#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(702)839-6400
Tool & Truck Rental(702)839-6410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
7881 W Tropical Pkwy
Las Vegas, NV 89149
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Customer Store Reviews

  • 4.6 out of 533 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (533)
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Showing 1-30 of 533 reviews
Great customer service
Took the time to help and did not rush us out the store.
by
    • Recommended
    Excellent service
    Excellent service, all have what I am looking for
    by
      Rental fee not returned
      Rented a wet saw for one day. Took back clean and before it was even due back. I got no refund whatsoever of the $25 deposit! So it was very expensive for the rental due to the cost of rental PLUS deposit.
      by
        Great Service!
        Thank you Rachael for outstanding service assisting with my list by directing me quickly to all aisles I needed.
        by
          • Recommended
          Garage Door Knowledge/Product Availability
          I did my research on garage door openers prior to arriving to the store. This was my first experience of purchasing a door opener. I spoke with 3 different door installers and read online reviews from the installing experts. The HomeDpot employee was able to answer all the same questions and responses were the same as the online reviews and installing experts. I was talking with an expert!
          by
            • Recommended
            Store was clean and staff was extremely helpful and knowledgeable.
            Store was clean and staff was extremely helpful and knowledgeable.
            by
            • Verified Purchase
            • Recommended
            Always a pleasant shopping experience at this location. Very polite and professional staff who ar...
            Always a pleasant shopping experience at this location. Very polite and professional staff who are always very helpful. Every visit to this store is enjoyable and fun.
            by
            • Verified Purchase
            • Recommended
            The employees in the Carpeting Dept. we very knowledgeable and sincere about assisting us to revi...
            The employees in the Carpeting Dept. we very knowledgeable and sincere about assisting us to review all our options before making our final purchase. The area was organized so we could move about easily.
            by
            • Verified Purchase
            • Recommended
            Pro Desk Excelllent!!!!
            Pro Desk Excelllent!!!!
            by
            • Verified Purchase
            • Recommended
            THANKS TINA YOU DID GREAT !!!
            THANKS TINA YOU DID GREAT !!!
            by
            • Verified Purchase
            • Recommended
            I have been to this store 3 or 4 times and every time I walk out frustrated. Staff is not helpfu...
            I have been to this store 3 or 4 times and every time I walk out frustrated. Staff is not helpful, do not go out of their way to help and just don't care. Took two weeks, management involvement and two trips to measure three doors and prepare for ordering and installation. Finally got a man who is there part time only. His name is Rich and he WILL do whatever it takes to help out. I would never go back to this store unless absolutely necessary.
            by
            • Verified Purchase
            There are several good sales associates who want to help you as a customer. Like anywhere else so...
            There are several good sales associates who want to help you as a customer. Like anywhere else some associates are impatient but when you find them they are excellent. I leave there feeling I got what I wanted to accomplish. There are so many products and sometimes you can get lost in the store. It is nice to find friendly associates with a smile. I liked our store as they have several who go out of their way to help.
            by
            • Verified Purchase
            • Recommended
            Store is always well stocked, employees are extra friendly and always seem to find what I need!
            Store is always well stocked, employees are extra friendly and always seem to find what I need!
            by
            • Verified Purchase
            • Recommended
            This particular store were very convenient and excellent customer and veteran friendly.
            This particular store were very convenient and excellent customer and veteran friendly.
            by
            • Verified Purchase
            • Recommended
            The store was clean and the store associate, Nicole was helpful and friendly!
            The store was clean and the store associate, Nicole was helpful and friendly!
            by
            • Verified Purchase
            • Recommended
            Very seldom have I ever left this store without the item(s) i was looking for.
            Very seldom have I ever left this store without the item(s) i was looking for.
            by
            • Verified Purchase
            • Recommended
            Your delivery fees are a joke.
            Your delivery fees are a joke.
            by
            • Verified Purchase
            Garden Center customer service is the worst in town. Don’t expect help when asking.
            Garden Center customer service is the worst in town. Don’t expect help when asking.
            by
            • Verified Purchase
            My husband and I go to this store all the time. Today we specifically went to appliances. We were...
            My husband and I go to this store all the time. Today we specifically went to appliances. We were both happy with the result and assistance. I marked Good because finding assistance in other parts of the store isn't well staffed.
            by
            • Verified Purchase
            • Recommended
            The Sales Associates and especially the Staff working at the Pro Desk, are very helpful and nice....
            The Sales Associates and especially the Staff working at the Pro Desk, are very helpful and nice. They help me find the materials we need and set up deliveries when necessary. They allow me to sit down and discuss the options to find solutions to my material needs.
            by
            • Verified Purchase
            • Recommended
            The Associates at the Pro Desk were amazing and friendly, and very helpful!
            The Associates at the Pro Desk were amazing and friendly, and very helpful!
            by
            • Verified Purchase
            • Recommended
            Only one person in a dept. can do anything. If they are gone on lunch, you either wait or leave. ...
            Only one person in a dept. can do anything. If they are gone on lunch, you either wait or leave. Customers are walking around without mask on and even after telling a associate, they do nothing.
            by
            • Verified Purchase
            1 found this review helpful
            rude employees for the most part and you can tell they are miserable and definitely do not want t...
            rude employees for the most part and you can tell they are miserable and definitely do not want to be there.
            by
            • Verified Purchase
            Great store I will continue to shop there.
            Great store I will continue to shop there.
            by
            • Verified Purchase
            • Recommended
            Fantastic employees.... just remember... all day long people are chasing them down asking questions
            Fantastic employees.... just remember... all day long people are chasing them down asking questions
            by
            • Verified Purchase
            • Recommended
            Gardening cashiers always friendly
            Gardening cashiers always friendly
            by
            • Verified Purchase
            • Recommended
            From start to finish I was greeted and helped. I can’t say how much people are appreciating that ...
            From start to finish I was greeted and helped. I can’t say how much people are appreciating that now a days, so thank you guys.
            by
            • Verified Purchase
            • Recommended
            Majority of the staff are friendly and helpful
            Majority of the staff are friendly and helpful
            by
            • Verified Purchase
            • Recommended
            The customer service we received was exceptional. Hector at the Pro Desk went above and beyond to...
            The customer service we received was exceptional. Hector at the Pro Desk went above and beyond to help us with a large order. He was such a nice guy. If I could give him more then 5 stars I would!!! THANK YOU HECTOR!!!
            by
            • Verified Purchase
            • Recommended
            I went to home depot possibly to look for some tools for a new project. I did not have the knowle...
            I went to home depot possibly to look for some tools for a new project. I did not have the knowledge about the tools just that I needed certain ones. I found a customer service representative name Sophia who addressed all my questions and concerns, and we found a display model that fell within my budget. Sophia was patient and did not rush me, in the end I felt that my money was well spent.
            by
            • Verified Purchase
            • Recommended
            Showing 1-30 of 533 reviews

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