#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(512)336-4934
Tool & Truck Rental(512)336-4930
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
11301 Lakeline Blvd
Austin, TX 78717
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.8 out of 739 reviews
94%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (739)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 739 reviews
GARDEN PRODUCTS
I bought garden plants, very nice healthy plants
by
    • Recommended
    Great gardening section
    I did have to look around to find someone to help me in the garden section. I waited about 3 minutes for Mike from the gardening section to come over. I did notice that Mike said: I did have to look around to find someone to help me in the garden section. I waited about 3 minutes for Mike from the gardening section to come over. I did notice that Mike said: 'good morning' to everyone he passed along the way. He picked up all of the heavy bags of granite, pea pebbles etc that I requested, followed me down to check-out and loaded up everything in my vehicle. Wished me a 'good day' and thanked me for doing business with Home Depot. Thanks Mike.
    by
      • Recommended
      Great store - great people there!
      The folks who work here are great and make you feel like you matter to them personally.
      by
      • DIY
      • Recommended
      Good Employees
      Good Employees Not various items
      by
        • Recommended
        Dave at Garden Center is awesome!
        I am new to gardening and was working on a project. I almost bought the wrong soil and Dave saved me! He even educated me on what to use. I appreciate it how they were cards at the garden center and the great specials. .
        by
          • Recommended
          Great products
          The weed and feed has worked wonders on my yard in Cedar Park.
          by
            I did not shop at #0509 in Austin - I shopped at #0518 in Sherman, TX
            Only writing this review because the survey indicated the store was #0509, which it was not. I purchased my items at #0518 in Sherman, TX.
            by
              • Recommended
              Find Sharon in home decor for tile help
              If your planing to do tile work and have no idea what you are doing find Sharon in home decor she's the best
              by
                • Recommended
                Staff
                The customer service gentleman was friendly, knowledgeable, and efficient. Great combination!
                by
                  • Recommended
                  Great buying experience
                  It was a great buying experience, everyone were very friendly and most of all helpful.
                  by
                    • Recommended
                    Exellent customer assistance
                    B.J. was great at the customer self-checkout area. He was able to solve my issue with ease
                    by
                      • Recommended
                      Masay
                      I was helped in this home depot store by Fabiola from Flooring, she was just above and beyond. She was knowledgeable, informative, and very courteous & patient. It was a great experience especially when purchasing a new home.
                      by
                        • Recommended
                        Friendly & Knowledgable Staff
                        Great Customer Service!
                        by
                          • Recommended
                          Excellent staff at this location
                          Planning to shop here instead of the cedar park store from now on. These people are happy genuinely helpful & kind. It’s refreshing
                          by
                            • Recommended
                            Looking for great customer service?
                            We were shopping at Home Depot for several items when we began looking at Tuff Sheds. We met with Alex and Yemane in the store and they not only took their time building our shed, but were able to complete our order. Everyone in this store was friendly and willing to assist in any needs.
                            by
                              • Recommended
                              Amazing home improvement store with great representatives
                              Overall experience was very good. I purchased 3 ceiling fans and the store had special discount on buying 3 quantity which was amazing. Only negative thing I noticed - the 44" Clarkston II Chrome Nickel Ceiling Fan boxes had a lot of dust on them on all sides, infact all 3 boxes and I spent 10 minutes cleaning them with my car tissues and water before loading it in my car trunk. That could have been avoided.
                              by
                                best location
                                i love this location always organized and customer service and agents there very friendly and helpful
                                by
                                  • Recommended
                                  Excellent Experience
                                  I needed help with some paint I had bought at this store several days earlier. The staff was efficient, knowledgeable and friendly. Everyone I dealt with made sure I had exactly what I needed. I was very happy with the experience.
                                  by
                                    • Recommended
                                    Disappointed in new return policy
                                    It was shared that I have a $50 limit on returns without receipt?! They take my ID and put it on a store credit for me to use in store, why limit that amount? I've always counted on Home Depot to take my unused/unopened returns, but I guess that's changed now.
                                    by
                                      Great people work in this store for you and me
                                      Today my cashier was BJ and he was awesome! Very nice and friendly - just a pleasure to deal with. He left a touch of joy in my heart.
                                      by
                                        • Recommended
                                        horrible experience
                                        I have explained in detail the horrible experience and disrespectful comments made by the cashier Diego, Get out and don't have a heart attack.,,,,After the sale I said you're welcome Diego said, "you're welcome." Implying he was doing me a favor. No Thank you was offered.
                                        by
                                          Home Depot Lakeline
                                          Sharon at the Lakeline Home Depot went above and beyond to provide service excellence. She made my shopping experience for blinds easy and painfree
                                          by
                                            Plant department was stocked
                                            BJ in the outdoor area was very helpful and fast. I was in and out in a busy sunday
                                            by
                                              • Recommended
                                              Love shopping here. My kid does too.
                                              We routinely visit here to buy things, but what is fun is that my 9 year old loves to join me and he had asked for a birthday gift card from home depot so this week was really excited to shop and after some while got a tool kit. Kristin the cashier made him feel really special as he was checking out and he loved it. Every now and then there will be a small delay when it comes to finding somebody to help on something but overall the employees are always available and very helpful.
                                              by
                                                • Recommended
                                                Clean store
                                                Jared was helpful, this store is organized with the product start on the shelf. Best Home Depot I’ve been to coming from San Antonio.
                                                by
                                                  • Recommended
                                                  Best Home Depot i've ever been to
                                                  Store is actually clean, and all employees seem friendly and eager to help.
                                                  by
                                                    • Recommended
                                                    Easy and convenient to buy construction bags and 100ft 14 gauge
                                                    Easy and convenient to buy construction bags and 100ft 14 gauge
                                                    by
                                                      • Recommended
                                                      Home Depot great service at Lakeline
                                                      Cory Oliver and BJ gave great service at Home Depot at Lakeline today. Cheered my day up.
                                                      by
                                                        • Recommended
                                                        enough stocks
                                                        When severe weathers due to ice storming unexpectedly caused power outrages in some areas, enough stocks for heating and lighting saved my time and even concerns. Thank you so much, Home Depot.
                                                        by
                                                          Great product and friendly employees
                                                          Great product and very knowledgeable employee who works there
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 739 reviews

                                                            Nearby Stores

                                                            Find Another Store

                                                            2700 Whitestone Blvd

                                                            Cedar Park, TX 78613

                                                            3.70 mi

                                                            Tool & Truck Rental

                                                            (512)528-2608

                                                            Pro Service Desk

                                                            (512)528-2602

                                                            Mon-Sat: 6:00am - 10:00pm

                                                            Sun: 8:00am - 8:00pm

                                                            7900 N Fm 620

                                                            Austin, TX 78726

                                                            5.41 mi

                                                            Tool & Truck Rental

                                                            (512)249-3108

                                                            Pro Service Desk

                                                            (512)249-3102

                                                            Mon-Sat: 6:00am - 10:00pm

                                                            Sun: 8:00am - 8:00pm

                                                            10515 N Mo Pac Expy

                                                            Austin, TX 78759

                                                            7.36 mi

                                                            Tool & Truck Rental

                                                            (512)338-7408

                                                            Pro Service Desk

                                                            (512)338-7402

                                                            Mon-Sat: 6:00am - 10:00pm

                                                            Sun: 8:00am - 8:00pm