#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(763)586-9400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5650 Main St, Ne
Fridley, MN 55432
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Customer Store Reviews

  • 4.7 out of 490 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (490)
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Showing 1-30 of 490 reviews
New Store Manager
The new store manager, Suzette, is a great improvement for the store. The positive changes and atmosphere are clear from the time you walk in the door. Thank you.
by
    • Recommended
    great service!
    i bought a microwave it was super fast service got it in less than an hour
    by
      • Recommended
      Great customer service!!!
      I had a phone sell to complete and my contact was taking a while to confirm. Towfiq made us laugh and even gave us a bottle of water while we waited. That was above and beyond our expectations. Amazing!
      by
        • Recommended
        Very Clean and friendly staff
        The store was clean and the staff was friendly
        by
          • Recommended
          Best staff
          The people here are knowledgable and friendly--eager to help solve problems. We have been impressed with the ease of ordering items and installations have been great!
          by
            • Recommended
            Excellent Sales Staff
            Friendly, accessible, knowledgeable sales staff
            by
              • Recommended
              Appliances costumer service rocks
              We had an excellent experience shopping at HomeDepot.
              by
                • Recommended
                Great Customer Service
                I had to return product I didn't need anymore. The greeter brought me right to the customer service desk and the person there got me helped an don my way very quickly and friendly. Even asking me to bring me to the department to see if i need help with choosing a different product.
                by
                  • Recommended
                  Management needs a class on taking care customers when there is a problem.
                  Management needs a class on taking care customers when there is a problem.
                  by
                  • Verified Purchase
                  Great store and friendly knowledgeable people.
                  Great store and friendly knowledgeable people.
                  by
                  • Verified Purchase
                  • Recommended
                  Alyssa in flooring is very knowledgeable about her products and services. Really made our shoppin...
                  Alyssa in flooring is very knowledgeable about her products and services. Really made our shopping experience enjoyable.
                  by
                  • Verified Purchase
                  • Recommended
                  Great customer service staff who work offer assistance in answering questions and offering solut...
                  Great customer service staff who work offer assistance in answering questions and offering solutions for all your home improvement needs. I had a light switch that went out and I had gone to my local hardware store and a big box home improvement stores. Neither could solve my issue without major rewiring or delay. Home Depot was the only store that had knowledgeable employees that found solutions that would work to solve this without major expense. It moved Home Depot from 3rd place to 1st place go to for my home improvement needs.
                  by
                  • Verified Purchase
                  • Recommended
                  1 found this review helpful
                  I shop Home Depot most everyday The Fridley store is my preferred location. Courtney has helped ...
                  I shop Home Depot most everyday The Fridley store is my preferred location. Courtney has helped me throughout the years. I had a Combi h2o/boiler go out in my home and needed to locate a replacement and it wasn't looking good. With her help, I was able to locate and order a new Rheem unit. She walked through this like she orders these everyday! I was in and out of the store in no time and got exactly what I was looking for thanks to her professionalism. Thank you for having such an awesome employee..
                  by
                  • Verified Purchase
                  • Recommended
                  Great store very knowledgeable employees it's a tie between your store and the mpls quarry store....
                  Great store very knowledgeable employees it's a tie between your store and the mpls quarry store. I Love them both it just depends on traffic.
                  by
                  • Verified Purchase
                  • Recommended
                  Great place to shop. Very nice and knowledgeable staff.
                  Great place to shop. Very nice and knowledgeable staff.
                  by
                  • Verified Purchase
                  • Recommended
                  The girl helping me a customer service desk was rude and unprofessional. I believe her name was M...
                  The girl helping me a customer service desk was rude and unprofessional. I believe her name was Maybe Jessica or Stephanie. She was rude when I asked for store credit for an item that I had a receipt for. Then she went on a rant about how she only made $12 an hour. I thought this was very unprofessional. The entitlement of making a good wage without having to work hard for it with this younger generation is extremely annoying.
                  by
                  • Verified Purchase
                  Did not know how to process a return for an on line purchase. Had to call customer care and spen...
