Reviews for Broadview #1901

I bought 102 pieces of drywall and a worker by the name of Johnson helped me load it in my truck by hand. I can not complain the customer service was excellent. The drywall was heavy and Johnson never once complained. He got straight to work. He was very helpful.

All of the workers we encountered were delightful and happy to help us purchase a leaf blower+trimmer and an outdoor dining set! Victor, in particular, went above and beyond to help us!

Go to a different location if possible. These employees don't help.

I've been buying from the Broadview Home Depot since it was set up. I don't have any photos or videos, but I have purchased things for my house, my car, my lawn, cleaning soaps, Rabbit repellants, bug killing etc. Never had any trouble.

I had inadvertently ordered the wrong garden pavers and therefore risked missing a whole weekend of DIY landscaping. A team of employees led by Salina took a ton of extra effort (pun intended!) to help me correct and expedite my order so I'd have my supplies in time to compete the project on time. That kind of personal service will keep me coming back to my favorite garden supply destination!

Why oh why did they get rid of all normal check out lanes? It's a complete cluster now. There are no more lanes, people just go where ever they please. Maybe the kiosk is working, maybe you just cut in front someone else, maybe not- who knows? There aren't any marks lanes. Where do you stand while waiting for a register to open up? Whomever thought this was a good idea- needs to be fired.

Another trip to this home depot and once again they were sold out of what we were looking for. This time it was drywall tape. Never would have guessed there'd be a run on drywall tape.

very satisfied of the quality of the product

I am not in the trades so am a bit helpless in these big stores. I had no trouble finding someone to help me track down what I needed. So nice, too!

New home owners and purchased my doors, fence and windows also my new washer.

cashier Patrice TOTALLY RUDE, i tore off the UPC on my dry wall and handed it to her and she looked at me like I was a freak, I set it on the counter, walked around the cart looking for the UPC, I said I have 4 pieces and another was discounted as it cracked as the stock person helped me load my cart and he marked it to half price, Patrice did nor believe that walking into the pro area asking who the guy was. If I did not need the drywall i woud have left!!

I always shop at the Broadview Home Depot when I need home improvement items or gardening supplies. The employees are very helpful and friendly. Usually the prices are good too!

I had way to much wood to haul in a tiny vehicle and an employee named Giovanni too extra time and patience to help me secure it. Really helpful attitude!

You can always find multiple employees at any given time in this store using their cell phones for personal use while trying to give you their undivided attention & help you in the store, it’s not possible to do both at the same time!

I really want to thank Nancy at 1901 she was very patient and helpful with my confusing return.

Looking for a Flush tank handle for my toilet--had a nice supply in different styles and price ranges

I go to this store a lot and feel the employees here are very helpful and available for customers. I went into this store to look for an appliance and felt there was a large selection to choose from as well as finding the item for the amt of money I wanted to spend. I didn't feel the need to go anywhere else. The employee who helped me was very helpful and let me take my time to find what I wanted.

This is an awesome store from the cashiers, to the store manager; professional, knowledgeable and patient.

I met a young man by the name of VYCE at the end of his shift. I came in needing 10 keys which took about 20 minutes to complete them all and he was extremely patient and didn’t complain about having to stay over. I have been other places where I felt rushed or like the staff didn’t want to be there. I really appreciate this young man for being so kind and patient in a environment where everyone is always in a hurry. I definitely will be back to this location.

Love the the variety of products

Gabriel did not have a key to get the wire off the shelves

I just purchased a Frigidaire refrigerator which will be delivered September 21, 2022. It is exactly what I want.

Dionna and her team have the best customer service we have ever received at a Home Depot. As a general contractor we are at Depots daily. She and her team went above and beyond!

She was very helpful and it was great

Home Depot has a wide selection of kitchen appliances from which to choose.

My last trip here was very frustrating. The kids they hire have little to no knowledge of the products they are selling and don't know much about home repair projects. I wasted a lot of time waiting for help, waiting for employees to find an employee who could help, being told HD no longer carried a product that I later found, and being sent to the wrong aisle. If you shop here and have a question, make sure you find someone who does more than restock shelves.

Jennifer needs recognition on how she handled being by herself while working the customer service line. Even when other customers don’t have the patience, Jennifer definitely did and it shouldn’t go unnoticed.

Johnathan was the best! I highly recommend him.

Adarie Had Gave an great impression today at home depot she is the reason i will be shopping there again , she was very friendly And She was optimistic she's deserves a raise !!! go adarie she was a great cashier