#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(810)494-0866
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
8053 Challis Rd
Brighton, MI 48116
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Customer Store Reviews

  • 4.7 out of 546 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (546)
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Showing 1-30 of 546 reviews
Home depot Brighton, Mi Store
Employees are always helpful and knowledgeable and very friendly my favorite place to shop.
by
    • Recommended
    Best customer service
    The employees at this store are great. Keep up the great work.
    by
      • Recommended
      Great Service
      I am always able to find what I need at this location. My cashier,Cat, was very knowledgeable, helpful in locating items that I needed, and very friendly.
      by
        • Recommended
        Great Customer Service
        Joy was the BEST! From start to finished she made sure my order was correct and ensured I was able to get everything I needed. They took the time to help and pack my lawnmower into my car! Start to finished all of the employees were helpful and friendly! Thank You!
        by
          Extremely friendly
          Everything we needed and helping us find them. Very friendly.
          by
            • Recommended
            Great guys in the lumber area
            Last week I needed to purchase some large sheets of wood. I wasn't quite sure how I was going to get them home in my suv, but learned that I could have the wood cut at the store. Both workers were extremely helpful and very quick. One of them even loaded my car!
            by
              • Recommended
              Great employee
              There is an employee named Carol at the self checkout. She is always extremely friendly and knowledgeable. She makes checkout a breeze while at the same time brightening your day with her friendly demeanor.
              by
                Peter was the best!!!
                I went into the store without my husband so I wasn’t quite sure of the types of bolts I needed but the staff was so helpful helping me determine inside from outside bolts, even the ones that would get wet - Galvanized. Peter was so patient as I got every bolt and screw that I needed. It’s people like him who makes the shopping experience so easy and makes you feel comfortable going back. So thank you
                by
                  • Recommended
                  Good experience
                  Helpful staff and a good selection
                  by
                    • Recommended
                    Fran in hardware
                    Fran in hardware walked me to the product Ryobi Scrubber explained it’s functions answered all questions. Walked me back to the check out area very professional
                    by
                      • Recommended
                      Great service
                      I shop at a lot of Home Depot stores, this store has become my favorite. the employees will go out of their way to help any way they can
                      by
                        • Recommended
                        Kind, pleasant attitudes
                        I originally went to Home Depot to have a can of paint I bought 3 months ago shaken so I could use it. I anticipated irritation but found them to be so kind and willing to accommodate me. I couldn’t paint cause I ended up having surgery but they never complained that I was taking up their time. All the staff throughout the store were so pleasant and helpful. This was just a great pleasant peaceful experience.
                        by
                          • Recommended
                          Great Customer Support
                          The associates at the Brighton Home Depot have consistently gone far beyond our expectations to help us with our purchases on several occasions. At first I thought this was a fluke, but it's happened too many times to be coincidental. This store is invariably cleaner, better organized and with helpful associates, and serves as a model for how home stores should be.
                          by
                            Great Service!
                            In your lumber department, Jay did a great job helping me with the type of wood needed and making the needed cuts. Very professional. Greeted me and thanked me for coming in. A great asset to your team.
                            by
                              • Recommended
                              Nice store!
                              Very friendly and helpful staff in a well-organized store. They did have the product to meet my needs; I wish there had been generics or multi=pacs for my particular refrigerator filters, but Home Depot did stock the filter my refrigerator needed.
                              by
                                • Recommended
                                Sales person Jeff
                                Jeff was very helpful and knowledgeable about the dishwashers we were looking at
                                by
                                  Awesome Employees at this store
                                  From replacing faucets to redoing the shower. DYI is not as easy as it looks! Thanks to the staff at Brighton we keep making progress. Never would have gotten thru any of these projects!! KUDOS to you all!
                                  by
                                    • Recommended
                                    This store will surpass your expectations
                                    They will go above and beyond to help you find what is needed.
                                    by
                                      • Recommended
                                      Great employees!
                                      Rob McIsaac went above and beyond to help me with finding windows my size. Once we found them (took awhile to located and get down), he helped me wrap them extra safe for transport and explained helpful tips for installation. This was a great experience!
                                      by
                                        • Recommended
                                        Great Customer Service
                                        We had a great experience at Home Depot in Brighton this week. We visited the store to purchase mulch. As soon as we arrived, we were greeted by the cashier, James. We asked if someone could help us load mulch onto a cart and then into our truck. James handled that quickly. Tim then did all the work. He was extremely pleasant and was so happy to help. Both James and Tim should receive special thanks for their great customer service.
                                        by
                                          • Recommended
                                          Excellent Customer Service.
                                          I just purchased a water heater. Everyone at the store was very helpful (plumbing associate, service desk, cashier).
                                          by
                                            • Recommended
                                            Great Employees
                                            Had to get plywood cut a specific way, Ian was very patient and did an excellent job. Brenna your cashier is ALWAYS in a good mood and happy to help. Best Depot Around!
                                            by
                                              • Recommended
                                              Flooring Specialist
                                              I highly recommend you see Nannette Hurley in the flooring department. Answered all questions, provided an estimate. Then upon my return she answered more questions regarding my flooring purchase. Made my experience very satisfying and quick!
                                              by
                                                • Recommended
                                                Great products! Great staff!
                                                by
                                                  • Recommended
                                                  Wonderful cashier
                                                  Wonderful cashier Joanne in your garden apartment pleasant lady funny helpful
                                                  by
                                                    • Recommended
                                                    Shannon for the Win!
                                                    We were very happy with our experience at this Home Depot store and we have Shannon K. who helped us in appliances to thank for that! He went above and beyond and stuck with us throughout our entire purchase for our new kitchen/laundry room! We will for sure be returning!
                                                    by
                                                      • Recommended
                                                      Customer Service is Top Notch!
                                                      When i encountered a problem with my recently purchased Cub Cadet XT1 Enduro Riding mower, Debbie Hill & Jim Itsell made the issue right quickly and to my satisfaction! I had an issue on Day 1 when I brought the mower home and they fixed the issue the very next day.
                                                      by
                                                        • Recommended
                                                        Great team of people working here!
                                                        Really great service!
                                                        by
                                                          • Recommended
                                                          great to find odd tools - metal punch this trip
                                                          excellent. I like how during covid 19 masks were the standard. now opening up.
                                                          by
                                                            Awesome Store
                                                            Always friendly and knowledgeable employees.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 546 reviews

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