#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(810)494-0866
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
8053 Challis Rd
Brighton, MI 48116
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Customer Store Reviews

  • 4.7 out of 546 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (546)
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Showing 1-30 of 546 reviews
GREATEST EXPERIENCE OF BUYING A UPRIGHT SIDE BY SIDE REFRIGERATOR / FREEZER. EMPLOYEE THAT HELPED...
GREATEST EXPERIENCE OF BUYING A UPRIGHT SIDE BY SIDE REFRIGERATOR / FREEZER. EMPLOYEE THAT HELPED ME LIKE NO OTHER EMPLOYEE HAS HELPED ME IN ANY INDUSTRY IS JEFF WELLBAUM. HE WAS SUCH AN AWESOME HOME DEPOT EMPLOYEE IN THE APPLIANCE DEPT OF HOME DEPOT THAT I WOULD BUY ALL MY APPLIANCES FROM HIM. THANK YOU JEFF.
by
  • Verified Purchase
  • Recommended
Very below average home improvement store. Lack of knowledge from associates (if you can find one...
Very below average home improvement store. Lack of knowledge from associates (if you can find one,) many holes on shelves of stuff I have needed, didn't mention I can never find an associate to help or just simply ask where a product is?
by
    Associates are always friendly, helpful and knowledgeable. If they don’t know an answer, They wil...
    Associates are always friendly, helpful and knowledgeable. If they don’t know an answer, They will find a team member who does. Always willing to go above and beyond. Pleasure to shop in Brighton store.
    by
    • Verified Purchase
    • Recommended
    very good customer servers
    very good customer servers
    by
    • Verified Purchase
    • Recommended
    Thanks to Jake for helping us load mulch into or vehicle!
    Thanks to Jake for helping us load mulch into or vehicle!
    by
    • Verified Purchase
    • Recommended
    I was very disappointed in the fact that the workers were not there to help with lumber loading i...
    I was very disappointed in the fact that the workers were not there to help with lumber loading in the store nor were they available to help in the parking lot. The curbside workers had nothing to do and watched me struggle to load the lumber in my van. Maybe they would say “that’s not my job!”
    by
    • Verified Purchase
    All the employees were rude. The assistant manager had no care for anything I talked to her about...
    All the employees were rude. The assistant manager had no care for anything I talked to her about. Unless this is made right I will find my supplies elsewhere like we had to today at Lowe’s because they only filled 20 percent of my order and never told us or updated the order statues online
    by
    • Verified Purchase
    Outstanding people
    Outstanding people
    by
    • Verified Purchase
    • Recommended
    Store is always clean, friendly and helpful. Staffed in Lumber always Super friendly and helpful ...
    Store is always clean, friendly and helpful. Staffed in Lumber always Super friendly and helpful “Mike“ always goes out of his way to greet my wife and I. Gets us everything we need at a very timely fashion.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Store employees are willing to help. The store management needs to investment more time in traini...
    Store employees are willing to help. The store management needs to investment more time in training employees on how to provide excellent customer service for high end items without making customer feel like a thief.
    by
    • Verified Purchase
    • Recommended
    Mike from Lumber was great found out what I have been looking for called me when it came it and h...
    Mike from Lumber was great found out what I have been looking for called me when it came it and had it waiting for me when I came in. Great guy always helping us
    by
    • Verified Purchase
    • Recommended
    The store employees are always quick and eager to help. Many of the employees remember my family ...
    The store employees are always quick and eager to help. Many of the employees remember my family by name and have sent me home with suckers for my kids when I didn’t bring them to the store with me. I always get help finding what I need and the staff is so friendly!
    by
    • Verified Purchase
    • Recommended
    Home Depot team members are always friendly and extremely helpful. The store is always clean and...
    Home Depot team members are always friendly and extremely helpful. The store is always clean and things are easy to find. I spoke to several associates during my latest trip and they all were very friendly and helpful. I always have a positive shopping experience at the Brighton Home Depot.
    by
    • Verified Purchase
    • Recommended
    Though I live much closer to another Home Depot, this has been my go-to store for over 10 years n...
    Though I live much closer to another Home Depot, this has been my go-to store for over 10 years now. The staff is universally more friendly and helpful, and many have become familiar faces to me. It also appears to be generally better stocked than the other Home Depot.
    by
    • Verified Purchase
    • Recommended
    Every time we go here the associates know where to find the items that we need and take us to whe...
    Every time we go here the associates know where to find the items that we need and take us to where they are located and VERY friendly and helpful
    by
    • Verified Purchase
    • Recommended
    Wonderful
    Wonderful
    by
    • Verified Purchase
    • Recommended
    Its always been nice to shop here every one is willing to help
    Its always been nice to shop here every one is willing to help
    by
    • Verified Purchase
    • Recommended
    Great store Had just what I needed.
    Great store Had just what I needed.
    by
    • Verified Purchase
    • Recommended
    Your kids workshop is over the hill! The staff are super like always goes out of his way to make ...
    Your kids workshop is over the hill! The staff are super like always goes out of his way to make us feel welcome special and your popcorn is wonderful
    by
    • Verified Purchase
    • Recommended
    As always, this store is great. Friendlier staff than the next closest store, always clean, shelv...
    As always, this store is great. Friendlier staff than the next closest store, always clean, shelves well stocked. Seldom have trouble finding staff to help if needed.
    by
    • Verified Purchase
    • Recommended
    Great help in the carpet department !!
    Great help in the carpet department !!
    by
    • Verified Purchase
    • Recommended
    Friendly staff, well organized, well stocked, materials are in good shape. Issues our dealt with ...
    Friendly staff, well organized, well stocked, materials are in good shape. Issues our dealt with quickly and fairly. Store manager is excellent!! We are a construction family, and appreciate the team effort at this home depot in Brighton Michigan. Thank you S.E.M.DACON L.L.C.
    by
    • Verified Purchase
    • Recommended
    Tom griffin gave great service
    Tom griffin gave great service
    by
    • Verified Purchase
    • Recommended
    Store was clean and employees helpful despite my inexperience. Will happily go back any day, and ...
    Store was clean and employees helpful despite my inexperience. Will happily go back any day, and I plan to.
    by
    • Verified Purchase
    • Recommended
    Came into buy 1/2 osb only to find out you guys sold out of it. Your guy Mike took my number said...
    Came into buy 1/2 osb only to find out you guys sold out of it. Your guy Mike took my number said he would call me as soon as it came in and yes he did. I didn’t need it that day due to the rain but how do you run out of wood? Your guy Mike went the extra Mile and called me “ thanks” great customer service
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Excellent staff, very organized and efficient store!
    Excellent staff, very organized and efficient store!
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    The staff are very helpful and friendly, the store is well stocked with quality products, I can a...
    The staff are very helpful and friendly, the store is well stocked with quality products, I can always find what I need and on line order pick-up is very convenient and timely.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Helpful employees
    Helpful employees
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Rude customer service rep
    Rude customer service rep
    by
    • Verified Purchase
    This store has everything you need for your DIY projects plus other needs to keep your home livable.
    This store has everything you need for your DIY projects plus other needs to keep your home livable.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Showing 1-30 of 546 reviews

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