#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(219)554-3402
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1624 E 165th Street
Hammond, IN 46320
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Customer Store Reviews

  • 4.7 out of 409 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (409)
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Showing 1-30 of 409 reviews
Flowers are nice but employees leave a lot to be desired
I needed to return something and this was the closest store to where I would be at. There was a big meeting going on in the area where the returns were so the employee did come around to get me and take me to the customer service area to do my return that was easy and no issues. I noticed how pretty the flowers looked in the garden Area outside so I went inside to look around the inside garden area. It didn’t have much of anything except bigger bushes and plants so I did go outside and I found a couple of things. When I went back into the garden area to check out, there was a cashier helping another lady and I seen another employee go to the other side into the little guard house by the register I wasn’t sure if she was open or not so I stood back and waited never did she call me over or anything. Finally, I asked her if she was open to which she loudly and rudely yelled out YESSSSSSSS! So I walked up and put my items down. She rang them and never spoke to me toss the receipt at me never said a word never said, thank you nothing. It was not busy so I hate to see what happens when it’s busy there not a welcome experience so I don’t think I will be back to that store. It’s not what I expect from Home Depot. Generally, their employees are very helpful and very nice. While I was walking around the whole place, did anybody even come up to me or asked me if I needed something or if I needed help finding something
by
    Great Shopping Experience
    Went in blind but came out a happy and satisfied customer
    by
      My Milwaukee Ratchet Tool
      I just brought this tool earlier this week, I’ve been looking on line and reading reviews, I wasn’t too happy about the information I found. I needed some concrete foundation. Homedepot was a good choice, I’m satisfied with my Warranty, If I have any problems I know I can contact them very easy, I feel great and happy about my new tool, can’t wait to use it.
      by
        • Recommended
        Fully staffed
        I have shopped and mini a Home Depot in mini city and states all across the country and one thing really stood out was that I could actually find someone quickly without having to wait 30 minutes without having to run around the store without having to ask an associate to page someone to help me and still waiting a half an hour for that person to show up I am very impressed and feel that the store was fully staffed at least good enough to service the customers
        by
          • Recommended
          Great features!
          I always find everything that I’m looking for and more!
          by
            • Recommended
            Recent Experience
            I love my washer! I really appreciate the employee Dixie
            by
              Best shopping experience!
              Customer Service Experience And Customer Focus Is Above And Beyond!!!
              by
                • Recommended
                Hammond Home Depot is also a great store to shop at. I have a home in Hammond and Valparaiso in Indiana. They both are at very convenient stores to shop at.
                Plenty of product that I needed for my home project.
                by
                  • Recommended
                  Fast and helpful service.
                  I really enjoyed shopping here. Easy to get in and out. Love the self-check out.
                  by
                    Great customer service
                    I always love shipping at the store
                    by
                      • Recommended
                      Poor customer service
                      Kept being told I would receive help in the tile area and no one ever showed up!!!!!! Two people told me to wait 30 minutes later and still no customer service
                      by
                        Great Customer Service
                        John S. an employee at the location was very helpful. Both him and the manager Will were great help to me.
                        by
                          • Recommended
                          Duke Is Home Depot’s greatest asset for sure
                          Very pleasant experience here today.
                          by
                            • Recommended
                            Great store
                            Amanda Ivan and Ari always help me. This is a great store to shop at.
                            by
                              • Recommended
                              Great experience
                              This was my first five shopping here and I'll be back Amanda was nice and funny
                              by
                                • Recommended
                                Store was clean and almost always have everything we look for in a hardware store
                                We choose a carpet for our home
                                by
                                  • Recommended
                                  Bad experience with flooring purchase and install
                                  Everything was screwed up from the start, picked out flooring went to register to pay for estimator and couldn't do it because it was coded wrong. Finally got estimator out, and he was wrong on alot of his materials. Took forever to get my product delivered, finally got the delivery and they wouldn't carry the extremely heavy items up my stairs so I had to do it. Took a month and a half to finally get the installers out, he didn't speak English so if I had any problems I couldn't communicate them, and then flooring installation company calls and they charge me even more for the install. This whole experience was awful. I will be never use Home Depot installation again and will tell others not to.
                                  by
                                    Great people
                                    Great customer service and the store had everything i needed
                                    by
                                      Great customer service
                                      Had the headache of purchasing cabinets and Amy was incredible and made everything so easy!!!! Thank you Amy for your amazing customer service!
                                      by
                                        • Recommended
                                        GOT WHAT I NEEDED
                                        I was able to get what I needed. I used the self checkout and the clerk (Cheryl B) was cheerful and helpful.
                                        by
                                          • Recommended
                                          Checking out
                                          Crystal, a cashier helped me out, was super helpful and friendly. Just made the experience a better one.
                                          by
                                            • Recommended
                                            Amazing employees
                                            I bought a item that didn't work then I went to return it they let me return it.
                                            by
                                              • Recommended
                                              Great store
                                              I bought a washer and dryer set. Dixie in the Appliance section was very helpful, knowledgeable and personable.
                                              by
                                                • Recommended
                                                Attrica and Dixie are the best!
                                                Please, if you are going to the Hammond store # 2036 and need any help in appliances or window treatment and flooring, do yourself a favor and find one or both of these 2 great ladies who were so very helpful to myself and husband, we want everyone to experience their great energy and flawless customer service.
                                                by
                                                  • Recommended
                                                  Great costumer service!
                                                  We been buying material for a shed and I can say the customer is very happy a pleased with his purchase.
                                                  by
                                                    • Recommended
                                                    Customer service
                                                    Horrible customer service
                                                    by
                                                      Store Employees
                                                      This location is close to my home and every time I have shopped there I have found all employees to be very pleasant and helpful.
                                                      by
                                                        • Recommended
                                                        Personable Service
                                                        Dixie is a very personable salesperson at the Hammond Home Depot store. I would definitely recommend speaking to her if you a making a major appliance purchase.
                                                        by
                                                          • Recommended
                                                          Great store
                                                          The store is my favorite place to go
                                                          by
                                                            • Recommended
                                                            Customer Service center,
                                                            Reya, is the Best. She was very patient and a great multitasker all while trying to help me download the Home Depot app so that I could my military
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 409 reviews

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