Reviews for Brickyard #1903

Great customer service by Jay.

From disgruntled employees, to inexperienced or care less managers the most unfriendly shopping experience.

If you ever need a Screen Door, please visit the store at the Brickyard, you will not have any regrets!

Laura helped me compare the various different smokers and find a good one for a great price and warranty also went above and beyond to assist me in carrying my items to the cashier and load them to my car. Will definitely come back.

I had the experience of which I never thought I would have from cashier Lavinia on 6/20/2022. I was in line to pay my credit card statement always have gone to returns to pay since all your other stores (Northlake, Broadview, Oak Brook and Niles) allow for credit card payments. I proceeded to tell her that I would like to make a payment her reply was “ I am only going to do this once sir, for returns are for returns not for making payments” I stated well it is easier for me and being that I am walking into the stores point of entry it only makes it easier for me to do that. “ her reply was “again returns are for refit or credit card payments”. I was a Home Depot associate for 18 years and we took pride in customer not giving the customers attitude. I asked her how long she was with Home Depot and she stated 10 years and yes I know it is a hard environment at times but with a unpleasant and unprofessional attitude like hers makes me think about shopping or paying my card payment at 1903

Zenayda Vasquez, pro account Sales Associate at the pro desk is absolutely amazing. She is kind, patient, personable and knowledgeable. A true asset to the Home Depot Brickyard.

All things being equal, the service is always best at Brickyard Home Depot. Management is doing a great job! Even the bathroom is clean.

Unable to complete this review, products have not been delivered as yet. Delivery due 5/5/22

1903 has been around a long time and Home Depot should go back to basics, great the customer, ask what they need don’t point or say it is in aisle 12, walk them to it. Like many other chains you have list your luster for the customer.

I looked online for the product at this store and it was where the website stated. Then when I went to the cashier and was ready to pay with one of my other CC's she asked if I had a Home Depot CC and I do she said use it to save more money they have a promotion this month. I took her advice and saved more than $10 on this purchase it may not seem like a huge amount but every bit of money saved helps.

Thanks to William from plumbing and the whole team for helping me find everything I needed to take care of a flooded basement.

The manager Joe and the ladies in the kitchen remodel section went above and beyond to help me find and order cabinets for my kitchen project. Thank you so much for the amazing customer service!

This store is clean and orderly. The employees were friendly and helpful.

All the staff members were extremely helpful in helping me pick out and locate items

Been going to HD for many years on Elston & North only to recently find that the store manager, Joe, had been transferred. We'll let me tall you, I found him and the experience at the Brickyard HD is even better than the other store. Clean. Great stick. Friendly staff. Definitely will be back!

They are just about the only place you can walk into and get the soil I need.

This is such a great store to shop in! I appreciate the help that I get from your employees!!!

Helpful and friendly staff, This is the place to go if your looking for appliances

ALONDRA AND JOE WERE VERY HELPFUL

Excellent service in paint, David G was great. The front end needs some help tho!

Good prices and choices

Original tag said 29.99 but pot rang up at 37. Cashier said tag was for a different pot. Manager would not honor price.

Every time I go there I have a pleasant experience

I purchased a fully functional weedeater at this store its nice buy great product ok put together ready to go with instructions great buy thank you there should be more products ready to go and use for non experienced home care folks ok !!!!!!!!

found products i was looking for. Received assistance when i asked. the store was clean. Cashiers were freindly and helpful.

Mary at service desk is extremely friendly and helpful, she took her time to help us get a good deal on some garden furniture. Thank you again!!!

Great Staff! Thanks Dino and Kathy! Great products, prices, and customer experience!

I only needed a couple of specific items. Found them and checked out with the nicest check person. She smiled and was very pleasant.

The best store in my neighborhood

I was able to get over a hundred items very easily for a remodel... the cashier rang up everything with a smile. Great store.