Model # 10141

Internet #202616670

Store SKU #209455

Hampton Bay 2-Tier Cement Fountain
0884144813241

Hampton Bay

2-Tier Cement Fountain

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Product Overview

This Hampton Bay 2-Tier Cement Fountain features a natural stone design in dark ash. The fountain is constructed of cement and fiberglass for durability and is crafted and painted by hand.

  • Crafted and Painted By Hand
  • Natural Stone Design
  • 29-1/2 in. x 29-1/2 in.
  • Lightweight
  • Constructed of cement, sand and fiberglass for durability
  • Creates the soothing sound of a cascading waterfall
  • Peaceful focal point for your garden, deck or patio
  • Easy Assembly
  • Low Maintenance
  • For Outdoor Use Only
  • Note: Product may vary by store

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Customer Questions & Answers

18 Questions26 Answers

Customer Questions & Answers

2-Tier Cement Fountain
2-Tier Cement Fountain

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This question is from 2-Tier Cement Fountain
 
4 answers

So the electrical cord sits in the WATER of the bottom basin on the way to the electrical outlet?

This question is from 2-Tier Cement Fountain
Asked by
BimboKay
Tempe AZ
August 20, 2013
That's how it appears in one of the photos posted on this website. I've never seen this unusual feature on a fountain.
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Answers (4)

Asked by
Midwest
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Home Improvement Profile: DIYer
May 22, 2016
Answer: 
The pump and cord are UL approved for safe operation. Since this fountain is going to be outside, the manufacturer has designed to be around all wet conditions, whether in rain or splashing water there is no risk of electric shock. Most homes after the 1980's are engineered for all "wet" areas to be protected with GFI outlets. Where I live, it's state law and works very well. Never use a non-grounded Read More
The pump and cord are UL approved for safe operation. Since this fountain is going to be outside, the manufacturer has designed to be around all wet conditions, whether in rain or splashing water there is no risk of electric shock. Most homes after the 1980's are engineered for all "wet" areas to be protected with GFI outlets. Where I live, it's state law and works very well. Never use a non-grounded power cable in these areas. The "grounded" part is what will save your life if there ever is a breach in the power distribution. I have grounded- outdoor designed extension cords in use (usually green in color) all year round with zero problems. Read Less
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Asked by
ohio
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April 26, 2015
Answer: 
No. It is routed out the bottom of the pedestal/base.
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Asked by
Bonner Springs,Ks
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March 14, 2014
Answer: 
Yes, but don't buy it. It will crumble apart
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August 23, 2013
Answer: 
Hi BimboKay,
The motor in the submersible pump is insulated and the electrical cord is jacketed to safely provide power to it. All of our submersible pumps are powered this way.
It is safest to plug them into a Ground Fault Interrupter (GFI) outlet.
Travis
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This question is from 2-Tier Cement Fountain
 
3 answers

I broke the finial (top with tube) last year, where can I get just a new finial?

This question is from 2-Tier Cement Fountain
Asked by
Augusta, GA
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March 24, 2015
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Answers (3)

Asked by
houston
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Home Improvement Profile: Professional
July 13, 2016
Answer: 
I tried last year to get this replaced and finally gave up after about 3 months. but I think I finally got all the information needed to get this ordered. Call the 1800 support number, you will need the sku, model number and the replacement part list. It is located at the HD web site under specifications on this model... At that time they told me it was about $15 and shipping.
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Asked by
ohio
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April 26, 2015
Answer: 
Contact the manufacturer Hampton Bay.
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March 29, 2015
Answer: 
Thank you for your recent inquiry with The Home Depot. Because this item is only available in select Home Depot stores, I believe the best advice would be to talk to one of our specialty department professionals at your local Home Depot store. For any other questions, please visit your nearest local Home Depot store or call us at HomeDepot.com Customer Service 800-430-3376. Thank you for shopping Home Read More
Thank you for your recent inquiry with The Home Depot. Because this item is only available in select Home Depot stores, I believe the best advice would be to talk to one of our specialty department professionals at your local Home Depot store. For any other questions, please visit your nearest local Home Depot store or call us at HomeDepot.com Customer Service 800-430-3376. Thank you for shopping Home Depot. Read Less
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This question is from 2-Tier Cement Fountain
 
2 answers

Why did mine break?

