#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(714)459-4912
Tool & Truck Rental(714)459-4919
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
625 South Placentia Avenue
Fullerton, CA 92831
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Customer Store Reviews

  • 4.8 out of 401 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (401)
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Showing 1-30 of 401 reviews
Range Purchase was fast and easy
I just purchased a range from Home Depot and Anne, the employee in appliances, was really wonderful. She was friendly, efficient and made the whole process super easy.
by
    • Recommended
    Be Aware - Online prices not matched!
    Very dismayed to learn that Home Depot would not match the online advertised price of the item I was purchasing, even though purchasing the item online required me to pick it up at the store.
    by
      Great help and advice
      My husband passed away last year. I am pretty handy and needed some tools. I have purchased an electric sander, an electric drill plus other tools. I am an older woman. I have been able to get help from so many of your staff. They treat me with respect when I explain what I want and I go home and everything works just like I had hoped. Several years ago, it was hard to find help, but not anymore. Other stores similar to yours sometimes assume that I know nothing. Your staff are all just wonderful.
      by
        • Recommended
        Customer service
        Fullerton home depot has the best customer service
        by
          • Recommended
          Plumbing product.
          Lot's of choice, but products are quite expensive compare to one year ago.
          by
            • Recommended
            Excellent Customer Service!
            Every single employee greeted my sons and I with a smile and a hello. We were asked if we needed assistance and were thanked for coming in. It's rare to be treated with such kindness and respect by every employee within a business. I am very impressed!
            by
              • Recommended
              Tankless Water Heater
              This Home Depot sent a very knowledgeable person to install a tankless water heater in a 1925 bungalow. He did a great job!
              by
                I Made My Purchase Based on Outstanding Customer Service
                I was torn between purchasing a larger/cheaper tool chest at Harbor Freight or getting the slightly higher quality one at Home Depot. I was leaning towards Harbor Freight until I was greeted by Jacob who prematurely ended a conversation with his workmate in order to help me. When he wasn't sure exactly what I was looking at he walked the entire width of the store to see what it was. Then Jacob stuck with me through all the obstacles that potentially encumbered the sale. I decided on Home Depot only because Jacob accomplished something no other Home Depot service rep has ever done. He made ME feel like a VALUED customer.
                by
                  • Recommended
                  Staff is better than any other location
                  There is a reason I drive the extra distance to go to the location than the one down the street from me. They saw me struggling with my cart (sod gets pretty heavy) so they stopped what they were doing and helped me. They told me they would watch my cart for me while i continued buying other items for my project. They then showed me exactly where the other items I needed were, so I wasn't just walking around randomly. They didn't just leave me at the door after checkout, they then proceeded to help me load my car. that is going above and beyond the expectations and needs of the guest. Brenda, you rock!
                  by
                    Great customer service
                    Ray at the Pro Desk at the Fullerton (CA) store on Placentia Avenue provided first rate service when I was procuring supplies for Love Fullerton, a city wide service day. For the second year in a row, Ray's approach to the complicated order was professional, patient, courteous, and detailed. I always sensed his keen desire to help me solve the issues of the order, organize the delivery, and follow through on the details with me. An excellent employee focused on good customer service.
                    by
                      • Recommended
                      Great product
                      I bought this item a couple days ago. Very easy to assemble, much quieter than my gas mower, easy to use. Love the start button and variable speed. Great at mulching.
                      by
                        • Recommended
                        DONATION
                        So happy to visit with the store MANAGER today He was very friendly and helpful. I learned a lot from him today. He generously gave a donation to our "Community Easter Egg Hunt/Breakfast " to help with our plans to decorate for this event. I'm so happy ! ! Thank you so very much!
                        by
                          Great Customer Service
                          I bough a washer /dryer today (3/5/22) and could not be more satisfied with customer service. The associate assisted us went above and beyond to ensure our highest satisfaction. Will be certainly back to this store.
                          by
                            • Recommended
                            Best HD on The West Coast!
                            Fullerton is by far the best HD I have ever been to. The store gets has heavy commercial and trade use in the mornings, but the store is ALWAYS clean and organized. I honestly don't know where they find their employees because in the past 3-5 years that I have been frequenting the store, I have NEVER had a single issue with any employee. They are knowledgeable, helpful and available. I know this may read like a "planted" review, but I assure you it's not. It's just nice to go to a store where people are doing their job and at least acting like they are really "happy to help". Great job. Other stores could learn something from this location.
                            by
                              • Recommended
                              good place
                              always helpful,always got pleanty of the contractors carts,clean place
                              by
                                Great customer service!
                                Aiyana was extremely nice and helpful, she pointed me in the right direction for the products I was looking for
                                by
                                  • Recommended
                                  Great employees
                                  Overall a good home depot.
                                  by
                                    • Recommended
                                    Great product
                                    I been shopping here at Fullerton HD, it provides everything i need with good quality product at reasonable price
                                    by
                                      • Recommended
                                      Good shopping experience
                                      Good selection of appliances we were looking for.
                                      by
                                        • Recommended
                                        I was in the paint department for 2 hours trying to get an exact match for an older paint color. ...
                                        I was in the paint department for 2 hours trying to get an exact match for an older paint color. The guys who helped me were super-amazing.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        The store was organized the staff were friendly and helpful. I was able to get just what I needed...
                                        The store was organized the staff were friendly and helpful. I was able to get just what I needed in a timely manor.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        The employees and even other customers are always very friendly and helpful.
                                        The employees and even other customers are always very friendly and helpful.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        I went to Home Depot today to get some mulch for my patio. Upon arrival I was greeted by a sweet ...
                                        I went to Home Depot today to get some mulch for my patio. Upon arrival I was greeted by a sweet lady telling me about $1.flowers she was sweet!!! The atmosphere is friendly, clean and inviting. I was able to find what I was looking for and had a great shopping experience with Arthur my cashier. He was super knowledgeable
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Customer service representation at Home Depot specifically this location has been without a doubt...
                                        Customer service representation at Home Depot specifically this location has been without a doubt exceptional. Their times as a laborer and someone with deadlines that it's easy to become frustrated not to mention impatient, it is very impressive and humbling to see these associates carry themselves in a professional manner as well as a helpful manner at all times.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        RELO 682 Fullerton is the best. My go to store!
                                        RELO 682 Fullerton is the best. My go to store!
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        As an older woman (65+), I am often ignored in home improvement stores even when I am actively se...
                                        As an older woman (65+), I am often ignored in home improvement stores even when I am actively seeking assistance. Recently, I had a GREAT experience at the Fullerton store when employee Adam came upon me in the indoor garden section and asked if he could help me in any way. He was pleasant, patient, and so very well-mannered. I usually shop at the Brea store because it's closer to home, but I had been at Sam's for gas and decided to look for the item I needed over at the Fullerton HD. Lucky me! Lucky them, too, as I bought $60 of stuff I hadn't planned to when I first entered the store.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Always have what I'm looking for, if I can't find it a rep has always found it for me.
                                        Always have what I'm looking for, if I can't find it a rep has always found it for me.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        BELINDA WAS VERY HELPFUL DURING MY LAST VISIT.
                                        BELINDA WAS VERY HELPFUL DURING MY LAST VISIT.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        ASM Jeff couldn't have been more helpful.
                                        ASM Jeff couldn't have been more helpful.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        All the employees at this store are great. They take the time to ask questions and give great ide...
                                        All the employees at this store are great. They take the time to ask questions and give great ideas about ways to improve our projects. Kenna is great and loves to see pictures of all our projects. The manager Jeff is great. I will be back.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Showing 1-30 of 401 reviews

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