Reviews for High Point #3633

I would prefer to shop at this home improvement store more than any other. very helpful

Had to buy paint and the paint woman was very patient and helpful.

Janet in Garden is a real resource for gardening and yard work. she doesnt just ring you up. she is a resource

People make a huge difference

Garden center is sort of disorganized.

We always receive outstanding customer service at this particular store. This store seems to have better product availability than other stores in the area as well. We live closer to other Home Depot stores; however, we will make the drive to the High Point store due to the reasons listed above.

I had a great shopping experience at this store. Employees were helpful and courteous.

I'm always going into the high point HD, my favorite. I'm always entertained by a few cashiers at the store. Charlane, and Shannel give excellent service. Little lady on the aisles named Laura, she's a sweet elderly lady..The rest of my shopping isn't bad either.

Good selection and excellent prices!

I really like Home Depot . But today I had an unusual experience there. I tried to purchase a chandelier that was the last one and was hooked up (on display)to your store which was for sale at a very good price. they said since it was A discontinued item they would have to throw it out instead of letting me purchase it. the other item that I wanted to purchase which was also on sale which they didn’t have in the system I also couldn’t purchase so apparently they were going to throw that one out. that was my only disappointment of this visit

Great store with helpful employees!

Your staff in the evening hours does not have a clue!!

Great store very helpful employees, Great garden section. I think they have great flooring selection & prices . Great quality lumber.

Great store. I really prefer the product selection offered at Home Depot over their closest competitor. Home Depot has a more helpful and more available staff. We really like the Home Depot store experience.

Went to look at a Cadet Cub riding lawn mower and a gentleman named Austin helped me with information, gathering the accessories, setting up the cashier and trailer rental, loaded the lawnmower and showing me the basics on how to use. When leaving I felt that I got a good deal and Austin was a major contributor.

Very easy to drive into and out of the store since it is located at an intersection.

this store need someone to know how to run it their no help and if you are luck to fine someone they tell you i do not know i dont at this store i hope you fine what you need

We are very fortunate to have The Home Depot with a variety of useful and needed products to maintain a home, or work on a home project. The employees are very kind and helpful.

In the past 3 months or so I noticed the supplies that I need or low or not available, lumber, batteries for my power tools, etc..... I understand that the Coronavirus has put a lot of things on hold but I can go to another store (Greensboro) and find everything I need. Manager no where to be found, Staff needs to be cross trained. Having to return to Home Depot today because no one in the store yesterday knew how to re-key a lock.

I found what I wanted pretty easy after I went on the store website and found which aisle it was on.

very friendly people, nice store

good layout, well organised and friendly staff. always had enough stock of what I was looking for

The survey I just took says it all

Just purchased wall to wall carpet for bedrooms. Robert ward the flooring specialist made it so easy. The man who cane out to measure was very nice and answered my questions. The flooring experience was very easy.

No one was helpful at all very poor customer service

It was a nice friendly and helpful

Refused to price match product from online price to store price. Online price was $100 cheaper. Had to stand in store, pay online, go to customer service to get a receipt. After we had already loaded our lumber. Very inconvenient.

ROBERT IN FLOORING WAS VERY HELPFUL. HE WAS KNOWLEDGEABLE AND PROFESSIONAL IN HELPING ME ORDER FLOORING FOR OUR HOME OFFICE.

The store was clean and well stocked. I did not find two of my purchase items easily. I was never approached by any sales associate to see if I needed assistance. I had to find someone to ask where safety goggles were located. She did not know and did not offer to help me find them. I also needed advice on which extension cord I needed, a different sales associate that I had to find could not help me either. I had to call a friend's husband to find out. I had to search row by row to find the goggles. The cashier (Heather) was very friendly.

Great! This store is practicing social distancing and letting a smaller number of people in the store at a time. I got exactly what I needed and was on my way.