Reviews for Auburn (opelika) #816

Best customer service ever!

Shopping at H.D. was a plesant experience and the many employees were very professionable and personable.

This store ROCKS!!! I just want to throw a big shout out to the people I always see when I go in to shop. Amber and Jennifer who always tell me hello as soon as I walk into the store. Kym the only cashier I ever see at a register, always smiling and friendly. Cartwright who is always willing to help me find the things I need and load them for me. Hey store manager Mindy your store is awesome and your employees are great!!

I took a day off work to have floors measured to replace carpet and Tile, they called 0900 the morning of appointment and cancelled.

Always helpful staff who are very efficient.

The people in appliances are actually helping customers to select the best for the best cost and are more than willing to share watch-fors as well as praise on their merchandise. Ask for Cassandra-she is amazing! (and Kayla helped me to find Cassandra!)

Went to buy a refrigerator because of great sales . Easy to find the one I wanted and had excellent salesperson to help.

Best prices on lumber and great sales. We have built our entire house with their windows, doors and several other items. Every year we buy plants that are always in great shape and of course a Christmas tree every year. Cannot ask for better. Love the store!!!

Auburn Home Depot is the BEST! We've been to several and Auburn is the BEST!! What a huge GREAT store!!

This was the biggest nightmare! Bought a Despoke Samsung refrigerator and paid for delivery, set up and haul-a-way. The delivers guys broke our water line which caused gallons of water to sit on my wood floors, then said to call a plumber. They did not haul away the old refrigerator, nor did they install the new one or the expensive glass panels. They just left our home!

a great visit, Noemi Nieves was the most helpful store employee I have ever experienced.

Went in to get hardy plank, ask 3 people in the pro center and no one able to assist me they claim no one worked in that department..why are they back there if they have no knowledge.

Purchased many bags of various rocks-color; size. They look great in my yard. I am very satisfied with the products.

Excellent help from employees when searching fo products. Almost all employees very friendly and helpful

I highly recommend you see Ellen in the garden center. She is the reason that I continue to pick Home Depot for my gardening needs. She is always polite, smiling and ready to help, even if she has a line of customers.

Great, Friendly, helpful, and Good Customer Service. I got all the stones I needed to complete my yard work.

I have not used the unit because I just bought it, however it has all of the features I love. This seems to be a good buy. I also bought the two year warrant.

I bought scott triple turf builder last year, it worked very good for our lawn and so I bought scott turf builder today gain.

Ellen was very helpful with my purchases

I have purchased my third handy heater from Home Depot. A good product.

One of Home Depot great stores, great leadership very responsive and organized.

They have young ones working on the store that have no clue of what they are looking for and they all time having to look on there hand held to figure out where the items is located at

Teri in appliances is the best! Quick, knowledgeable service and just an all around great experience at this store! I’ll never go to another home store!!!

Things at our local HomeDepot are improving from service to stock! You can find most anything you need for every home owners needs. Highly recomended!

Friendly Staff-Always! Willing to help by answering your questions; offering ideas/suggestions; locating items; assisting by loading heavier items for you.

The cashier Chad is horrible.

Check out this store, you may not ever leave, downhome service and great sales

Employees do not seem to be trained properly, can't help locate items in assigned department.

I always get good customer service in the Tool Rental

I had the most amazing experience today. From the greeter to the cashier, everyone offered assistance and were absolutely amazingly kind. Thank you!! Customer service is not dead.