#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(714)459-4912
Tool & Truck Rental(714)459-4919
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
625 South Placentia Avenue
Fullerton, CA 92831
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Customer Store Reviews

  • 4.8 out of 401 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (401)
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Showing 1-30 of 401 reviews
Nadia was absolutely outstanding!!!! She approached me (which normally you have to hunt an employ...
Nadia was absolutely outstanding!!!! She approached me (which normally you have to hunt an employee down for help) and asked if she could help me with anything. She has outstanding customer service, incredibly thorough, well spoken, kind, listened and advised me on some tips for my project I was making....she was such a delight to be around!!!! Went above and beyond!!!! Jeff was very kind and had excellent customer service, too! Best experience at Home Depot in several years!!!!
by
  • Verified Purchase
  • Recommended
Great store. People friendly. Always helpful and profesional. Thanks and blessings.
Great store. People friendly. Always helpful and profesional. Thanks and blessings.
by
  • Verified Purchase
  • Recommended
Go to Lowe’s and avoid the frustration!
Go to Lowe’s and avoid the frustration!
by
  • Verified Purchase
1 found this review helpful
Nailed it, as usual. Super friendly, experienced, hard-working staff goes above and beyond every ...
Nailed it, as usual. Super friendly, experienced, hard-working staff goes above and beyond every time to make it happen. Even when they are swamped trying to get 10 different things done, always count on someone to be willing to provide help and assistance. I don't care if they're semi-retired, or part-time getting through school. No jack-offs on staff here. Monica and Areli are superstars though.
by
  • Verified Purchase
  • Recommended
Store is nice and orderly, staff helpful and working hard. Felt safe, they had good covid complia...
Store is nice and orderly, staff helpful and working hard. Felt safe, they had good covid compliance. Danica is cool as well.
by
  • Verified Purchase
  • Recommended
Most employees pretty good
Most employees pretty good
by
  • Verified Purchase
  • Recommended
Great store. Great people.
Great store. Great people.
by
  • Verified Purchase
  • Recommended
This store, and possibly the Brea Store, are by far the best for customer service.
This store, and possibly the Brea Store, are by far the best for customer service.
by
  • Verified Purchase
  • Recommended
Great customer service got amazing help from the service desk. Silvia helped me on my order and I...
Great customer service got amazing help from the service desk. Silvia helped me on my order and I appreciate it. Monica did as well but had to take care of others. They went beyond to help put in my order with a great attitude and smile on there face. Michael (supervisor) was very helpful .everyone also had amazing service I saw how he handled everything and that's how these guys can run everything smoothly. This was definitely TEAMWORK and I love it! No one was unhappy while in line. I was there for an hour or more and they were able to get everything I needed and help others. I appreciate that they go beyond for there customers. I will be back to order more.
by
  • Verified Purchase
  • Recommended
This store was easy to find and was very well stocked I had already been to several ot...
This store was easy to find and was very well stocked I had already been to several other stores They were not sure of what I was looking for ... and here they new exactly what it was and where Thank you Home Depot Fullerton
by
  • Verified Purchase
  • Recommended
I received excellent customer service from Arthur who helped get those heavy water jugs in my car...
I received excellent customer service from Arthur who helped get those heavy water jugs in my cart. Thank you!
by
  • Verified Purchase
  • Recommended
There are far too many promotional things for sale in the aisle at the front of the store. It ma...
There are far too many promotional things for sale in the aisle at the front of the store. It makes it very hard to get around if you have a cart.
by
  • Verified Purchase
  • Recommended
Employees udana & Jonathan are amazing !!!!!
Employees udana & Jonathan are amazing !!!!!
by
  • Verified Purchase
  • Recommended
pleasant staff, clean, organized.
pleasant staff, clean, organized.
by
  • Verified Purchase
  • Recommended
Everyone was asking if I need to find stuff
Everyone was asking if I need to find stuff
by
  • Verified Purchase
  • Recommended
Most of the employees in this store go above & beyond their line of duty to help the customers, e...
