#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(585)621-0400
Tool & Truck Rental(585)621-0420
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1250 West Ridge Rd
Greece, NY 14615
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Customer Store Reviews

  • 4.6 out of 442 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (442)
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Showing 1-30 of 442 reviews
Great service to their customers and selection of products.
by
    • Recommended
    Stock on storage rack rather than available to buy.
    Three days in a row I attempted to buy grub killer that the store website showed as available and three days in a row after telling the information desk the bay was empty they failed to have it filled which on the third day resulted in me going to another store.
    by
      The cashier "Marlene" was amazing
      The weed killer Round-up sure shot had a free refill when purchasing the sure shot applicator, which I wasn't aware of. She went to grab me the free refill (which was right by her register. It saved me almost $18. It was nice to have someone looking out for me.
      by
        • Recommended
        Outstanding Customer Service
        Bought items for a new bathroom and had to exchange several big items and was not questioned at all and done with a great attitude with Cheryl . She s certainly a igasset to your store.
        by
          • Recommended
          Wonderfull
          Great stuff and wonderful associate
          by
            Great Service and knowledge when you need it!
            I can't say enough about all the employees I encounter when I enter a Home Depot. Anytime I am there and have a question, there is always someone there ready to listen and offer suggestions and expertise. Thank you Home Depot.
            by
              good visit
              cashier christopher was very good
              by
                • Recommended
                Stress free shopping - storm door
                Can't wait for my storm door to be installed. It's being done in a timely manner and is exactly what I wanted.
                by
                  • Recommended
                  Great store
                  Staff is helpful when I cant find an item and are nice to deal with. Love the paint department but need to have more staff available in every location
                  by
                    • Recommended
                    Great Place to shop
                    Items are easy to return or exchange
                    by
                      • Recommended
                      Location
                      I'm a frequent shopper at this location as it is close to my residence
                      by
                        • Recommended
                        Wonderful employee
                        Today 02/05/24 I came in and was politely greeted by Dominic ,and when it was time for me to cash out he greeted me again and we had a interesting conversation about the items I was buying and useful tips. I will be back to shop more often due to the employee Dominic thank you
                        by
                          • Recommended
                          Alot of everything.
                          Place is awesome people there are genuine and the space inside is plentiful dobshop there fellow builders.
                          by
                            • Recommended
                            Cashier Dominic is the best!
                            Cashier Dominic that works early mornings on west ridge rd is the best cashier I’d ever had and made the shopping trip wonderful
                            by
                              • Recommended
                              Great job Wanda and Karl
                              Wnat to thank Wanda and Karl for all their assistance and wonderful dispositions !!! Made what I was looking for a lot easier with their help!
                              by
                                • Recommended
                                Excellent customer service.
                                Karina and Nancy were phenomenal at helping with my situation. They went above and beyond. I cannot thank them enough and disabled veteran has a sink now.
                                by
                                  Should have gone to Irondequoit
                                  If I had gone to the closer store I would have expected to have been ignored as a customer.
                                  by
                                    convenient and friendly
                                    The people at the service desk were very helpful; friendly, courteous, and knowledgeable. The employees there often drop what they're doing to assist me.
                                    by
                                      • Recommended
                                      Helpful employees
                                      Shana was such great helping me with all my blinds for my new home I will definitely recommend my friends and family about this store and this young lady for help .
                                      by
                                        • Recommended
                                        very well pleased with any product that we buy
                                        the customer service is very friendly and so close to our home
                                        by
                                          Always a store associate on the floor to ask for help from
                                          I am amazed at how many store associates they are around when I need to ask for help.
                                          by
                                            • Recommended
                                            Awesome store and Employees
                                            We are frequent shoppers either online placing orders or going into the location to find what we are looking for. We have never had an issue, including with any returns we may have had. Also if we ask an Associate for assistance they are willing to help. If they can’t they usually find someone who can help.
                                            by
                                              • Recommended
                                              employees are very helpful
                                              I go to Home Depot because I can get lumber cut , but my experience working with a young man name Shawn was wonderful. He went above and beyond helping me get the best lumber for what I needed , cutting and loading on the cart.
                                              by
                                                • Recommended
                                                great service
                                                We always shop at the Greece Home Depot and are always satisfied with the service and friendly attitude form your employees.
                                                by
                                                  • Recommended
                                                  Super helpful!
                                                  We were in the market for a new washer/dryer and Rose helped us get everything sorted! We were super worried about getting it in red, but she found it for us and got it all squared away no problem! We cannot wait to come back!
                                                  by
                                                    • Recommended
                                                    Always a great visit
                                                    Love coming to this store. Employees are helpful and smiling.
                                                    by
                                                      • Recommended
                                                      Great Store
                                                      This is my favorite Home Depot store...
                                                      by
                                                        • Recommended
                                                        Marcia in flooring is great!
                                                        Marcia went above and beyond for me. She had measurements set up in 2 days and ordered my carpet same day. She was knowledgeable about all the flooring in her department. A real asset to Home Depot.
                                                        by
                                                          • Recommended
                                                          Fantastic customer service!
                                                          Other businesses could learn from the customer service experience at Home Depot. Ashley E (store manager), Jo Jo in paint, and Mike (in paint) were a great help and provided phenomenal customer service. Thank you! Nice job and keep up the excellent work!!!!!
                                                          by
                                                            • Recommended
                                                            Greece store needs more help!
                                                            Cashiers were overwhelmed due to self-service and contractor lines being closed. Customer Service wasn't any better. Order pickup was next to impossible due to returns, checkouts, and orders being placed. All very time consuming. Go to another store!
                                                            by
                                                              1 found this review helpful
                                                              Showing 1-30 of 442 reviews

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