                  Did not know how to process a return for an on line purchase. Had to call customer care and spent over an hour getting a credit for returned item.
                  by
                  • Verified Purchase
                  Great service, great employees, always has the parts I need and the friendly service to help if I...
                  Great service, great employees, always has the parts I need and the friendly service to help if I need it!
                  by
                  • Verified Purchase
                  • Recommended
                  Had multiple employees great my fiance and I and ask if we needed helping finding anything. When ...
                  Had multiple employees great my fiance and I and ask if we needed helping finding anything. When we entered certain parts of the store, we had other Home Depot employees greet us and ask if we had questions or needed assistance looking for anything. This Home Depot is not the closest location to my home, there is actually 2 other closer locations, but from here on out I plan on taking all of my business needs to this location because of the friendly and knowledgable staff members. It goes a long way when the staff know their department and are able to assist with questions! It makes a world of difference and I was so happy to find that here.
                  by
                  • Verified Purchase
                  • Recommended
                  Good customer service and very friendly
                  Good customer service and very friendly
                  by
                  • Verified Purchase
                  • Recommended
                  YOUR EMPLOYEES HAVE ALWAYS BEEN HELPFUL, AND IN THE EVENT THEY MAY NOT KNOW THE ANSWER(S), THEY A...
                  YOUR EMPLOYEES HAVE ALWAYS BEEN HELPFUL, AND IN THE EVENT THEY MAY NOT KNOW THE ANSWER(S), THEY ARE QUICK TO FIND AN ASSOCIATE WITH SPECIFIC KNOWLEDGE. CASHIERS HAVE BEEN ESPECIALLY HELP, KIMBERLY AT CHECK OUT IS OUTSTANDING. WELL SELECTED AND WELL TRAINED !
                  by
                  • Verified Purchase
                  • Recommended
                  The people are always helpful and knowledgeable. They have people that have obviously worked in ...
                  The people are always helpful and knowledgeable. They have people that have obviously worked in the fields related to the departments that they work in. I don't want a 15 year old working in plumbing.
                  by
                  • Verified Purchase
                  • Recommended
                  Store is always clean and the employees are always helpful and knowledgeable! As a single mother...
                  Store is always clean and the employees are always helpful and knowledgeable! As a single mother trying to tackle her own home projects its great knowing I can ask or explain to any employee and they're always helpful to make suggestions or recommendations. It takes the guessing game away from me. Very friendly store to visit.
                  by
                  • Verified Purchase
                  • Recommended
                  This store has outstanding staff! They found the breakers I needed even though they were not on t...
                  This store has outstanding staff! They found the breakers I needed even though they were not on the shelf. This is a popular breaker currently and I had already been to another store that did not have any. They knew what a lockout was and why the inspector wanted me to have one. They knew which Home Depot carried the lockouts. They were patient, when I was confused. There is a Home Depot closer to my home, however the experience at this store has made it my go to store.
                  by
                  • Verified Purchase
                  • Recommended
                  This is Doris very good customer service and you can find almost the one you need it
                  This is Doris very good customer service and you can find almost the one you need it
                  by
                  • Verified Purchase
                  • Recommended
                  All the products are well organized at the shelf and all the area clean well
                  All the products are well organized at the shelf and all the area clean well
                  by
                  • Verified Purchase
                  • Recommended
                  The flooring associate was very helpful and knowledgeable. I am very excited to get my new vinyl...
                  The flooring associate was very helpful and knowledgeable. I am very excited to get my new vinyl flooring.
                  by
                  • Verified Purchase
                  • Recommended
                  Clean store, and very helpful staff.
                  Clean store, and very helpful staff.
                  by
                  • Verified Purchase
                  • Recommended
                  Home Depot is my go to store and has been for years.It has everything I need for all my needs.
                  Home Depot is my go to store and has been for years.It has everything I need for all my needs.
                  by
                  • Verified Purchase
                  • Recommended
                  Good , friendly , helpful people working in this store I shop here a lot .
                  Good , friendly , helpful people working in this store I shop here a lot .
                  by
                  • Verified Purchase
                  • Recommended
                  Showing 1-30 of 490 reviews

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