#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(517)817-2713
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1400 N Wisner Rd
Jackson, MI 49202
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Customer Store Reviews

  • 4.8 out of 525 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (525)
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Showing 1-30 of 525 reviews
Great staff
Every employee I encountered on my visit was very friendly and helpful and HAPPY which was a great experience ☺️ I appreciated the assistance at the self scan as I had a lot of things to scan and the cashier seemed more than happy to assist me. It was a very nice Mothers Day shopping trip. I'm glad I chose Home Depot it was a quick trip.
by
    • Recommended
    Great place to shop!
    Great people! Friendly and knowledgeable. They also still support families by having cashiers! Always find what we need.
    by
      • Recommended
      Great people
      I wasn't really sure what I needed, but a wonderful gal in the garden dept talked through options with me and we found the remedy for my issue. So happy that good customer service still exsists!
      by
        • Recommended
        Clear understanding
        Our appliance specialist was knowledgeable, read our needs quickly, was very thorough in processing our order.
        by
          • Recommended
          Customer service
          Don't ask to have any wood cut at this store, the guy today was very irritated when we asked for help.
          by
            Great service
            I bought some wood for a project and they were very helpful with getting the cuts done that I needed.
            by
              • Recommended
              Rebecca is Wonderful!
              She is very helpful and educated us on the perks of the Home Depot Pro account. We look forward to seeing her and the rest of the team again!
              by
                • Recommended
                An Excellent Shopping Experience
                Owning a home means regular maintenance, improvments and updating. Our Home Depot store and it's employees helps us with every thing we need to know and buy: Plus offering good buys, sales and our military discount... we would not think of going any where else...
                by
                  • Recommended
                  Great service!
                  We had the best experience ever from sales person Anna Hudson. This is not a store I have been in much (in fact one other time). But, plan on purchasing most of our needs in here now for our brand new house build. Anna was extremely knowledgeable about everything we looked at. She was helpful and honest with us. She went out of her way to help us and find the things that we might like and need. She calmed my frustrations by showing us all the options available to us. She took the time to make sure we were satisfied customers. She is a complete asset to your company. I will go back in and seek her out for our building and home needs. Jackson, MI store Anna Hudson 5 stars
                  by
                    • Recommended
                    Anna H. Goes ABOVE and BEYOND!!
                    Anna H. helped us in our appliance, flooring, countertops and sink shopping tonight. She was extremely knowledgeable and very helpful!! She not only helped us with answering questions but went out of her way to help us visualize how things would look together. Her knowledge, experience and ability to help us visualize helped us to be able to make the best possible decisions so we can move forward to the next step.
                    by
                      • Recommended
                      AWESOME STORE - AWESOME EMPLOYEES
                      I REBUILD HOMES AND THE FOLKS HERE REALLY KNOW THEIR STUFF- AND i CAN GET IN AND OUT IN SHORT ORDER - LOVE THIS STORE
                      by
                        • Recommended
                        The Best Home Depot!!!
                        All of the employees are super helpful, everyone is happy to see you and the prices are great and I always find what I am looking for.
                        by
                          • Recommended
                          A positive experience!
                          My parents needed a new dryer, and the service we received made the shopping experience a positive one!
                          by
                            • Recommended
                            Mark W. was outstanding
                            Mark W. was outstanding today. He was kind, caring and knowledgable. His accuracy in cutting wood was greatly appreciated. I cannot say enough about Mark as he exceeded every expectation I had today.
                            by
                              • Recommended
                              Great employees
                              The employee in flooring (Sarah) was very knowledgeable and helpful and the store manager with a beard is very helpful ( forgot his name) he was also very good at defusing a weard freaked out customer running around the store with a dog ( not a service dog ) yelling and screaming at employees at the help desk and acting in a threatening way. He even prevented another customer from punching the irate man. He then calmed everyone down and escorted the wacko out to prevent any other problems
                              by
                                • Recommended
                                mill work
                                very easy to order from the staff in the mill works, they no what there doing and answers all your questions
                                by
                                  Great store and Location to the Freeway
                                  Had what i need in stock helpful folks and got what in needed in one trip
                                  by
                                    • Recommended
                                    Great experience
                                    I was checking out and ready to pay for my purchases and Katie told me about the benefits of opening a home depot credit card. It saved me money and there is no interest.
                                    by
                                      • Recommended
                                      Customer service is fantastic !
                                      We purchase a lot from this store and have not been disappointed about anything
                                      by
                                        • Recommended
                                        Great staff who really care!
                                        Great store, friendly knowledgeable staff!
                                        by
                                          Nice garden market and large organized store!
                                          We have a variety of home improvement stores to shop from in our city but Home Depot has become our go to store. My husband always finds tools and advice from the staff and I like the friendly and respectful service. We both appreciate the prices. The garden center has so many healthy plants and multiple options for annuals, perennials and garden starters. Home Depot has been the source of all our home projects: painting, tiling, flooring, plumbing, electrical, lawn tools, garden plants and power tools! With their help we have a beautiful home and a beautiful yard.
                                          by
                                            • Recommended
                                            Great Staff!
                                            The people at this location work hard to find answers and help when needed.
                                            by
                                              • Recommended
                                              Always friendly employees supporting the DIY
                                              I was greeted by Edward and another co-worker when I walked in the store to look at purchasing battery operated Ryobi chainsaws. Always friendly people. Always willing to help. Problem solve. Will always take my business to Home Depot.
                                              by
                                                • Recommended
                                                One of the family
                                                Every time I go to Homedepot everyone greets me with a smile, they treat you like family!
                                                by
                                                  • Recommended
                                                  Awesome service!
                                                  KD was awesome! Super upbeat and friendly!!
                                                  by
                                                    • Recommended
                                                    Bob
                                                    I had been to the store 2 times to find the right shower handles. I asked Bob for help he looked until he found them.
                                                    by
                                                      • Recommended
                                                      Great products
                                                      Bought today, and very happy with this purchase.
                                                      by
                                                        • Recommended
                                                        Kind employees who patiently take time to help
                                                        I have monumental elephant grass growing/spreading in my garden that I desperately want to kill off because it's invasive. One day I spent a while digging roots out, thinking I had them all when I was done. 2 weeks later, I saw more sprouts. Feeling defeated, I researched anything I could find and it led me to Home Depot for a certain product. I got there and looked for anyone who could help me. I met 2 gentlemen in the garden area. They listened to my anxious concern and took time to research (on their cell phone) the info I brought with me. They showed me a product recommended for me online and they read thru the instructions to make sure it's what I needed, and to thoroughly answer my question about usage. I wanted their answers as they were more knowledgeable about gardening than I. I left the store with the product, and my nerves much calmer than when I came in.
                                                        by
                                                          • Recommended
                                                          Helpful and friendly staff
                                                          It’s rare these days to go to any type of store and come out with a smile. It’s a breath of fresh air finding a professional, knowledgeable and friendly staff. I give your store ⭐️ ⭐️⭐️⭐️⭐️.
                                                          by
                                                            • Recommended
                                                            Excellent customer service!!
                                                            KD, this man has always been a great way to finish up my shopping experience. He always helps me with any and all purchase questions or concerns. He goes above and beyond every time I stop in for some purchases. Great experience today as well as he helped me secure a Home Depot credit card to help me start the journey of building my own busines. I’ll definitely be returning to this location for years to come.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 525 reviews

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