#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(708)239-1402
Tool & Truck Rental(708)239-1408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
12000 South Cicero Ave
Alsip, IL 60803
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Customer Store Reviews

  • 4.7 out of 540 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (540)
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Showing 1-30 of 540 reviews
John was great and the Customer service desk was excellent and followed me all the way back to st...
John was great and the Customer service desk was excellent and followed me all the way back to store to help me find what I wanted. A pedestal sink. I cannot believe the wonderful service. I have gone to a Home Depot in Oak Lawn. Left there mad and upset. Went to this one. Friend suggested. I am glad I went. Cashier great asked if I needed help with my merchandise to car. That has never happened before at any other Home Depot I have gone too. Cleanest Home Depot I have ever been at. Every Associate I met there greeted me with a friendly face. I will only come back to this one. Even though it is out of my way. I will be back.
by
  • Verified Purchase
  • Recommended
Nice and clean environment with a friendly staff.
Nice and clean environment with a friendly staff.
by
  • Verified Purchase
  • Recommended
Megan, JoJo, and Diana at the service desk were very friendly and went above and beyond to assist...
Megan, JoJo, and Diana at the service desk were very friendly and went above and beyond to assist me. Thanks for all the help with replacing my vacuum!
by
  • Verified Purchase
  • Recommended
I REALLY LIKE THIS HOMEDEPOT LOCATION. EVERYTIME I HAVE COME TO THIS HOME DEPOT I AM GREETED AT ...
I REALLY LIKE THIS HOMEDEPOT LOCATION. EVERYTIME I HAVE COME TO THIS HOME DEPOT I AM GREETED AT THE ENTRANCE AND AS I WALK THROUGH THE STORE THE EMPOLYEES ALWAYS SAY HELLO. THE ALSIP LOCATION IS ONE OF THE FRIENDEST AND CLEANER HOME DEPOTS.
by
  • Verified Purchase
  • Recommended
Always kind and helpful employees. Things are in stock and the store is clean and neat. No long w...
Always kind and helpful employees. Things are in stock and the store is clean and neat. No long wait in line, ever!
by
  • Verified Purchase
  • Recommended
Great Neighborhood Store
Great Neighborhood Store
by
  • Verified Purchase
  • Recommended
Excellent store merchandise, excellent customer service staff and excellent sales staff. The stor...
Excellent store merchandise, excellent customer service staff and excellent sales staff. The store is well s stocked and the prices are reasonable, especially the sales. You do not have to spend a lot of time looking for someone to assist you. Most of the staff, walking around, will ask if you need assistance if it appears you need assistance. Great store.
by
  • Verified Purchase
  • Recommended
This is our favor store, I just brought a home in November and all our appliances, yard equipment...
This is our favor store, I just brought a home in November and all our appliances, yard equipment; anything that you can image comes from Home Depot in our house. My family make funny of us and always says "you guys are at home depot", but all in all we truly enjoy the service and products we get here.
by
  • Verified Purchase
  • Recommended
Employees are rude and stand around talking amongst themselves as customers roam the aisles in se...
Employees are rude and stand around talking amongst themselves as customers roam the aisles in search of help. When they do find help the associate is rude and condescending and have no knowledge of the items they sell.
by
  • Verified Purchase
I have had a wonderful experience at this store. My project is to install shelving in 4 close...
I have had a wonderful experience at this store. My project is to install shelving in 4 closets. Every employee with whom I have had contact has been more than helpful. I have designed the shelves through Home Depot, ordered the parts through Home Depot, had the shelves cut to length at Home Depot, found an installer through Home Depot, and been walked through the process nicely. I would direct anyone to Brendon in the flooring and decor department. The service desk has also been very helpful. I will continue to use this store in particular.
by
  • Verified Purchase
  • Recommended
I love this Home Depot location , all the employees are so helpful, they all greet you and have s...
