Curbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup
Filter Reviews By:Rating, Profile, Gender, Age (341)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 341 reviews
Apr 22, 2023
Great prices!
Love shopping here! I am always satisfied with their service and quality of products. The people are friendly and its always quick to get in and out
by
Recommended
Jun 10, 2024
Way to go to Estefani she helped me load my car I’m in a wheelchair
Estefani helped me load my car and was nice to me when I was in a wheelchair she has an amazing smile to treat people and very humble and friendly
by
Recommended
Jun 3, 2024
Excellent
Carol in appliances will help you and will get it done quick. Great store. Carol is great.
by
Recommended
May 29, 2024
They Charged me $80 for delivery to have my order not delivered and wasted 4 hours of my time.
They Charged me $80 for delivery to have my order not delivered and wasted 4 hours of my time.
by
May 27, 2024
Always great, never disappointed
Exceeded expectations. Paris in painting is a great representative for your company. Head cashier Kayla is a rock star!
by
Recommended
Apr 16, 2024
Outstanding Customer Service
We had an awesome experience working with Navish in the paint department. She was knowledgeable, friendly, courteous helpful!
by
Recommended
Apr 4, 2024
Poor customer service
I bought some roses at their garden center and noticed some black mold on them when I returned home. Not a problem, I thought I’d bring them back and get a refund, they end up telling me because I paid cash I won’t be able to get a refund, only a store credit, then it rang up the price 3-4$ cheaper than what I actually paid. I asked to speak with a manager but was told they wouldn’t be able to do anything else either. So I guess I just have to forfeit my extra cash to these fools and can’t actually get a refund for what I bought.
by
Mar 26, 2024
Paint department
I had a very disappointing experience at Home Depot, particularly with an employee named Terry in the paint department. I needed a color match for a gallon of paint, but there was an issue because the barcode was covered in paint. Terry’s handling of the situation was not only rude but also showed a lack of experience. He claimed that matching the color would be difficult because the paint can is round and his reader is flat. This excuse was bewildering to me, as I’ve never had such a problem with other staff members in the paint department before. Thankfully, another employee, Eric, stepped in to assist me. Eric was both courteous and knowledgeable, providing the help I needed. After this encounter, I am considering avoiding this Home Depot location in the future and will likely visit the Magnolia store instead, where the service is consistently better.
by
Mar 2, 2024
Aweso.e shopping
I greatly experience in buying new cooktop stove very relax and friendly atmosphere miss carrol was very patient and friendly and very knowledgeable about the product I was buying
by
Recommended
Feb 4, 2024
Out of alit of product I needed
Scott in hardware made it happen for me thank God cuz I really needed a bolt a nut and washers he made me fully understand what I needed
by
Recommended
Jan 12, 2024
Appliance staff is excellent
Buying large ticket items can be stressful. Tina made the process very easy by explaining the options and what we needed to know during and for after our purchase. We've bought from other stores in the past and this was by far a better experience.
by
Jan 11, 2024
The Best Home Depot in Texas
I came in to buy freeze prevention items and bought many sale items. It would not have been possible without these people:
This was the best friendliest Home Depot I have ever been in. The female Milwaukee Rep asked if I needed help and quickly got me Chasity, the Home Depot specialist. I needed help again, and Natalia came to my cash register rescue. The biggest thing all these employees had in common was a great attitude with an amazing smile! I appreciate the patience and professionalism of these people.
by
Recommended
Jan 10, 2024
Outstanding service!
The Home Depot 'friends' that helped me with selecting several products were AMAZING! I really appreciate their expertise and kind spirit too!
by
Recommended
Dec 14, 2023
Associate
Associate Luma did a fine job checking me out at the register.
by
Recommended
Dec 13, 2023
Shout out to an Employee.
Shout out to Tina, from the appliance Dept. She is accommodating, helpful and knowledgeable. She helped me in find the appliance I was looking for, and she gave me some good recommendations including why I should get a warranty and the brands that gives bundle discount.
by
Recommended
Dec 8, 2023
My local HD
Look for Hiba when you're ready to check out. You won't find friendlier hospitality and service.
by
Recommended
Dec 1, 2023
Great customer service . That is hard to find in todays world.
Troy Palmen and Nona, both employees of HD, were so helpful in assisting me.
by
Recommended
Oct 22, 2023
Great shopping experience
I love the customer service I receive time and again at this location. It’s conveniently located for me and I enjoy shopping there!
by
Recommended
Oct 8, 2023
Best Employees Ever!
They are helpful, caring and know their business! I am so grateful!
by
Recommended
Oct 1, 2023
Completely indifferent duty manager
Cashier made a mistake scanning extra which resulted in 3 items more on the receipt and $40 extra, when addressed with the manager she kept asking how do i explain this error could happen, wasn't even trying to listen
by
Aug 27, 2023
Knowledgeable Staff
Carol Halt made my shopping for new appliances very much worth the trip to Tomball store!! She is knowledgeable on all my questions & concerns and very easy too talk to about what I needed!
by
Recommended
Jun 17, 2023
Great Customer Service
Usually at home improvement stores associates are very busy and do not take the time to offer a lot of help to their customers. This store is not one of those places. I got great service, all of my questions answered and all of the products I needed. There are 2 home depots that I have to pass to get to this one and I will be a returning customer because of the service that I received.
by
Recommended
May 10, 2023
Purchase, Delivery and Damage Return
I purchased a Kitchen Aid dishwasher. At delivery it was pointed out that it was damaged. The unit went back on the truck and I was given a number to call. In doing so, the person was very apologetic and concerned about my issue. She was very helpful, polite and professional.
by
Recommended
May 8, 2023
could be improved !!!
I was looking for 80 lb concrete, all bags were broken, and had to buy 50 lb fast setting instead, 'cause forklift operator was doing something else, restocking dry wall panels, also tried to have them bring down a pallet of cedar pickets, for all they had were some that someone had returned, or damaged, simply ignored.
by
Recommended
May 2, 2023
Good store but hard to enter because of semi trucks
Overall really good store but there are always semi trucks parked directly in the entrance so it is hard to get in or out of the parking lot safely.
by
Recommended
Apr 5, 2023
Outstanding store!
This is the best Home Depot store I have ever been to in the three states I have lived in. I went there to buy a Ryobi Power Scrubber. An employee stayed with me until we were able to locate the item. That employee and cashier Kayla were very friendly and professional.
Thank you, Home Depot #2389!
by
Recommended
Mar 29, 2023
Great store, great employees great items and great prices
I bought a battery operated lawn mower and edger.
Great price great worked great
by
Mar 27, 2023
Very welcoming staff
Very welcoming staff
by
Recommended
Mar 12, 2023
Daphne Went the Extra Mike
Please share with Daphne that she went the extra mile and maybe didn’t know it. Daphne was kind, helpful and made clients feel special.
by
Feb 2, 2023
Helpful, Professional Employees
We purchased a Samsung refrigerator. The store had the exact model we were looking for. Everything about our transaction was well done, from sales to delivery. The product was delivered on time and just as promised, in spite of bad weather.