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Filter Reviews By:Rating, Profile, Gender, Age (265)
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Showing 1-10 of 265 reviews
May 22, 2024
checkout
It would be nice if Home Depot had at least 2 cashiers. I'm a Military Veteran and a Senior citizen. At my age it sometimes gets a little confusing when checking out.
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Recommended
Apr 8, 2024
Friendly employees and great stock
Everytime I’ve entered the Taylor Hoke Depot, I’m greeted with a smile and asked how I’m doing. Everyone has no problem in helping out or answering questions, even if they’re unsure, they always find someone who can help me! More often than not, this store always has the tools that I need to get the job done as where other stores may be lacking in stock.
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Recommended
Apr 1, 2024
Maddie in Appliances ROCKS
Maddie was great. We hadn't microwave shopped in 10 years and she was very helpful. She covered the entire process and answered all our questions. Very professional and thorough.
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Recommended
Mar 9, 2024
Very helpful
I go to many home depot stores this one is always the best.
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Recommended
Feb 18, 2024
Beware at checkout
During checkout. My items were probed by an employee. Rifling through my items before I could scan them. When asked what she was doing, she states she couldn’t believe the price of the one item I had scanned and paid for. I’m assuming that she thought I was stealing the remaining items in my basket. I asked her again what she was doing. She states again that I had multiple items and only saw me pay for one. She saw me take a photo of the receipt with my cellphone before she came over. I them inform her, the first item was paid for on a different credit card, the remaining was to be paid for in my personal card. I ask her why didn’t she just ask? She apologized but gave no answer. As I’m scanning my other items she’s still standing there watching, and I ask her it would have been great if she would have asked before proving my basket.
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Jan 31, 2024
Exceptional Water Heater Purchase Experience at Home Depot
I recently had the pleasure of purchasing a water heater from Home Depot, and I am compelled to share my outstanding experience with the exemplary service provided by the team, especially Matt, Joey, and Tim.
From the moment I entered the store, I was greeted by a warm and knowledgeable staff that made the entire process seamless. Matt, an expert in the plumbing department, went above and beyond to guide me through the various options available, patiently answering all my questions and ensuring I made an informed decision based on my specific needs. His expertise and professionalism were truly commendable.
Joey and Tim, who assisted in the purchase and loading process, demonstrated a level of customer service that sets Home Depot apart. Their attention to detail and efficiency made the entire transaction a breeze. They handled the logistics with precision, ensuring that my new water heater was securely loaded and ready for transport.
The range of water heaters available at Home Depot was impressive, catering to various preferences and budgets. The team's assistance in helping me choose the right model, coupled with their commitment to customer satisfaction, made the overall shopping experience extremely satisfying.
Not only did I find the perfect water heater for my home, but the exceptional service provided by Matt, Joey, and Tim truly exceeded my expectations. Their professionalism, friendliness, and dedication to ensuring customer satisfaction make them an invaluable asset to Home Depot.
In conclusion, my water heater purchase at Home Depot was a delightful experience, thanks to the outstanding service provided by Matt, Joey, and Tim. I highly recommend Home Depot for anyone in need of plumbing appliances, and I am confident that their commitment to excellence will leave you as impressed as I am.
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Recommended
Dec 9, 2023
Always helpful!
Always have a positive experience here. There is always someone to help me find what I need and make sure I have everything to complete my project.
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Recommended
Dec 9, 2023
Good customer service.
“Somer” was GREAT! Thank you.
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Recommended
Dec 7, 2023
Great customer service
My husband and I have been coming to this Home Depot for almost 15 years. We recently came in to find a replacement for our broken refrigerator. Maddie was super helpful. Wee went back and forth between 2 different ones and she was very patient with us and helped us decide what we're fit or needs best.
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Recommended
Nov 29, 2023
Easy To Do Business
Home Depot, Eureka Rd, Taylor, MI, has an accommodative attitude for any product need. The staff is professional, Knowledgeable, efficient and friendly. It’s a pleasure to do business with Home Depot, Taylor, MI.