#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(708)531-5427
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
700 Broadview Village Sq
Broadview, IL 60155
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Customer Store Reviews

  • 4.6 out of 884 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (884)
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Showing 1-30 of 884 reviews
If you need help head to lumber and ask for Dante
One of a kind employee who will go above and beyond to help you. Modest, sincere, humble, and passionate for his job. Go see Dante for your project needs.
by
    • Recommended
    Love my new refrigerator and Athena was a great help in customer service when deciding to purchase.
    So far great purchase.
    by
      • Recommended
      Customer service
      It grinds my gears all these employees not greeting customers at all they are just getting a free pay check
      by
        • Recommended
        Very organized
        Store is always clean and organized. Garden employees are super helpful.
        by
          • Recommended
          Retired health care manager
          I had no problems just had to walk to service desk for assistance. But the guy came right away and helped me lift my merchandise. So I was happy.
          by
            • Recommended
            Athina...friendly, efficient and knowledgeable!
            Athina knows her appliances and Broadview Home Depot is the Best.
            by
              • Recommended
              Great Service
              I am very excited in regards to my recent purchases. Stove, microwave, washer, dryer and household filter system. Ask for Athina
              by
                • Recommended
                Awesome customer service
                Griffin and Diego were super courteous and helpful. I came in to get 12 bags of dirt but had a needy two year old attached to my hip today. Diego and Griffin helped me load the bags, load them in to my car as well. There was a third young gentleman there as we that helped laid in to my car but I didn’t catch his name. Great customer service and helped so much when I needed it.
                by
                  • Recommended
                  Great customer service!
                  We purchased our first washer and dryer and Athina Solomos was great all around! She helped us DID NOT PRESSURE US! And we left extremely happy! Can’t wait for our appliances to arrive!
                  by
                    • Recommended
                    Excellent Service
                    We just purchased a washer and dryer and it was the best experience in regards to a big purchase that we have had in a long time.
                    by
                      • Recommended
                      Great all around
                      Went to several Home Depots and hands down this one is the best! Knowledgeable and friendly employees like our salesperson Athina.
                      by
                        • Recommended
                        Great people to deal with and helpful
                        I ordered kitchen cabinets and now waiting for delivery, go with Christina, helpful.
                        by
                          • Recommended
                          My go to place
                          I particularly love the store, the staff here are sweet and I always get what I need
                          by
                            Excellent customer service
                            Got to the store before I went to work at 5;50 am. Know that the store opens at 6, so I was prepared to wait. The store was already open. I was in and out in literally 10 minutes. Yvonne, checked me out in a very fast, efficient manner. This is the best, cleanest, well run Home Depot, in the 3 that I go to.
                            by
                              • Recommended
                              Great Service ! ! !
                              Everyone was so congenial and courteous when I entered the store. Even before I got there, over the phone, I received great customer service from one of their top notch sales associates. Please keep up the good work of providing excellent attention to customers in need.
                              by
                                • Recommended
                                Helpful employee
                                Worker named Johnny was beyond helpful and patience in placing an online order for me since the Milwaukee jacket I wanted wasn't able in store.
                                by
                                  • Recommended
                                  Abundant choices and full categories
                                  As we searched our shopping list we were amazed that there was an abundance of product in many sizes and styles and found exactly what we wanted. At a different store we often shop there was little or no selection- so we tried HD-Broadview and WHAT A SURPRISE! They had it all!
                                  by
                                    • Recommended
                                    Great Customer service!
                                    We had the pleasure of working with an employee named Athina today while shopping for a new washer and dryer. The amount of knowledge she had to offer about all of the brands on the floor really helped us decide on a set that fit our needs. Athina was patient and answered all of our questions. Definitely recommend her if you’re looking for any new appliances!
                                    by
                                      • Recommended
                                      Salinas best customer service rep in world
                                      Salinas made my day she helped me out way more then she had to she’s my favorite
                                      by
                                        • Recommended
                                        Exceptional customer service
                                        Jose Lopez is always a great help. He is knowledgeable, friendly, and kind. He is an expert in explaining and educating you on one’s desired purchase. He takes his time and I leave with a wealth of information to make an accurate purchase. If I need extra assistance, I try to time my visits when I am certain that Jose is on duty.
                                        by
                                          • Recommended
                                          Great experience every time.
                                          Love this store employees are always helpful.
                                          by
                                            • Recommended
                                            VERY disappointed with customer service received
                                            Long time customer to this location, shop here 4 out of 7 days a week. We recently decided to purchase an appliance package with them. We had the package delivered on Saturday late afternoon and by Monday afternoon the fridge stopped working. I also purchased an extended service plan for 3 years. I have had very limited customer support. I have been sent to multiple different departments, with no resolution. I am currently on my 3rd phone call of the day and have been on hold for 1 hour! Do NOT purchase appliances from Home Depot.
                                            by
                                              Great Experience
                                              I was able to place my order for a refrigerator, and have a delivery date in less than 30 minutes; did not have to wait long for help either
                                              by
                                                • Recommended
                                                Great experience
                                                Wonderful experience, very knowledgeable employees especially Althina!
                                                by
                                                  • Recommended
                                                  Great experience
                                                  Athina was very helpful in helping us to get what we needed in order to have a successful trip. She was resourceful and I look forward to working with her again in the very near future.
                                                  by
                                                    • Recommended
                                                    Great location miserabl customer service
                                                    Picked up a pack of owens corning fanfold insulation a went to check out. There were 30 packs on the shelf with the correct label and sku on the shelf. At checkout the first checkout person could not find the product and asked another customer service person to check the sku at the the shelf. 3 minutes later he came back and asked if we found the sku. We asked to get some one else to help out and after a brief attempt simply told us to get in line at customer service to checkout. Buy this time I had already showed both people the description of the insulation on the HD app but the app said it was unavailable. Terrible experience
                                                    by
                                                      Knowledgeable and Helpful!
                                                      Big shout out to Nancy (CXM) at the Broadview Store. I had an issue, and Nancy went out of her way to solve it. She guided me through everything I needed to know and then made sure I was taken care of. I am so very grateful for all her help. The Broadview, IL, location is my preferred Home Depot because of Nancy.
                                                      by
                                                        • Recommended
                                                        I love this location im very satisfied with each and every single time i visit
                                                        I received excellent customer service there flooring department is absolutely fantastic the best!!!
                                                        by
                                                          • Recommended
                                                          Great garden deals, good timing.
                                                          We shopped here for some plants we needed for a friend's birthday. The plants we saw earlier were gone and yet we found some great deals. I needed to pick up some wire fencing for lawn protection from nighttime animals, digging up lawn for grubs.
                                                          by
                                                            • Recommended
                                                            Bad customer service
                                                            The African American cashiers at the self checkout are extremely rude and have condescending bad attitudes. The way they made me feel as a customer I will never return back.
                                                            by
                                                              Showing 1-30 of 884 reviews

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