Most of the employees in this store go above & beyond their line of duty to help the customers, especially in the plumbing & electrical where I use it a lot more.
by
  • Verified Purchase
  • Recommended
I live between two Home Depots in Orange. I drive all the way to this Fullerton store for the cle...
I live between two Home Depots in Orange. I drive all the way to this Fullerton store for the clean store and excellent service.
by
  • Verified Purchase
  • Recommended
Store very clean and safe. Ezmeralda very helpful
Store very clean and safe. Ezmeralda very helpful
by
  • Verified Purchase
  • Recommended
Very friendly staff especially MJ the cashier.
Very friendly staff especially MJ the cashier.
by
  • Verified Purchase
  • Recommended
M.J WAS AMAZING, SUPER HELPFUL & FRIENDLY!
M.J WAS AMAZING, SUPER HELPFUL & FRIENDLY!
by
  • Verified Purchase
  • Recommended
Jeff stepped up and supplied product of higher quality because stock inaccurately Identified less...
Jeff stepped up and supplied product of higher quality because stock inaccurately Identified lesser quality item existed put back. Upon research product, stock check confirmed it was not on premises.
by
  • Verified Purchase
  • Recommended
Jeff and Belinda are really good employees from the laker guy
Jeff and Belinda are really good employees from the laker guy
by
  • Verified Purchase
  • Recommended
Enjoyed our shopping time...easy to maneuver around...well stocked...clean and friendly...
Enjoyed our shopping time...easy to maneuver around...well stocked...clean and friendly...
by
  • Verified Purchase
  • Recommended
Clean store, friendly helpful employees, and they seem to have more employees available to help t...
Clean store, friendly helpful employees, and they seem to have more employees available to help than other stores. Parking lot was clean and there was not an entire day of carts and debris. Overall worth the extra drive.
by
  • Verified Purchase
  • Recommended
Exceptional customer service. Going above and beyond what is expected to be helpful to senior ci...
Exceptional customer service. Going above and beyond what is expected to be helpful to senior citizens. Love this store! Thanks for always being helpful!
by
  • Verified Purchase
  • Recommended
Store is clean all associates willing to go above and beyond to help and make sure you dont leave...
Store is clean all associates willing to go above and beyond to help and make sure you dont leave without doing what you went there for
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Sometimes they are overwhelmed but if I am patient they always serve me well. I love the policy o...
Sometimes they are overwhelmed but if I am patient they always serve me well. I love the policy of accepting returns as long as they are not opened or damaged. Many times I over buy for a home project knowing I can return what I dont use. When I am home and not traveling I probably visit HD once a weekend.
by
  • Verified Purchase
  • Recommended
Home Depot is where we love to shop. Their sales and customer service reps alway try to do their ...
Home Depot is where we love to shop. Their sales and customer service reps alway try to do their best to help.
by
  • Verified Purchase
  • Recommended
Great experience today. Just needed a pallet of marble chips. None of the BS about wearing a mask...
Great experience today. Just needed a pallet of marble chips. None of the BS about wearing a mask. Keep it that way, and I'll keep coming back.
by
  • Verified Purchase
  • Recommended
Usually big box home improvement stores are cold and uninviting. Today started out like that, but...
Usually big box home improvement stores are cold and uninviting. Today started out like that, but the interaction with one associate (I wish I had looked at his name) made this visit like going to a old friends house. I had paused in the tool section to look for the great deal RYOBI had going and was not surprised to find no stock. As I looked at my phone to check on something I had seen and was going to go ahead and purchase, this associate paused to ask if I needed any help. I told him I was not surprised to find no stock on the RYOBI deal and he said they had been selling fast. I just found out about it this morning but he said it had been on a while. He talked about the RYOBI gear he had bought and how he liked it. It was nice getting someone else's perspective. This is the kind of people to have working for you.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 401 reviews

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