended
CASHIER SHELLIE CAN GET ME BUY YOUR PAINT TO PAINT MY HOUSE IF SHE WOULD PICK THE COLOR FOR ME
CASHIER SHELLIE CAN GET ME BUY YOUR PAINT TO PAINT MY HOUSE IF SHE WOULD PICK THE COLOR FOR ME
by
  • Verified Purchase
  • Recommended
Every time i visit the store the employees are willing and eager to help me find what i need. If ...
Every time i visit the store the employees are willing and eager to help me find what i need. If i need someone to help carry out a heavy purchase they are very ready to do that for me. When i go to home depot i feel like I'm around friends.
by
  • Verified Purchase
  • Recommended
I am extremely pleased with the shopping experience at this store location. I was able to find ev...
I am extremely pleased with the shopping experience at this store location. I was able to find everything on my shopping list very easily. I was very happy with the customer service received during my shopping experience. The store was well organized and clean, and the associates were very polite and professional in helping me with my shopping experience.
by
  • Verified Purchase
  • Recommended
Not a friendly store. Customer service was disappointing. I asked for help and was ignored.
Not a friendly store. Customer service was disappointing. I asked for help and was ignored.
by
  • Verified Purchase
Bad service
Bad service
by
  • Verified Purchase
Good prices!
Good prices!
by
  • Verified Purchase
  • Recommended
It's a good store but I used the pay at myself and scan my own items and sometimes I have to wait...
It's a good store but I used the pay at myself and scan my own items and sometimes I have to wait for the attendant to put in my Pro number so I can finish my purchase. Is there a way at the screen that I can enter my Pro number without asking the cashier to log that in for me to save time?
by
  • Verified Purchase
  • Recommended
Eliza was extremely helpful and very efficient..
Eliza was extremely helpful and very efficient..
by
  • Verified Purchase
  • Recommended
Store was very clean and organized. Shelves were fully stocked and made easy to find what I was l...
Store was very clean and organized. Shelves were fully stocked and made easy to find what I was looking for. All employees were friendly helpful and knowledge about the items I was looking for. Cashier was super nice and helpful.
by
  • Verified Purchase
  • Recommended
I work near this store and my co-worker and I are there so much we know most of the employees by ...
I work near this store and my co-worker and I are there so much we know most of the employees by name and they know us. The amount of time we spend there helps that be, but we are always treated well. We appreciate it and makes the decision to keep shopping at this store easy
by
  • Verified Purchase
  • Recommended
GREAT CUSTOMER SERVICE
GREAT CUSTOMER SERVICE
by
  • Verified Purchase
  • Recommended
Good costumer service
Good costumer service
by
  • Verified Purchase
  • Recommended
i would recommend it to anyone looking to do a DIY or get helpful hints
i would recommend it to anyone looking to do a DIY or get helpful hints
by
  • Verified Purchase
  • Recommended
The store was clean and neat the items were show easy to find and the customer service was extrao...
The store was clean and neat the items were show easy to find and the customer service was extraordinary especially with joy and izzy who were extremely helpful
by
  • Verified Purchase
  • Recommended
Costumer service the best than LA’s employees David, Denise, Barbra and your store Manger to time...
Costumer service the best than LA’s employees David, Denise, Barbra and your store Manger to time to answer and assist
by
  • Verified Purchase
  • Recommended
Nice and friendly people !!
Nice and friendly people !!
by
  • Verified Purchase
  • Recommended
It was an great experience.
It was an great experience.
by
  • Verified Purchase
  • Recommended
Ana Rosa was very helpfull she greeted us when we came in and help us out to fi d what we need, s...
Ana Rosa was very helpfull she greeted us when we came in and help us out to fi d what we need, she also help us out at the self check out. The customer service is very great.
by
  • Verified Purchase
  • Recommended
The employees are friendly, professional and courteous every time I shop here. This is exactly wh...
The employees are friendly, professional and courteous every time I shop here. This is exactly why I keep coming back to shop at this particular location.
by
  • Verified Purchase
  • Recommended
Cashier Ana Rosa is great. Customer service she provided is excelent. Keep up the great work.
Cashier Ana Rosa is great. Customer service she provided is excelent. Keep up the great work.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 454 reviews

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