#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(410)638-6401
Tool & Truck Rental(410)638-6402
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
655 Marketplace Dr
Bel Air, MD 21014
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 684 reviews
93%Of Customers
Recommend This Store
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Showing 1-30 of 684 reviews
great customer service !!! excellent black Friday prices on appliances
I purchased a stove and dish washer....whirlpool..
by
    • Recommended
    Fabulous customer service!
    The staff is always friendly and courteous and willing to help you in anyway they can.
    by
      • Recommended
      Awesome Experience
      I've been coming quite a while now and Joshua has always been pushing me to do this survey, today I finally had the time. He's always super helpful and knows exactly where the stuff I need is at
      by
        • Recommended
        fast visit
        visit was great. in and out.
        by
          • Recommended
          Quick, easy shopping
          I went for 2 items, found them quickly and easily thanks to a clean and well organized store. Employees were present, friendly and helpful.
          by
            • Recommended
            Return Clerk Barbara Waters
            Great Employee (clerk) to deal with in our situation. Made our return process that much easier.
            by
              Cashier “Ellen”
              I want to acknowledge the kindness and determination of customer service cashier “Ellen”. She went above and beyond to help me activate a damaged gift card.
              by
                • Recommended
                Home depot lumber employee
                Gary in lumber was amazing and so helpful. Gary came and helped me with my project and I will be coming back because of him.
                by
                  • Recommended
                  Best people ever!!!!
                  If you want excellent service at Home Depot, you must have Ms Faye and Coretta wait on you in Customer Service. They seem to love what they do and have a great attitude. They made my transactions go soooo smoothly. Thank you for all your help
                  by
                    • Recommended
                    Jane really helped me out!
                    I had incredibly helpful checkout experience. Checker Jenae, took time to show me how to use the Home Depot app to improve my buying experience. Never had an employee go yo that extent to help before. I said something to manager Chris. It was a really a nice experience.
                    by
                      • Recommended
                      Garden cashier
                      The cashier whose name was Katherine was so very pleasant. It is so refreshing to have someone be kind when you’re checking out rather than making you feel like you are a inconvenience. She smiled, she talked to my granddaughter, and was just so cheerful. I wish all cashiers would be as kind as she was.
                      by
                        Self check out
                        Cashier(Jennifer) in a self checkout need to be more friendly
                        by
                          Excellent Shopping experience
                          I frequent HomeDepot several times per month for both home and business. I always find the staff knowledgable, and helpful. Returns are never a problem and are very efficient.
                          by
                            • Recommended
                            Harford County location
                            I had a problem shopping online which took me Into the store.The staff that helped me was able to order what I wanted and fixed it so I could get delivery. Yay im so happy
                            by
                              • Recommended
                              Employees are great
                              When I need help with something the employees at this store are exceptional
                              by
                                • Recommended
                                Bad return experience
                                I had a return and per online it states outdoor gas fire pit can be returned without box and if lost receipt you will get store credit. After lugging in this heavy fire pit I was declined return. I had my wife look again and we found the receipt before we left the store. Never have we had a problem returning stuff to homedepot
                                by
                                  AWESOME
                                  by
                                    Home Depot Belair
                                    This store is always well stocked. The staff is always friendly and helpful. Its nice to go into a store where people actually appear to enjoy being there. We love to shop Home Depot.
                                    by
                                      • Recommended
                                      Great customer service!
                                      Barbara was so friendly and helpful assisting me. I will be back just because of her!
                                      by
                                        • Recommended
                                        Great Store!
                                        We are having our bathroom remodeled and purchased most of the items we need from Home Depot. Employees were eager to help and pleasant. Makes a big difference!
                                        by
                                          • Recommended
                                          Great experience shopping here!
                                          The cashier Mohanie gave me a discount after hearing about how my tools were stolen, she really brightened my day!
                                          by
                                            • Recommended
                                            Outdoor carpet
                                            Was just what I needed and a good price
                                            by
                                              • Recommended
                                              OUTSTANDING!
                                              The Home Depot in Bel Air, MD has been my "go-to" store since moving into this area. My recent purchase of gardens supplies was enhanced by an amazing young man named Justin who checked me out. He was genuine, friendly, courteous, and very helpful!
                                              by
                                                • Recommended
                                                Bel Air Home Depot
                                                I am impressed how well the Bel Air Home Depot runs for how busy they are. The staff is always helpful and friendly
                                                by
                                                  • Recommended
                                                  Great customer service
                                                  Very fast and helpful with the customer service department.
                                                  by
                                                    • Recommended
                                                    1 found this review helpful
                                                    Customer experience
                                                    I was at this store for many different things in different areas. I was happy to see there was always someone to help me in all departments.
                                                    by
                                                      • Recommended
                                                      Service sucks
                                                      Tried to buy a lawn tractor. Was in stock. Order delayed without notice, tractor not in stock, coming from another store. Then without notice order canceled. None available. Called customer service, 45 minutes later tractor found @ original store. Had to go to re-buy the same tractor. Clueless employees. Horrible experience.
                                                      by
                                                        Great job to all Yeah Belair Home Depot
                                                        Best Home Depot ever.
                                                        by
                                                          • Recommended
                                                          Bel Air Homedepot
                                                          A convenient location that does a great amount of business.
                                                          by
                                                            • Recommended
                                                            Great service.
                                                            Had some locks rekeyed and service was great. Fast and efficient!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 684 reviews

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