#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(816)965-4404
Tool & Truck Rental(816)965-4410
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4707 E Bannister Rd
Kansas City, MO 64137
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Customer Store Reviews

  • 4.5 out of 477 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (477)
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Showing 1-30 of 477 reviews
The store was clean and employees very friendly and helpful.
The store was clean and employees very friendly and helpful.
by
  • Verified Purchase
  • Recommended
Brian in PRO desk better watch his tone, next time I won’t be so nice to him.
Brian in PRO desk better watch his tone, next time I won’t be so nice to him.
by
  • Verified Purchase
SHANNON was very helpful and went beyond my expectations! Clean and friendly store! thanks
SHANNON was very helpful and went beyond my expectations! Clean and friendly store! thanks
by
  • Verified Purchase
  • Recommended
I have been to this store a couple of times so this was not a one time experience.From the time I...
I have been to this store a couple of times so this was not a one time experience.From the time I enter and leave the store I am greeted with a smile by every employee & asked if I need anything.This store is extremely professional,clean,organized,wonderful teamwork & a joy to be in.This store manager & all the employees definitely should be recognized for the wonderful professional jobs they are all doing in this stressful time.I have definitely recommended this store.
by
  • Verified Purchase
  • Recommended
I HAVE TO ADMIT I HAVE BEEN GOING TO THIS STORE FOR 9 YEARS FOR MY JOB. TODAY WAS THE FIRST DAY T...
I HAVE TO ADMIT I HAVE BEEN GOING TO THIS STORE FOR 9 YEARS FOR MY JOB. TODAY WAS THE FIRST DAY THAT I DIDNT HAVE TO HUNT SOMEONE DOWN TO HELP ME. 2 EMPLOYEES SAID HELLO AND ASKED IF I NEED HELP. THEN THE CASHIER JOHN WAS VERY NICE AND FRIENDLY AND ACTUALLY WANTED TO HAVE A CONVERSATION. I NORMALLY GO TO THE SELF CHECKOUT BECAUSE THE CASHIER ARE NORMALLY NOT FRIENDLY BUT JOHN SAID HE COULD ME HELP CHECK OUT.
by
  • Verified Purchase
  • Recommended
STORE WAS NICE AND CLEAN
STORE WAS NICE AND CLEAN
by
  • Verified Purchase
  • Recommended
good place to get home repair things
good place to get home repair things
by
  • Verified Purchase
  • Recommended
Every employee I came across during my shopping experience was friendly and helpful. It’s a very...
Every employee I came across during my shopping experience was friendly and helpful. It’s a very nice change from the last time I was in that store. I will be back much sooner than later. Very nice improvement!
by
  • Verified Purchase
  • Recommended
hands down!! they are the best out there in this business
hands down!! they are the best out there in this business
by
  • Verified Purchase
  • Recommended
I love it... online order or in store shopping!!
I love it... online order or in store shopping!!
by
  • Verified Purchase
  • Recommended
the best in Mid West!! I Love this Store!!
the best in Mid West!! I Love this Store!!
by
  • Verified Purchase
  • Recommended
the team work at this store Rock's!! great job guy's' I love this store!!
the team work at this store Rock's!! great job guy's' I love this store!!
by
  • Verified Purchase
  • Recommended
it is the best store in Kansas city. I wont go anywhere else!! good job guys!!!
it is the best store in Kansas city. I wont go anywhere else!! good job guys!!!
by
  • Verified Purchase
  • Recommended
I wasn’t very impressed a little over a year ago as staff seemed untrained and irritated by quest...
I wasn’t very impressed a little over a year ago as staff seemed untrained and irritated by questions. This experience was totally different. Also, Home Depot supports area nonprofits in practical ways, like upgrading a local food pantry so the clients have a more welcoming space, and the volunteers have a better work environment.
by
  • Verified Purchase
  • Recommended
The store was clean and products were easy to find.
The store was clean and products were easy to find.
by
  • Verified Purchase
  • Recommended
Very nice store
Very nice store
by
  • Verified Purchase
  • Recommended
Great place to shop. Prices are great. I love their return policy. Friendly employees and very ...
Great place to shop. Prices are great. I love their return policy. Friendly employees and very helpful.
by
  • Verified Purchase
  • Recommended
I think that all the employees that we encountered on our visit were friendly and very helpful. ...
I think that all the employees that we encountered on our visit were friendly and very helpful. They all did a GREAT JOB from greeting us, to helping us find our items and working with us on our custom order. We would definitely come back to this location again.
by
  • Verified Purchase
  • Recommended
Pro Desk Associates and Manager were VERY helpful, especially Julie. She and Adam helped me get ...
Pro Desk Associates and Manager were VERY helpful, especially Julie. She and Adam helped me get exactly what I needed and made sure I received all the available discounts. Awesome Associates!
by
  • Verified Purchase
  • Recommended
Even with all of the chaos of trying to put away all the Christmas items and rearrange to get rea...
Even with all of the chaos of trying to put away all the Christmas items and rearrange to get ready for spring items employees knew right where the items were I was looking for and retrieve them quickly Great service very fast and friendly thank you very much
by
  • Verified Purchase
  • Recommended
Store was very clean, staff was very friendly and the items i searched for was very easy to find....
Store was very clean, staff was very friendly and the items i searched for was very easy to find. Bannister home depot is my favorite store to shop at.
by
  • Verified Purchase
  • Recommended
My Friends and co workers who live in Johnson county come to this store to shop!
My Friends and co workers who live in Johnson county come to this store to shop!
by
  • Verified Purchase
  • Recommended
This was one of the best shopping experiences I have had. Glendine was very friendly and eager to...
This was one of the best shopping experiences I have had. Glendine was very friendly and eager to help.And her wealth of product knowledge was very much appreciated
by
  • Verified Purchase
  • Recommended
Store employees were not as helpful as I would have liked. Instead of helping me find the right p...
Store employees were not as helpful as I would have liked. Instead of helping me find the right product they stood near by and watched me while talking to each other.
by
  • Verified Purchase
1 found this review helpful
Great place to shop. Associates are always helpful especially chaser Ronita.
Great place to shop. Associates are always helpful especially chaser Ronita.
by
  • Verified Purchase
  • Recommended
Nice and helpful employees! More stores should be like this one!
Nice and helpful employees! More stores should be like this one!
by
  • Verified Purchase
  • Recommended
I hate that Home Depot no longer has any normal checkout lines however, I can generally find a ca...
I hate that Home Depot no longer has any normal checkout lines however, I can generally find a cashier if I need it. This particular store seems to have a lock of sufficient Associates in the store when I need assistance, however, when I do find someone, they're very helpful.
by
  • Verified Purchase
  • Recommended
This is a great store to shop for all of your home needs if you are working on projects for impro...
This is a great store to shop for all of your home needs if you are working on projects for improvements. I go online constantly to see what I need for my hobbies and projects that I am working on and always find what I need.
by
  • Verified Purchase
  • Recommended
They are good at helping you and showing you where things are, and they are friendly, and the ref...
They are good at helping you and showing you where things are, and they are friendly, and the refund policy is simple and fast, I like ordering my things and sending it to the store also, customer service there is awesome.
by
  • Verified Purchase
  • Recommended
This is one of the best Home Depot location in Kansas City. Employees are friendly and display a...
This is one of the best Home Depot location in Kansas City. Employees are friendly and display a courteous attitude. Items are in-stock and exactly where they are indicated if you are using the web-site.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 477 reviews

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