#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(210)706-1402
Tool & Truck Rental(210)706-1408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5638 W Loop 1604 North
San Antonio, TX 78251
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Customer Store Reviews

  • 4.6 out of 639 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (639)
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Showing 1-30 of 639 reviews
Awesome Customer Service
I always have a positive experience at this Home Depot store #6818.
by
    • Recommended
    Great store and service
    I needed a compressor and the staff helped me get one that was located on the upper stock shelves.
    by
      Satisfied customer!
      I use three different Home Depot stores in San Antonio Area, I like this one by far. Always a much more satisfying experience.
      by
        • Recommended
        Great Store
        I come to this store because it is clean snd well.supplied.
        by
          • Recommended
          Great store.
          I always find what I’m looking for.
          by
            • Recommended
            Culebra store rocks
            Staff are always ready to help, greet you with a smile and are very well informed about the products and tools they sell.
            by
              • Recommended
              Manager Rocks!
              Miss Foster did an outstanding job helping me get my pro account set up! She was very professional, friendly and very knowledgeable.
              by
                • Recommended
                On my own
                I always have to go to a cashier for assistance in all departments except for paint dept. Home Depot is always my 1st choice but I know I will be on my own
                by
                  • Recommended
                  Expert help
                  Be sure to find Roland in the lumber department. He was #1 in customer service!
                  by
                    Always great!
                    Every visit to this store is a great experience. Staff is friendly and courteous, always willing to help when needed. Store is nice and neat, and well stocked. Always great!
                    by
                      • Recommended
                      This store has it all!
                      I started backyard improvements. This store had everything I needed. One stop shopping... I LOVE that!
                      by
                        • Recommended
                        Very informed
                        I was purchasing some bricks and was telling the cashier Cory about my brick pathway that I was going to start and he gave me very important information about the project that i did not know of.
                        by
                          • Recommended
                          Great place
                          I love this Home Depot. I always feel like they are looking out for me even though I know it’s there job.
                          by
                            • Recommended
                            Great customer service
                            As a contractor and as a homeowner I personally feel I have been attended with impecable customer service.
                            by
                              • Recommended
                              Can always find what I need
                              Store I’d convenient to where I reside
                              by
                                • Recommended
                                appliance purchase
                                Bought a washer. Very pleased to find several makes and models to choose from. Price ranges, features were abundant. disappointed that military discount is not available on appliances. But we are very happy to select exactly what we needed, especially the warranties for the purchased item.
                                by
                                  • Recommended
                                  Horrible!
                                  Waited 30 minutes for someone to help us with a bathtub and surround. No one ever came. Had to find a cart and load it ourselves. There were three employees standing at the front by the checkouts who were rude and unprofessional. While we were standing in line for the self checkout (because no one at this Home Depot seems to want to work) saw many employees walking around avoiding interaction with customers.
                                  by
                                    Amazing store to shop at
                                    Very clean store was easy to find material and employees were very friendly
                                    by
                                      • Recommended
                                      Customer Service
                                      All the reps I came in contact with were highly knowledgeable, professional and very helpful.
                                      by
                                        • Recommended
                                        chennel was awesome
                                        she had great customer service. She was the epitome of what customer service should be
                                        by
                                          Ask before you buy
                                          Purchased riding lawnmower. Was only offered the display item outside that was in the rain twice, dirty, minor scratches, water-stained seat, would not let me have the one in the store. Paid $2,100.00 and that was the only option they gave me or cancel the item.
                                          by
                                            exceptional service… Always!
                                            always exceptional service at this location! Clean, friendly, professional!
                                            by
                                              • Recommended
                                              I founded what I was looking for very easily.
                                              When I arrived into the store I asked to one of the employees where I could find a ceiling fan. The employee was willing to help and he directed me to the right place. It was very easy to find my ceiling fan because everything is organized in the store.
                                              by
                                                • Recommended
                                                Great customer service
                                                I know that is their job to have a good customer service, but this guys always go beyond…. Excellent everybody
                                                by
                                                  • Recommended
                                                  Great products availability and handicap electric carts.
                                                  I contracted to have tile installed in my master bath and the Home Depot had all contractors organized to do the job without any Hassel whatsoever.
                                                  by
                                                    • Recommended
                                                    Nice friendly staff
                                                    This place is great it’s just too small
                                                    by
                                                      • Recommended
                                                      clean store
                                                      I only go by theis store every once in a while, but when I do , its always clean and organized , better than some of the other stores, someone always cleaning the floors and fixing the shelfs.
                                                      by
                                                        • Recommended
                                                        Grate store
                                                        This store rocks Maria is amazing she left me speechless e we it’s her help look for her she rocks
                                                        by
                                                          • Recommended
                                                          Very reasonable prices. Nice clean store. Had most of the items we needed.
                                                          Shoutout to Randy in plumbing department. Helped us with our water heater needs and got us what we needed. Loaded our all our items and took them to service department while we finished our shopping. We are handicap and needed assistance.
                                                          by
                                                            • Recommended
                                                            Customer Service and Product Selection 10 stars
                                                            Great selection of products, reasonable pricing, and safe parking space. Right off the highway and in a great location.
                                                            by
                                                              Showing 1-30 of 639 reviews

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