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Filter Reviews By:Rating, Profile, Gender, Age (490)
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Showing 1-30 of 490 reviews
Jun 13, 2024
Went in looking for a floor mounts air conditioner and found one that I was quite satisfied with
I've purchased a floor mount air conditioner about 4 years ago and gave it to a family member and today I purchased the Toshiba floor Mount and as of right now writing this review I am satisfied
by
Jun 11, 2024
Best Employees hands down
When I shop at the Fridley Home Depot all I have to bring is a list of what I need and there's always an eager employee to help me find my items and load them into my card as well.
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Recommended
Jun 7, 2024
Great customer service
I recently returned a Ryobi 14-inch chainsaw at Home Depot and had the pleasure of being assisted by Don. From the moment I approached the returns counter, Don was incredibly helpful and made the entire process smooth and hassle-free.
Don greeted me with a warm smile and a friendly attitude, immediately putting me at ease. He efficiently processed my return, making sure to explain each step and ensuring I understood the process. What could have been a stressful experience was turned into a straightforward and pleasant one, thanks to Don's professionalism and knowledge.
He took the time to listen to my concerns about the product and even provided helpful advice on alternatives. Don’s expertise and willingness to assist went above and beyond my expectations. It’s clear that he genuinely cares about customer satisfaction.
Overall, Don made my visit to Home Depot a positive experience. His excellent customer service and attention to detail are commendable. If you need assistance at Home Depot, I highly recommend seeking out Don. He truly knows how to take care of customers and make them feel valued.
Thank you, Don, for your exceptional service!
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May 17, 2024
Great customer service
I worked with Don in customer service on a will call order. He was being trained by another employee. They both were very pleasant and professional.
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Recommended
Apr 25, 2024
great flooring employees
bought some vinyl plank and the girl who helped us was very knowledgeable. she had red hair and glasses.
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Recommended
Apr 8, 2024
Excellent customer service!!!
my husband and I had to come in today to set up a measure to get some carpet done in our house, and Haley and flooring was there to help us with the process ! Excellent customer service!
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Recommended
Apr 2, 2024
Great employees!!
I bought some flooring thanks to Haley and her knowledge in the department.
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Recommended
Mar 30, 2024
Finally!~
Salma at the front desk was the most helpful person I have ever encountered there at the Fridley Home Depot. She helped me with three different things and quickly. I really appreciated someone actually listening to me.
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Recommended
Mar 23, 2024
Friendliest staff at any home depot I've ever seen to
Almost every sales associate had a smile on their face. Very positive atmosphere to shop in
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Recommended
Mar 17, 2024
Customer service
They have really stepped up their customer service in the last month total turn around
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Recommended
Mar 15, 2024
Excellent Customer Service
This week I went into the Home Depot Fridley MN store intending to shop for landscaping equipment for my business. I spoke to Cheyanne in Guest Services. I bought the equipment I was looking for and I also set up a Home Depot Pro Xtra account! The folks at the Fridley, MN store are always so helpful and friendly!
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Recommended
Mar 8, 2024
Always friendly staff, and product I need is always here.
I moved into my first home 58 years old. It’s a fixer upper. My son is redoing the entire house. We buy our stuff at Home Depot. The yard hasn’t been cared for, so I’ve purchased everything needed here for the yard, except a lawnmower. My brother gave my son his old one. Thank you to the staff, for always being so helpful.
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Recommended
Feb 27, 2024
I love fridley Home Depot
Many workers to help guide you to the items you need. I had no issues they were very friendly.
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Feb 25, 2024
Outstanding employee
I bought a heavy bbq grill employee helping me ever step of the way even helped me load it into my truck.
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Recommended
Feb 13, 2024
EXCELLENT STAFF, AND ENVIROMENT
Mr. Rob, help all thru my shopping at the store, very well composed, and knowledge
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Recommended
Feb 10, 2024
Contractor & Online Returns
As a licensed contractor and Home Depot Pro, I have lots of choices available to me where to shop. I find the Home Depot location's in FRIDLEY and in GOLDEN VALLEY are both a pleasure to deal with Comes to product exchange returns and purchases. Making returns easy helps me do my job. My overall goal is to please my customers and Home Depot helps me do that.
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Recommended
Feb 3, 2024
Employee recognition
Rob C. Helped me with a issue I had, and was so professional and nice and friendly. He made nice comments, and I was extremely impressed. Thank you Rob C. We need more people like you in this world. You made my day and you Rock!
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Recommended
Jan 7, 2024
Lighting demystified!
Thank you to David N for helping us select lasagna the right bulbs. I often hate going to the hardware store, but you made it a very pleasant, quick, and productive experience.
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Recommended
Dec 5, 2023
Good experience.
A few employees loaded heavy purchases into my van. I was greatful
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Recommended
Nov 25, 2023
Towfiq
Towfiq has great customer service and went over and beyond. He offered Pro Xtra to us and we never had been offered it before. He was very knowledgeable and explained all of the benefits and helped us sign us.
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Recommended
Nov 25, 2023
Gordy Store associate
Gordy is a very kind person. He was genuine and his offerings and sincere with his assistance very pleasant experience this morning. I had a local Home Depot. Thanks for being there.
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Recommended
Nov 5, 2023
Great staff makes shopping with child a breeze!
Managing a small child while shopping can be a challenge. The friendly and generous staff made our trip to Home Depot a breeze! The cashier even bought a sucker for my kid which made the rest of my day a breeze — he was a happy camper!
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Recommended
Oct 10, 2023
Customer service??
The customer service of this store has made me move on from having Home Depot be a partner in my home improvement journey. Not making the customer satisfied is a big no-no in retail and unfortunately this store missed that lesson.
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Sep 17, 2023
Employees didn't know what to do and didn't care
Really bad experience. Took a long time to return items because the employee couldn't help the person in front of me. At self checkout the printer ran out of paper. Employee didn't know how to fix it. He couldn't figure out how to get a receipt printed for me. Eventually another lead cashier or manager showed up, but the duplicate receipt wasn't valid for a refund. Had to follow him over to customer service to get a reprinted "original" receipt printed. What should have been a 5 minute trip took 30 minutes. Never again.
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Sep 3, 2023
Good Customer Service TRENT
I am glad for workers like Trent who takes the time to check on things and answer questions. And when he did not know, he sought out the answer from others. I would hope other people including the MOD that day would follow the same care.
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Recommended
Aug 31, 2023
Great Staff
I bought a cordless drill for my husband and received such kindness and knowledge from the employees. I would shop there every time from now on. Never felt like I was a burden or that they were too busy. Wonderful experience.
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Aug 18, 2023
easy to find what you need
we only go to Home Depot unless they don't have what we need, which is rarely
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Recommended
Jul 25, 2023
Great Service
Jodi the cashier was very helpful !
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Recommended
Jul 6, 2023
Suzette, the Manager is outstanding!
Suzette, the store manager, went out of her way to help me with a purchase in the appliance dept. Kris helped load it into my vehicle. Two great examples of why you should shop here!
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Recommended
Jul 3, 2023
Great Guest Service!
From the moment I walked in m, Roland greeted me and got me set up with my free quote needs until check out when Cecilia was so patient while the computers rebooted and the managers were helping out, it was a great experience. I love when people can be real, human, and honest at their workplace.