#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(912)351-2103
Tool & Truck Rental(912)351-2109
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1901 E Victory Drive
Savannah, GA 31404
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Customer Store Reviews

  • 4.8 out of 955 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (955)
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Showing 1-30 of 955 reviews
Ms. Carol! Best Customer Service...EVER
From the moment I walked in to the moment I walked out Ms. Carol went above and beyond for me. I Cannot say enough!
by
    go to
    this store is our GO TO place light bulbs,filters,mulch ...you name it...youve got it
    by
      • Recommended
      Great customer service!
      Some of the nicest and knowledgeable people there.
      by
        • Recommended
        Always helpful
        The folks that work at the Home Depot on Abercorn are always so extremely helpful.
        by
          • Recommended
          No Customer Service
          I paid for pine straw & had to get a refund because they could not manage to produce anyone to pull it from the trailer for me. PATHETIC!!!
          by
            GREAT STORE
            FIND THINGS HERE THAT I CAN'T FIND AT OTHER HOME IMPROVEMENT STORES
            by
              • Recommended
              Busy Yet Great Experience
              Me, my husband and my mom went shopping for a real Christmas tree. When we went in to pay and get other items it was very busy and crowded yet it was a welcoming pleasure to look around talk to other shoppers, see the Christmas decorations and get the red carpet experience from Kayla the employee we will definitely come back.
              by
                • Recommended
                Great Store & Staff
                We shop here frequently and we have never ran into an issue with merchandise or with staff.
                by
                  • Recommended
                  Please go to this store if you hate yourself
                  This store is a great place to go if you want to cultivate an anger problem. If you werent annoyed and having a bad day, this place will make that happen for you. Items out of stock, items in stock but missing, employees missing, registers broken, everything is dirty, the bathroom looks like gorillas live there and more. If you make the mistake of asking an employee to assist you, get ready to be treated like you kicked their dog and called their mother a degenerate. There are a few polite people who work herr but they are few and far between. Good luck
                  by
                    Open Pipe Plug
                    I bought a 1 1/2" Plastic wing nut test plug for a metal pipe that measured 1 3/4" on the E.D. The plug fit great and was tight and secure when I was done with it. It was easy to install, easy to use and fixed the problem in a matter of minutes. Couldn't be happier.
                    by
                      • Recommended
                      Door guard safety sleeve
                      Bought a Door Guard 4" safety sleeve to repair a broken door. Door measures 1-3/8th" so I bought the corresponding sleeve. After repairing the door, I sanded it a little and the sleeve fit like a glove. Was easy to install and looked good as well.
                      by
                        • Recommended
                        Love the front end managers
                        Love seeing a team work together to get a job done I came with questions and they worked quickly to assist me and give me answers i needed to get my job done
                        by
                          • Recommended
                          Always there when I need them!
                          On this particular Sunday, I was thrilled that the store was open late in the afternoon and had, in stock, just what I needed. Thankful for available stock to suit my needs. Keep up the great work!!
                          by
                            • Recommended
                            Amazing Customer Service
                            Arkeem and Pamela, we're exceptionally kind and professional. They answered my questions with confidence and ensured I had all I needed to complete my project.
                            by
                              • Recommended
                              One bad egg can spoil the batch
                              I normally receive great customer service from this location, but today the cashier at the pro service check out was not being the best representative for the Home Depot. She was rude and short with me and literally every time she had to punch in my nuts and bolts purchase would exclaim how angry and annoyed she was with having to check in every single nut and bolt. And that she have to do it 9 times. Which I’m not a monster I understand that that is a frustratingly tedious process. But after the second time it’s just over kill. But aside from that the selection was great and the associates at the return area were great
                              by
                                • Recommended
                                Great Experience
                                Bought bags of sand and a very helpful staff was there to assist me
                                by
                                  • Recommended
                                  Great Location
                                  Have good product choices, good prices, need to keep Aisles clear of pallets of inventory
                                  by
                                  • Pro
                                  • Recommended
                                  Great customer service
                                  Ebony, Stephanie, and Shakeria always helping out above and beyond. I love their spirit and great customer service.
                                  by
                                    • Recommended
                                    Niece in customer service located a product when others could not
                                    Niecey in customer service owned of the problem of finding specific fence items when others could not. It took a while and patience but it was worth it!
                                    by
                                      • Recommended
                                      Rude associate
                                      Some people act as if they are doing you a favor when you shop in this store!
                                      by
                                        NO Military Discount without an App in your Phone
                                        For years I have been shopping at Home Depot and always used my Military ID for my discount. TODAY I was told by the cashier and Customer Service > NO APP , NO DISCOUNT . This is WRONG especially for those with No Phone or a Flip Phone
                                        by
                                          Great Employees!
                                          Assistance within the store and at check out was both friendly and informational.
                                          by
                                            • Recommended
                                            Excellent customer service
                                            The paint department is top notch. Tiffany always goes above and beyond. I can always count on all the staff in this department
                                            by
                                              • Recommended
                                              Excellent customer service
                                              Great staff and crew at this Home Depot location!!
                                              by
                                                • Recommended
                                                Great service
                                                Donna, the cashier waited on me extremely well!
                                                by
                                                  • Recommended
                                                  Awesome experience!
                                                  Kayla was super polite and friendly. She helped us with warranties and made our checkout a breeze!
                                                  by
                                                    • Recommended
                                                    Nice employees, needs need contractors and management
                                                    I set a floor measure for a specific day. When the guy came to measure he gave a story about how he could not do it because the floors were not bare and there may be problems. Can you imagine having to take your carpet out so they can measure and then install it 3 weeks later? So 10 days later I finally get another person to come measure. This guy gets it all done no problem. I get a call from Home Depot saying that my stuff is ready come talk to the rep in flooring. So I go the next day and the kind lady says that nothing is there... Okay. I come the next day and still nothing. So I ask the lady that is helping me if I can speak to the store manager. She pages them... Pages them again while we are working on a quote for other things I need. still no response... Pages them again... Finally she says. I have heard them talking to each other an aisle over, I'll go point them out... Amazing.
                                                    by
                                                      Poor Security Process
                                                      Check for receipts at the door NOT after hollering at customers in the parking lot.
                                                      by
                                                        Home Depot on Victory
                                                        Great location, hours, and items in stock with good support staff and guidance and good help at self check out.
                                                        by
                                                          • Recommended
                                                          Manager Rewards Thieves
                                                          Doors that were purchased at this store were later stolen from job site. I walked into Home Depot to pick up something else and the doors where there at the returns counter. I informed the store that they were our stolen doors. Thief was given store credit, so they know exactly who did it. Home Depot resold the doors. We now have to purchase more doors. Apparently crime does pay and the manager didn't even bother to address the issue or even apologize as "the crime" didn't happen on store property.
                                                          by
                                                            Showing 1-30 of 955 reviews

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