#1 Home Improvement Retailer

Fairbanks #1303

Store Details

Contact Us
Pro Service Desk(907)450-2604
Tool & Truck Rental(907)450-2610
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1301 Old Steese Hwy
Fairbanks, AK 99701
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

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Store Features

  • Buy Online Deliver from Store

  • Buy Online Pick Up in Store

  • Key Cutting

  • Kitchen Showroom

  • Propane Exchange

  • Tool Rental

  • Free WiFi

Recycling at The Home Depot

Did you know?

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Our store diverts waste from landfills by accepting plastic plant pots, CFLs, lead acid batteries, and rechargeable batteries for recycling.

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This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot has sold to Trex in the past. This is used for composite decking materials, bringing us one step closer to a circular economy.

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LED lights in your local store cut energy consumption by 98 million kilowatt hours. Many stores also participate in renewable energy initiatives such as solar and wind.

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The Home Depot's core values are based on doing the right thing for our associates and customers, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Read more about our commitment to economic responsibility.

Store Details

Welcome to the Fairbanks Home Depot. We can't wait to help you get started with your next home improvement project.

We pride ourselves on our ability to help with your projects. When you need anything from flashlights to water filters, just ask, and our associates will take care of you. Find the right product using our Home Depot product locator app. It displays a store map so you can ensure the item is in stock and know exactly where to find it. You can even use the barcode lookup to find detailed information on every item we carry.

At The Home Depot, giving back is important to us. Our associate-led volunteer force, Team Depot, embodies this core value. Since 2011, Team Depot has improved more than 60,000 veteran facilities and homes.

You can find us southwest of the intersection of AK-2 and the Johansen Expressway, off Old Steese Highway, near the Walmart. We look forward to seeing you in our aisles. Don't forget to browse our local ad before you arrive to know which items are on promotion.

Sincerely,

The Fairbanks Hardware Store Team

Are tools on sale for Father's Day?

Shop now for Father's Day gifts that Dad will love. The Home Depot Father's Day Sale runs June 6th to June 18th, and you can save on lawn and garden, outdoor power equipment, smart home, tools, and garden tools. We have Father's Day deals on all the presents you'll need to make his day.

Is there a sale for Independence Day?

Our 4th of July Sale, which includes savings on major appliances such as washers and dryers, can help you get a fresh start on cleaning. It runs from June 20 through July 4. We've got sales on refrigerators and dishwashers, as well as grills, tools, and smart home accessories, too. Drop by the store today or shop online at your convenience.

When is the free Kids Workshop this month?

Stop by for the Kids Workshop from 9 a.m. to noon on July 6th, 2024. Building this pint-sized soccer game is a great way to encourage following directions, creativity, and fine motor skills in your child. Team up with your kids to make this quick craft while supplies last. The best part is playing the game, so leave some time to play a few rounds of DIY soccer!

How do I check the balance of my Home Depot gift card?

Home Depot gift cards are an excellent choice for the holidays, birthdays, and housewarming parties. DIYers know they're fun to give and to receive. You can purchase them at our stores or online at homedepot.com. If you're a recipient, you can visit your local Home Depot store and ask a cashier to check the balance for you or check your gift card balance online. Use our gift cards to shop online or redeem them in-store. There are no additional fees to worry about.

Does The Home Depot Fairbanks offer Curbside Pickup?

Yes, you can pick up Curbside Orders from 9 a.m. to 6 p.m. using The Home Depot App.

Select "Curbside with The Home Depot App" at checkout when you shop eligible Store Pickup items. We'll let you know via email or text message when your order is ready at the store. Bring your valid, government-issued photo ID with you.

Picking up your Curbside Order:
1. Download The Home Depot App.
2. Before you get to the store, use the link in your "Ready for Pickup" email or text message to tell us in the app that you're on the way.
3. After you arrive, park in a designated Curbside Pickup space. It's usually located near the front of the store.
4. Check in through the app to tell us you've arrived.
5. We'll bring out your order and load it into your vehicle.

Find out more about Curbside Pickup.

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Customer Store Reviews

  • 4.2 out of 344 reviews
83%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (344)
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Showing 1-10 of 344 reviews
Lack of help in the warranty process
The 3 ladies in customer services didn't try enough to help me with a warranty. Just give me a number and sent me on my way. I have to spend 250 dollars buying another product knowing my product still have a warranty.
by
    1 found this review helpful
    Completely ridiculous
    This store is always incredibly messy, the employees have no idea how to tell their right hand from left, no idea how to do their jobs, no desire to serve the very customers that keep them in business.. I could go on & on with many many stories.. I hate going in there, always incredibly frustrating.
    by
      Great service!
      The employees were very helpful and went above and beyond what I expected. I've been to similar stores in Fairbanks and have had a heck of a time even finding an employee to ask for help. First I needed someone to get the bathroom fixture down for me then after paying for the item I needed help loading it into the truck. Not only did the first man help me, but he went and got a cart to put it on and wheel to the check-out stand. Then the cashier shut down his station light and wheeled it to my truck where together we loaded it. They did it all with a smile and seemed happy to be able to help. It was a very efficient, pleasant and much more positive experience than I ever expected!!
      by
        • Recommended
        Very sad Hone Depot with laughable customer service
        Worst ever. Stores a mess and lots of employees looking the other way or answering “I don’t know”
        by
          Great staff!
          While there are many obstacles to keeping a well-stocked store, at the edge of the world, this company does better than most. Certainly, we do have other choices, even here. The staff at "my store", keeps me coming back, with great service & a great attitude.
          by
            • Recommended
            Damien in electrical was the single redeeming factor of my in store visit.
            This location has friendly staff. Damien was the most helpful, in electrical. The lumber boys were mostly useless, and the treated wood I needed wasn’t in stock anyway, so it didn’t matter. The cashier was friendly, and woman at the pro desk was a multitasking wizard. The physical location is great. My issue is with the website, and BOPUS process. Duck all of that. Never again.
            by
              2 found this review helpful
              Lacks inventory management & lacks customer service
              I consistently leave with an elevated level of frustration.
              by
                1 found this review helpful
                Worst Home Improvement store in Fairbanks
                Customer Service at this store is Apalling, Management is a joke and will say anything to get you to leave and never follow through. The store is a mess and only about 50% of the time can you even find an employee to help.
                by
                  1 found this review helpful
                  Great customer service!
                  Employees are always very polite and helpful
                  by
                    • Recommended
                    1 found this review helpful
                    Great Service
                    I went to Home Depot knowing what the finished product needed to be but not knowing how to make it happen. Two employees, Dino and Travis, filled in all the blanks and sent me home with everything I needed, including easy-to-follow directions. I'm grateful!
                    by
                      • Recommended
                      Showing 1-10 of 344 reviews