Reviews for East Savannah #170

They asked about my project and took me to the item I needed. Quick checkout too.

Upon cashing out at my most recent visit, Angela greeted me and commented on a plant I was purchasing for my new home. She was friendly, engaging and full of information. She’s exactly what I want to experience during my many Home Depot runs, a bright spot in the day. Thank you for making me smile and telling me about the survey, will come in very handy with my new place (fingers crossed).

Leatrise helped us find a handle for a desk and gave us great discounts!

This store always seem to have what I need. I purchased haredwood flooring and we love it.

Bought a refrigerator and had issues getting it done. Carol was so helpful that the experience turned out great.

Jazmin Hunter and Mr. Habersham were very very helpful, and positive people to work with and they made my experience very easy and quick!

Teshia was absolutely amazing as a cashier. she went above and beyond to help me check out. She made me want to return to home depot again because of her kind and friendly customer service.

If you go to this HD, go to Customer Svc and ask for Malik. He was great! Helping us with a smile, he looked up product, helped us find it, answered our questions about the item, and then checked us out quickly. He is the best and an asset to the HD team.

I purchased floor cleaning supplies at reasonable prices.

Because the young man Malik helped me. He loaded 10 bags of mulch. Then after I checked out he was able to take the push cart to my vehicle & load all by himself. All this after helping another customer. I am happy he saw me after check out right on time just when I started to push the cart. He even maneuver through the traffic which was Unwilling To stop for me. He was kind & considerate. He is definitely a hard worker. When I drove up upon even arriving I saw him an even greater load for another customer. He was assisting by tending to the entire process. Good help is Hard to find. I love to see such enthusiasm and care for your job and to the customer.

Had a great experience shopping at the Home Depot on Victory will definitely be going back.

I always come to this location. They always have everything I’m looking for and when I have no clue where to find it, the associates are always willing to help. Janice working the outdoor garden checkout on 3/18/24 was extremely helpful and friendly.

Traffic is always a problem at this store. I’ve opted numerous times not to go there because of it.

This site is consistently consistent. As for material ... they always have it. As for deep customer service ... thats gone in America. But after all, we come to get the materials.

As the Vice President of The Mike Hostilo Law Firm, managing multiple branches and being deeply involved in customer service excellence, I have seldom encountered a retail experience that rivals the service provided by Ms. Neicy at the Home Depot on Victory Drive. Ms. Neicy’s consistent performance is nothing short of stellar. Her extensive knowledge of products, systems, and procedures at Home Depot is impressive. However, it’s her innate ability to manage and resolve customer issues with such proficiency that truly sets her apart. Whether it’s handling challenging situations with ease or ensuring that every customer leaves satisfied, Ms. Neicy goes above and beyond the call of duty every single time. Having completed the official store surveys, I felt they didn’t quite capture the full extent of my appreciation. Through this review, I wish to emphasize the value of Ms. Neicy’s role not just as a staff member but as a cornerstone of the shopping experience at this Home Depot location.

Chelsea is very helpful. I love checking out with her. She always has such a positive attitude.

Several times bought every HR or every HR

I basically live here and am buying stuff all the time! I love coming here and shopping and buying stuff!!

great shopping experience

This store had everything I needed. I needed a quantity of 8 lock sets alike and they had them. Renn keyed all 8 alike, he was most helpful and friendly. He immediately stopped what he was doing to help me.

I utilize this Home Depot quite frequently, With my job being contracting and needing supplies I’m always needing some little part that was forgot somewhere. With this store in particular they are sometimes out of popular items, to be fair it is a very busy store due to Location. The only other small thing would be the lack of attention to the restrooms, there always stocked with essentials like toilet paper and hand soap. But cleaning is lacking. Besides those very small thing's! I do have a decent shopping experience nearly every time ! And they definitely make it easy to find the deals .

Staff Customer Service was excellent! Throughout the whole shopping experience. Treated with dignity and respect from the time I walked in and waited on with such courtesy through check out. I will be shopping at this Home Depot over any other store in my area. Travel the extra miles for the shopping experience.

When the staff is welcoming, friendly and willing to help, makes me want to shop here again and again even though it is a far drive for me. This home depot was excellent!

If you have a bad experience please go back and allow them to fix it. They don’t want to lose you as a customer as you don’t want to drive clear across the country to go to a different store.

I've always had great help and patience with employees understanding what I need because at times I lack explaining the technical expertise of what I'm looking for.

This store is near Victory Drive. Traffic and parking are always an issue. I wish the store would relocate to a better location.

Every employee, especially in the lumber section, and checkout area we have dealt with in the last several months has been nothing but amazing! Everyone is always eager to help and checkout is like a breath of fresh air with all the friendly personalities! The best part is seeing the smiles on the employees' faces from the moment you enter the store until you leave. It's rare to see that at any business these days. Thank you for showing kindness to the rest of the world. It doesn't go unnoticed and is very appreciated.

Lanes in store were labeled, needs were easy to find.

While shopping for a battery powered tool i asked for help and the young lady who assisted me was extremely helpful and knowledgeable. The exact product that I wanted wasn,t in stock so she provided me the opportunity to purchase the next level up at the same price. Excellent service, excellent problem solving.

Appliance specialist, Carol Wilson was most helpful today. I first called the store b/c I was confused about some web information. My refrigerator broke down and I needed to buy a new one. She was so attentive to my situation. She listened to my concerns, asked me specifics about what I was looking for. She checked the inventory, called me back with info about different models. When I got to the store she was warm and friendly and very knowledgeable. She was patient with my many many questions and helped me through every stage of the purchase. I would absolutely refer her! It the type of customer service that I received today that will keep me coming to Home Depot FIRST over it's competitors in our community.