Reviews for Alsip #6822

very helpful store consultant

Very knowledgeable staff who always strive to ensure you have the best outcome from your purchases; both products and services.

Courtney the sales cashier was terrible to deal with. Not a hello, goodbye thank you or any type of interaction. Completely rude

Awesome Customer Service!!! Great job Velma along with the young man who assisted me with my ceiling fan!! Thank you very much!

Recently I purchased a $200 tool right before Christmas time. The tool was supposed to come with a free small Milwaukee battery. Upon purchasing the product, no one mentioned anything about a free battery. I didn’t think much of it, because maybe the deal ended. Just recently I went to return the tool because it had the wrong drive size. As the lady scanned the tool for return, she asked me where the free battery was. I told the lady that I never received any battery when I purchased it. She said that I could not return unless I had the battery. And I just stood there so confused. I didn’t know whether to be mad or start laughing because this whole situation was so hilarious. After a couple calls, the manager was called and said that I would would be able to return the tool. Everything is kind of OK now but I keep thinking about how they really scammed me out of a free battery. Like what is this service, they don’t give me a free battery and then they won’t let me return the product because they forgot to give me a battery. This was so laughable and sad at the same time

Customer service was very nice and friendly. The young man helped me with my items and got me in and out quickly. He had a welcoming and kind attitude. I wish I remembered his name...

I didn't know exactly the best lumber I needed and the staff explained what he recommended, for my needs. He also found an alternate so I could make an informed decision.

Always find someone that can help in this store. They answer my questions on where to find something, or what item I may need for my project. Love the kids diy workshops there also.

Just avoid the contractor desk if you need contractor services go to a different store nearby I really wish this was isolated This is the first time I was treated this way, but I witnessed this same individual treat others this way.

First time in far to long that someone took the time, stayed beyond their work hours, to hunt down product from other home depots. Outstanding Brian!!!

Front Desk ladies at Alsip location were all wonderful. Big shout out especially to Jocelyn because she brought out my whole order by herself. Celia,Amanda R.,Keri and Jocelyn you were all great!!!

Not happy at all bought blinds there and their free cutting service refuse to cut them to length. Even though through manager approval associate still refused to cut them. Purchased at alsip store and had to travel to oak lawn store for an associate to cut to length

Great people great service. Highly recommended. Thank you.

Thank you Jay, you made our shopping experience great!

Checkout was fine until it was time for choosing my receipt option. The cashier, skipped this part, and I was unable to receive an emailed receipt. When asked if I would receive one, she blatantly lied and said I would. Having this happen in the past, I knew what the protocol was. I had to return all my items and the rescan them to give me an option of an emailed receipt. Something that should have only taken 3 minutes wound up taking 20 in the end all because the cashier was impatient. She couldn’t even admit her mistake which was the worst part.

I purchased a dish washer here in November of 2022 and the experience was lovely. The appliances staff, the cashier, and the manager, all made the experience smooth and stress-free.

Amanda is extremely rude at the service desk

I came in because I had a leaky tub faucet. John gave me all the tools I needed to fix it and also told me the steps to complete my project. Once home, I was able to complete it without a hitch. Thank you John that worked on 11/7 at approximately 4 pm.

I was looking for appliance light bulbs and couldn't locate them hiding with all the other light bulbs. I saw an employee and asked for assistance and she immediately located the item.

Prompt courteous Professional Service

I don't live near this one, but this is my go-to store.

This Alsip store was very very good in attending to me as a customer I was very pleased I go there often and I’m pleased each time

The products helped us to complete our project expediently.

Personnel at this store are always friendly.

Kelly went above and beyond to help me in my purchase of a wicker furniture set. She was patient and sweet. Thank you Kelly C.!!!

With Out The Help of Theresa .. I would not have purchased this product

nice, clean store. bought a furnace filter. slightly disappointed that there was only one 14"x25"x1" filter to choose from.

I called and asked for them to put aside a snow blower and they did! Then Rich helped me get someone to fork lift it in to my truck within minutes.

I had 5 people greet me when I came into the store! Kelly, Wendy, Celia and Onna I think were the employee’s names. And when I finished shopping Rich was super quick at checking me out! Awesome experience

I needed GM Dex Cool for my Wife's chevy........Home Depot not only had it in stock but at a good price as well.