#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(305)278-7884
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
13501 S Dixie Hwy
Pinecrest, FL 33156
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Customer Store Reviews

  • 4.7 out of 748 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (748)
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Showing 1-30 of 748 reviews
I was truly impressed by the HD manager (Hugo) who helped me to buy, take apart and pack the 12 f...
I was truly impressed by the HD manager (Hugo) who helped me to buy, take apart and pack the 12 foot skeleton display in my car 30 minutes before closing. It was the last one in the store and my Halloween party is going to rock this year!! Thanks for extreme customer service, which made me an extremely happy halloween shopper at the Big HD.
by
  • Verified Purchase
The store associate thought I was stealing a bottle of hand sanitizer that costs $5.88, from the ...
The store associate thought I was stealing a bottle of hand sanitizer that costs $5.88, from the self-checkout. Then she inspected my receipt to make sure I paid for it.
by
  • Verified Purchase
Great store with friendly and helpful associates.
Great store with friendly and helpful associates.
by
  • Verified Purchase
  • Recommended
The store was clean and organized. Cashier Marina was friendly and helpful in notifying a lot att...
The store was clean and organized. Cashier Marina was friendly and helpful in notifying a lot attendant Alfredo. Alfredo was friendly and assisted us to our vehicle helping us load the heavy item. Thank you
by
  • Verified Purchase
  • Recommended
Excellent service in all regards. Ken Holden, sales rep, provided knowledgeable courteous and fr...
Excellent service in all regards. Ken Holden, sales rep, provided knowledgeable courteous and friendly service.
by
  • Verified Purchase
  • Recommended
Worst service! To long to explain everything what they had done wrong but starting with managemen...
Worst service! To long to explain everything what they had done wrong but starting with management have no idea how to use their system, treat customers etc. And i can go on but ive spent to much of my time already at this place.
by
  • Verified Purchase
Everyone should be TRAINED in customer service from Mr Teneal Dent. Fantastic. Listened to what w...
Everyone should be TRAINED in customer service from Mr Teneal Dent. Fantastic. Listened to what we needed & should he cared. Resolved rather quickly what are choices were.
by
  • Verified Purchase
  • Recommended
Everyone was pleasant and helpful.
Everyone was pleasant and helpful.
by
  • Verified Purchase
  • Recommended
The woman at Customer Service was very nice, and SHIRLEY, an employee, was EXTREMELY helpful, so ...
The woman at Customer Service was very nice, and SHIRLEY, an employee, was EXTREMELY helpful, so look for Shirley when you need help!
by
  • Verified Purchase
  • Recommended
Amazing service! Well organized and clean store!
Amazing service! Well organized and clean store!
by
  • Verified Purchase
  • Recommended
Way better service than Cutler bay!!! Going here for now on!!!!
Way better service than Cutler bay!!! Going here for now on!!!!
by
  • Verified Purchase
  • Recommended
GREAT PLACE TO SHOP - FRIENDLY EMPLOYEES AND GREAT LOCATION
GREAT PLACE TO SHOP - FRIENDLY EMPLOYEES AND GREAT LOCATION
by
  • Verified Purchase
  • Recommended
Hugo and Tessie took extra time to double check i had the right tool i needed. The original tool ...
Hugo and Tessie took extra time to double check i had the right tool i needed. The original tool i chose was incorrect. Very patient and friendly
by
  • Verified Purchase
  • Recommended
You have this one LADY at your self check out lane I’ve been shopping at this store for years she...
You have this one LADY at your self check out lane I’ve been shopping at this store for years she’s seem to have problems with people in the lane that’s waiting to pay or checkout she’s always loud and VERY NASTY AND RUDE...I ask about Lysol at the front counter a couple of days ago a young lady from the service counter told me it was on the shelf I grab a couple of sprays went over to self checkout to pay than she come and say really loudly you only can get one or two sprays at this time I told her the lady over at the frontier counter I ask and she said it was okay their was no sign at the time I was grabbing them than she started to screaming across from self check to the service counter at the young lady’s that were their than later one I see the young lady that was helping me speaking to a manager I than told my husband she might be reporting that lady after that I walked back into the store spoke with the young lady got her name TIFF and than got the lady name who was screaming across the building SHIRLEY she was very disrespectful non Apologetic towards her Colleagues and in front of customers is always the worst not a sorry just talking very loud and unprofessional conduct sorry didn’t have a chance to write when it happen I asking care of my parents already a lot on me at this time...thanks
by
    • Recommended
    the store was clean
    the store was clean
    by
    • Verified Purchase
    • Recommended
    Store is organized and safe easy to find items. Friendly people they help you with patient and ve...
    Store is organized and safe easy to find items. Friendly people they help you with patient and very polite.
    by
    • Verified Purchase
    • Recommended
    Anti-theift person harassed me because he was overly eager to bust a shoplifter.
    Anti-theift person harassed me because he was overly eager to bust a shoplifter.
    by
    • Verified Purchase
    Normally well stocked store. Clean with helpful staff and adequate parking.
    Normally well stocked store. Clean with helpful staff and adequate parking.
    by
    • Verified Purchase
    • Recommended
    If you can visit another Home Depot I recommend you do. The staff was unhelpful and checking out ...
    If you can visit another Home Depot I recommend you do. The staff was unhelpful and checking out was less than pleasant.
    by
    • Verified Purchase
    Hi Home Depot #6306, I've been to your store many many times, and I would like to say that throu...
    Hi Home Depot #6306, I've been to your store many many times, and I would like to say that throughout my experience at your store, has always been positive and all employees have been extremely helpful and carried a positive & happy attitude. Everyone has been very nice and welcoming. Thank you for always being so nice, specially in these times.
    by
    • Verified Purchase
    • Recommended
    This is great neighborhood store with friendly knowledgeable staff. Also has a great electrical a...
    This is great neighborhood store with friendly knowledgeable staff. Also has a great electrical area with lots of variety.
    by
    • Verified Purchase
    • Recommended
    My shopping experience always been GREAT
    My shopping experience always been GREAT
    by
    • Verified Purchase
    • Recommended
    THE EMPLOYEES WERE FRIENDLY ON MY LAST THREE VISITS. ITEMS WERE EASY TO FIND
    THE EMPLOYEES WERE FRIENDLY ON MY LAST THREE VISITS. ITEMS WERE EASY TO FIND
    by
    • Verified Purchase
    • Recommended
    Cashier Loreana was very helpful and kind .
    Cashier Loreana was very helpful and kind .
    by
    • Verified Purchase
    • Recommended
    GREAT EXPERIENCE
    GREAT EXPERIENCE
    by
    • Verified Purchase
    • Recommended
    Good service
    Good service
    by
    • Verified Purchase
    • Recommended
    Very good help
    Very good help
    by
    • Verified Purchase
    • Recommended
    The staff was very helpful and store was also very clean.
    The staff was very helpful and store was also very clean.
    by
    • Verified Purchase
    • Recommended
    Exceptionally friendly staff who are very knowledgeable.
    Exceptionally friendly staff who are very knowledgeable.
    by
    • Verified Purchase
    • Recommended
    Very positive friendly and helpful employees and managers. I always find solutions and advice to ...
    Very positive friendly and helpful employees and managers. I always find solutions and advice to a wide variety of tasks/jobs from emergency plumbing/landscaping/Remodeling/even my many Marine mechanics and custom fabrications. With helpful employees in all departments and cashiers like Brianna,Adrianna,Jole,Tessie and Tony A manager that seems to always be there
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 748 reviews

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