This question is from 2-Tier Cement Fountain
Asked by
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April 27, 2016
Mine shattered and we haven't even had it a year. My husband got it for me for Mother's Day last year.
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August 18, 2016
Answer: 
If you leave it out in the snow/ ice even if it's covered, it's bound to break. I drained mine and put it underneath my deck. I've had it for 4 years. Only issue I have is that it stains incredibly easy & fast. In a but she'll, It's a high maintenance fountain
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Asked by
Richmond, VA, USA
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Home Improvement Profile: DIYer
May 2, 2016
Answer: 
Many people complained about this fountain crumbling during or after the first season of use. I did drain the fountain for the winter and covered it . I did have a crumbling problem with the center pump housing of the fountain. When I discovered the problem, I got some grout cement and rebuilt the bottom part which was crumbling. That was two years ago and that seemed to keep the crumbling under control. Read More
Many people complained about this fountain crumbling during or after the first season of use. I did drain the fountain for the winter and covered it . I did have a crumbling problem with the center pump housing of the fountain. When I discovered the problem, I got some grout cement and rebuilt the bottom part which was crumbling. That was two years ago and that seemed to keep the crumbling under control. I have notice other areas starting to fall apart and I am not sure if I will try fixing it or just get this upcoming season out of it and get a new one next year. Lesson learned and I will stay away from any fountain made by this company and will check the warranty and keep the receipt of any new fountain purchase in the future in case of a problem. If you have your receipt, I would take it back to the store and try to get a refund or some kind of credit. Good luck. Read Less
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2 answers

What kind of sealer should I use on this fountain?

This question is from 2-Tier Cement Fountain
Asked by
Kansas City, MO
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August 10, 2015
I have read a lot of reviews about the fountain crumbling and leaking so I would like to seal the fountain, but not sure what is the appropriate product to use. For those that have sealed the fountain with success, what did you use?
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Asked by
Oklahoma
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Home Improvement Profile: DIYer
May 23, 2016
Answer: 
we tried a concrete sealer and it still didn't help ours crumbled the next summer after being stored in our garage over the winter. I wouldn't waste my money on this fountain I would invest in a good concrete fountain.
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Asked by
Richmond, VA, USA
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August 12, 2015
Answer: 
The only part of this fountain that started to crumble after the first season was the base that houses the pump. The bottom of the housing was crumbling so I had some grout cement left over from a project. I mixed a thick mixture of this cement and after removing any crumbling areas, I rebuilt that area with the grout mixture. After letting it cure for a few days, I crossed my fingers, put everything Read More
The only part of this fountain that started to crumble after the first season was the base that houses the pump. The bottom of the housing was crumbling so I had some grout cement left over from a project. I mixed a thick mixture of this cement and after removing any crumbling areas, I rebuilt that area with the grout mixture. After letting it cure for a few days, I crossed my fingers, put everything back together and for the last 3 seasons I have not seen much more crumbling in this area. I see some other areas of the bowl where the water cascades over to the bottom bowl starting to crumble a bit, but at this point I am not going to do anything about it. If I get one more season out of it I will look around for something else. I'm glad I got this fountain on sale and also had a coupon which kept the final price down. Good luck. Read Less
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Customer Reviews