I love this Home Depot location , all the employees are so helpful, they all greet you and have smiles
by
  • Verified Purchase
  • Recommended
everyone should shop this store, the employees are grrrreat!!!
everyone should shop this store, the employees are grrrreat!!!
by
  • Verified Purchase
  • Recommended
Great employees and a clean, organized store. A pleasure to shop at.
Great employees and a clean, organized store. A pleasure to shop at.
by
  • Verified Purchase
  • Recommended
Excellent customer service, willing to answer questions, assist with any requests.
Excellent customer service, willing to answer questions, assist with any requests.
by
  • Verified Purchase
  • Recommended
Customer service Representative, Anna was great, when there was a mix up about receiving the wron...
Customer service Representative, Anna was great, when there was a mix up about receiving the wrong barbecue recently. She promptly rectified the problem and it was all resolved that day.The correct barbecue I purchased was delivered before Father's Day. I was very pleased with her service.Thanks Anna. You rock!
by
  • Verified Purchase
  • Recommended
convenient location and fully stocked
convenient location and fully stocked
by
  • Verified Purchase
  • Recommended
Love this store because there is always someone around to help you! Michelle, at the customer ser...
Love this store because there is always someone around to help you! Michelle, at the customer service dept was great helping with my problem.
by
  • Verified Purchase
  • Recommended
The pro deskis the best
The pro deskis the best
by
  • Verified Purchase
  • Recommended
Michelle and Celia went above and beyond to satisfy our needs!
Michelle and Celia went above and beyond to satisfy our needs!
by
  • Verified Purchase
  • Recommended
Great store where you can find items that other big box stores do not have.
Great store where you can find items that other big box stores do not have.
by
  • Verified Purchase
  • Recommended
Well organized store to shop and find items you need. Employees are amazing!
Well organized store to shop and find items you need. Employees are amazing!
by
  • Verified Purchase
  • Recommended
The store in Alsip on Cicero ave the folks that work there are pleasant knowledgeable and go the ...
The store in Alsip on Cicero ave the folks that work there are pleasant knowledgeable and go the extra mile to help you out
by
  • Verified Purchase
  • Recommended
Builders, home repair experts and the world of homeowners in your quest for building and beautifi...
Builders, home repair experts and the world of homeowners in your quest for building and beautification to the property the immediate customer assistance makes the building and beautification project even easier.
by
  • Verified Purchase
  • Recommended
Friendly customer service friendly employees very very happy with my experiences with this store
Friendly customer service friendly employees very very happy with my experiences with this store
by
  • Verified Purchase
  • Recommended
Never enough products. And employees unwilling to help customers.
Never enough products. And employees unwilling to help customers.
by
  • Verified Purchase
Three times they didn't have in store what they show online. All different items. Cordless vac, c...
Three times they didn't have in store what they show online. All different items. Cordless vac, cordless drill, Klein hand tools, (tin snips)
by
  • Verified Purchase
Love this Home Depot!!! Keep up the great job!!!
Love this Home Depot!!! Keep up the great job!!!
by
  • Verified Purchase
  • Recommended
Most of the hand tools at Home Depot are made in China or Taiwan, even Milwaukee Tools! Husky bra...
Most of the hand tools at Home Depot are made in China or Taiwan, even Milwaukee Tools! Husky brand are cheap Chinese steel crap.
by
  • Verified Purchase
  • Recommended
The store was very clean & bright . The kitchen design display area was quite attractive with a h...
The store was very clean & bright . The kitchen design display area was quite attractive with a homey appeal . Very appealing to the eye
by
  • Verified Purchase
  • Recommended
With very few exceptions over the years, everyone I've dealt with at this store has been courteou...
With very few exceptions over the years, everyone I've dealt with at this store has been courteous, knowledgeable and more than willing to help. Unlike other chains, you can actually find people to help you when you need it. They don't stalk you when you don't. This store is always clean and we'll stocked. I also love that I can go on their app, find what I'm looking for and the app tells me if it's in stock and exactly where to find it. So much more convenient than wondering around lost.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 540 reviews

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