#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(410)638-6401
Tool & Truck Rental(410)638-6402
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
655 Marketplace Dr
Bel Air, MD 21014
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Customer Store Reviews

  • 4.7 out of 685 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (685)
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Showing 1-30 of 685 reviews
Great service.
Had some locks rekeyed and service was great. Fast and efficient!
by
    • Recommended
    VA Discount
    It was difficult to sign up for a VA discount and then it is ridiculous to use the app. you should just connect me to my phone number like every other store.
    by
      • Recommended
      Lumber Department for the win
      Was assisted by Jon and Brian in the lumber department to have some plywood cut. They were friendly and professional.
      by
        • Recommended
        Great employees, clean store, and well stocked even under the circumstances now.
        I buy my appliances from Steve. He is a great man to work with. Always pleasant and works to make you happy to get what you came in for.
        by
          • Recommended
          Excellent customer service
          Had an online item i needed to return to the store. Customer service person was very professional. Very patient. She was determined to solve the problem and made sure a full refund was granted. As it was promised when i ordered online.
          by
            • Recommended
            Kitchen Refrigerator and Kitchen Faucet
            Love them both. Would recommend highly.
            by
              • Recommended
              Great store to purchase from!
              This was our first time visiting the BelAir store. The employees are exception friendly and helpful.
              by
                • Recommended
                I like seeing the specials thruout the store
                I went into purchase bird seed and found so many great paper product values that I did not go in for and picked them up, really super prices over what is found in super markets.
                by
                  • Recommended
                  Great team work
                  I frequently use this store to make my purchases and always get great customer service!! They are always stocked and if they don’t have it, you usually can get it ordered and to the store within a couple of days
                  by
                    • Recommended
                    Great service!!
                    I encountered one of the most helpful, friendly people in the Bel Air Home Depot Paint Department. Brittany was awesome! Kudos to Brittany and the management staff!!
                    by
                      • Recommended
                      great service
                      We went into the Bel Air store on Black Friday and were thrilled to be able to find a knowledgeable sales associate in the door department. Matt did an awesome job making our customer sliding door purchase so smooth and convenient. We appreciated his knowledge and professionalism. Well done, Matt!
                      by
                        • Recommended
                        Friendly staff
                        Cashier Joshua was very good.
                        by
                          2 really great employess
                          I am doing some home remodeling, needless to say I have been at Home Depot a lot. I have had the pleasure of having Steve help me in appliances and John help me in plumbing. BOTH of these gentlemen soooo helpful and just nice. Something our world needs more of. If you need help in any of these departments go during the day and ask for them.
                          by
                            • Recommended
                            Made my day great!
                            I went into the store with expectations to buy a ring doorbell and the gentleman in the doorbell Department helped me so much and helped me make a confident decision. The store was very clean all the employees were helpful and there were no lines for checkout. Shelves were pretty stocked and my experience was overall, great
                            by
                              • Recommended
                              The store is always in order and staff are very helpful! Thank you so much! Charles DiSeta
                              The store is always in order and staff are very helpful! Thank you so much! Charles DiSeta
                              by
                              • Verified Purchase
                              • Recommended
                              Always great to get away from the wife and go shop or just window shop. It's therapeutic just lik...
                              Always great to get away from the wife and go shop or just window shop. It's therapeutic just like working on the flower garden. Staff are always on point and willing to help you with anything you need.
                              by
                              • Verified Purchase
                              • Recommended
                              I shop the store regularly and I’m always pleased. But on my last trip the paint department went ...
                              I shop the store regularly and I’m always pleased. But on my last trip the paint department went above and beyond. I’m remodeling a bathroom, don’t know anything about paint, but the paint department talked me through everything I need to know. The paint job is done and I’m extremely satisfied.
                              by
                              • Verified Purchase
                              • Recommended
                              This store had a wide selection of appliances. I was greeted by Kenneth & he asked if he could a...
                              This store had a wide selection of appliances. I was greeted by Kenneth & he asked if he could assist me. This was a blessing; normally when you enter a store you cannot find anyone to help you. I purchased a Washer & Dryer from this location. When the time comes to replace my refrigerator & stove, I will return to this store & hopefully Kenneth will be there to assist me.
                              by
                              • Verified Purchase
                              • Recommended
                              Very well stocked and clean
                              Very well stocked and clean
                              by
                              • Verified Purchase
                              • Recommended
                              Maria at check out was vary kind. Found things I needed Lady at paint desk was not knowledgeable ...
                              Maria at check out was vary kind. Found things I needed Lady at paint desk was not knowledgeable about paint.
                              by
                              • Verified Purchase
                              • Recommended
                              Employees were helpful. Special thanks to Cynthia in Flooring who went out of her way to retriev...
                              Employees were helpful. Special thanks to Cynthia in Flooring who went out of her way to retrieve stored inventory with a forklift & extra effort.
                              by
                                • Recommended
                                The workers at this store are usually friendly and very helpful. Sometimes they go out of their w...
                                The workers at this store are usually friendly and very helpful. Sometimes they go out of their way to help you. Sometimes it is hard to find a person. When you do they help you if they can. One day a person actually got another person to help us find something. I enjoy going to this store. People at the register are usually very friendly. There are times when it is hard to find a person to get help. Generally one is near by.
                                by
                                • Verified Purchase
                                • Recommended
                                Employees at this location were extremely helpful and knowledgeable of the products we were inter...
                                Employees at this location were extremely helpful and knowledgeable of the products we were interested in.
                                by
                                • Verified Purchase
                                • Recommended
                                Had a great experience with Kate at customer service. She actually listened to my concern and ad...
                                Had a great experience with Kate at customer service. She actually listened to my concern and addressed it with professionalism and care. Five stars for this new employee who also knows American Sign Language.
                                by
                                • Verified Purchase
                                • Recommended
                                Well stocked store with helpful employees who know how important good customer service is - love ...
                                Well stocked store with helpful employees who know how important good customer service is - love shopping here!
                                by
                                • Verified Purchase
                                • Recommended
                                Very clean and well stocked store. Employees are always friendly.
                                Very clean and well stocked store. Employees are always friendly.
                                by
                                • Verified Purchase
                                • Recommended
                                Best store, employees, clean, organized and very friendly staff willing to help with anything so ...
                                Best store, employees, clean, organized and very friendly staff willing to help with anything so your trip will be happy and successful!
                                by
                                • Verified Purchase
                                • Recommended
                                Helpful and pleasant staff!
                                Helpful and pleasant staff!
                                by
                                • Verified Purchase
                                • Recommended
                                Home Depot needs more associates like Dianne. My husband and I are looking forward to going back....
                                Home Depot needs more associates like Dianne. My husband and I are looking forward to going back. Dianne went above and beyond to help us!
                                by
                                • Verified Purchase
                                • Recommended
                                This store is way too crowded this time of year. If you want to visit this store, make it very e...
                                This store is way too crowded this time of year. If you want to visit this store, make it very early in the morning or later at night.
                                by
                                • Verified Purchase
                                Showing 1-30 of 685 reviews

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