Rated 2.5 out of 5 by 100 reviewers.
Rated 1.0 out of 5.0 by Crumbles VERY disappointed. Bought for elderly parents. They took great care to drain and wrap in plastic during winter. Totally dry but full of crack with chunks falling off. Heavy to hall to basement. If basement or garage isn't heated, will severely crack and not hold water. When you reassemble, pieces chunk away. Waste of money. This could be made to withstand. Many exterior fountains found outside 365 do. This $169 to $254 investment is only good for 1 summer. They should have LARGE FONT on box ABSOLUTELY MUST BE STORED IN HEATED DRY AREA IN WINTER OR WILL IMMEDIATELY CRUMBLE APART. Manufacturer should be embarrassed. No pride in this product. May 7, 2016
Rated 1.0 out of 5.0 by Crumbled after 2 years The fountain is nice for the first year. After the first year, the interior started to crumble and after the 2nd year both interior and exterior are rapidly crumbling so the fountain leaks a lot. I drained the water and covered the fountain for the winter but this did not prevent it from falling apart. I would not recommend this fountain. July 17, 2016
Rated 2.0 out of 5.0 by Thumbs down fountain Bought my fountain last summer and it started breaking apart before a year was out. Just can't take our Tx summers, I suppose. Pump is fine, just the fountain broke into pieces. So sad. My birds loved it so I'll give it two stars July 25, 2016
Rated 1.0 out of 5.0 by Worst product in the entire store. DO NOT BUY THIS. Don't know why Home Depot would sell this product. Didn't last one year outside. Completely fell apart over the winter. Had in drained and covered but temperature variations turned it to rubble. July 3, 2016
Rated 1.0 out of 5.0 by Don't buy this fountain. In less than a year the edges of the bowl started chipping. The bowl is discolored. After just 2 years, there are holes all over the large bowl. Everytime I try to clean it , more chips off. We are in the process of trying to find a replacement. Very cheap quality. Unable to repair it, due to being fiberglass. It was very pretty when we first got it. We called and complained , and they sent us a $30 gift card, which was very nice. May 3, 2016
Rated 1.0 out of 5.0 by Bad Construction My husband bought this for me and we did store the product in our garage and the next summer we noticed cracks and then it started to crumble and leak water. I believe Home Depot needs to have this product redone and replace all the ones they sold or give back credits to the customers for buying garbage. May 23, 2016
Rated 5.0 out of 5.0 by Second Fountain, Still as Nice This is the second fountain of this type I have purchased at Home Depot. During a period where I was unable to clean the fountain for about six weeks (due to hand surgery), it got badly stained and no amount of scrubbing got the stain off! I usually clean it every two weeks and I also add a clarifier to the water (bird safe) that I put in the fountain. So make a note about that, you want to keep on top of cleaning it. One word of caution. I don't think you can order these online, and you wouldn't want to; they had to open three boxes before I found a fountain that was not broken. I live in southern California and don't have to worry about freezing temperatures at night, or any sort of winter weather that can damage these, but you would want to take the other reviews into consideration on that point. Surveying the damage just in the box, I can see where they would crumble to bits in the wrong conditions. Fountain is extremely heavy, I get gold stars for getting it up one flight of stairs into my apartment, piece by piece, BY MYSELF which means, yeah, anyone can do it! Sets up fairly quickly, you do have to level the tiers to make sure the water falls evenly. Still love it. March 3, 2015
Rated 5.0 out of 5.0 by Great Fountain for the price, but you can't leave it out for the Winter. I have read so many negative reviews of this fountain crumbling and falling apart after a year or so. I noticed that most people with this issue left the fountain outside for the winter. The instructions clearly say that the fountain must be moved indoors during the winter. Draining it and covering it, but still leaving it outside, isn't going to stop the effects of freezing weather on something that was not built to withstand the freezing/unfreezing cycle of winter. This being said, and after reading so many people with issues with this fountain leaking and falling apart, I purchased a clear cement sealer and sealed the fountain. I will also be moving the fountain into the basement before the cold weather sets in. If this were an all cement fountain it would cost hundreds of dollars more. I will report back next year with the condition of my fountain. August 11, 2014
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