#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(201)226-1914
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: Closed
Curbside: 09:00am - 6:00pm
Location
99 State Route 17 North
Lodi, NJ 07644
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Customer Store Reviews

  • 4.5 out of 407 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (407)
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Showing 1-30 of 407 reviews
Friendly staff
Helpful staff and friendly
by
    Bought a floor model refrigerator that didn't work
    Refrigerator didn't work upon delivery. appliance department store mgr doesn't know that minus 6 degrees Fahrenheit is colder than minus 1 degree Fahrenheit
    by
      POOR CUSTOMER SERVICE
      I HAVE TO WAIT OVER 30 MINUTES TO GET SOMEONE TO HELP ME AT THE PAINT DEPARTMENT. NO MANAGER OR SUPERVISOR AVAILABLE TO HELP NIETHER.
      by
        Excellent Customer Service!
        I was shopping a paint and Glennys who works on paint department assisted me kindly, fast and very professional. He beautiful smile and happiness helped me to have a great shopping experience in this store. Thank you Home Depot for hiring employees like her.
        by
          Customer Service-Returned Cabinet
          We had to return a cabinet we purchased online because the door was cracked. Franceska was the young lady who helped us. She was kind, courteous, and very patient despite the multiple obstacles she incurred during the return transaction. She is to be commended for her professionalism. Be sure to see her if you need help. She'll get the job done well.
          by
            Overall view!
            Easy accessability, and good stock!
            by
              • Recommended
              poorly staffed
              I shopped here on Saturday before Easter and was extremely disappointed. Uninterested staff that were very undermanned. Not enough registers open and garden area locked up.
              by
                Great store!
                Always in stock items! Aida is very nice, friendly and helpful!
                by
                  • Recommended
                  Great Gardening
                  Love ❤️ to shop for flowers 🌺!!
                  by
                    • Recommended
                    My to go store
                    Like to shop here, most of the time was able to find everything was looking for
                    by
                      • Recommended
                      Refrigerator purchase
                      Buying a large and expensive item such as a refrigerator can be a fearful and daunting experience. I was worried about high pressure salesman who woulfd force me to buy a product now. Also there so mant brands and types that one can feel overwhelmed. At the Home Depot in Lodi NJ , I foun=d the experience pleasant. The saleswoman was no pressure . She identified what our needs were and she was very knowledgeable. She quickly identified the brand and model that would fit our needs best. We didnt have to wait either. Once we decided what to buy , she made the process of filling out the paperwork easy. She went over the features of the refrigerator, the warranty and the delivery process
                      by
                        • Recommended
                        Helpful staff
                        Home Depot Lodi is my favorite store. From parking and store. It is really a one stop shop.
                        by
                          • Recommended
                          Awful experience
                          I bought a product and when I went to pick it up they told me it was in a different store
                          by
                            Terrible Customer Service
                            The 2 ladies at the returns desk are the worst people i have seen working on a homedepot, I have seen all types of people and homedepot but they have willingness to help instead of being mean and intentionally not help you.
                            by
                              Great employees!
                              I have shopped at Home Depot all over the states and have had great experiences and not so great experiences, but this one will keep me coming back again and again.
                              by
                                • Recommended
                                Great customer service!!
                                Sue and Joe provided excellent and exceptional customer service.
                                by
                                  • Recommended
                                  Recent purchase
                                  I was suppose to have my dishwasher installed today, but no. If customer service doesn’t have access to all info how can they possibly give the customer a proper answer? When the truth is found out the customer is left feeling frustrated and angry. Is that what you are shooting for?
                                  by
                                    Great place for appliances
                                    The Home Depot Lodi store was very good to shop in. I needed a new dishwasher and they made thge process easy, friendly and with no pressure. They gave me all the discounts that were advertised
                                    by
                                      My favorite store
                                      This is my favorite store in the area. It is easy to get in and out of, and it is cleaner and better organized than some others. It's also in a safe neighborhood. Love this place.
                                      by
                                        • Recommended
                                        Had in stock what a plumbing supply store did not
                                        For plumbing install I was doing I knew I needed waterproof grease. Home Depot had it in stock while a local plumbing supply store did not and seemed confused by my need for it.
                                        by
                                          The best time of my life.
                                          They have the best service they can help you with anything you need.
                                          by
                                            • Recommended
                                            Great place to shop
                                            I'll always like to shop in homedepot, for all my cleaning supplies ,is good quality and great prices.
                                            by
                                              • Recommended
                                              like my experience at the painting dept
                                              Wally did great job helping me to select my paint, much appreciated
                                              by
                                                • Recommended
                                                Horrible service
                                                Horrible service from team members. Thomas, worst service. 4 people stood around while my wife and I waited for 20/30 minutes!
                                                by
                                                  always stocked and clean, usually great help
                                                  I have been going to this Lodi store for years. mainly because it's stocked well with better items and options than most other home depots. they are usually very helpful and staff usually goes above and beyond to help customers. the store is clean and organized and lines tend to move quickly. only reason I didn't give 5 stars is because I feel staff has been less helpful recently. im hoping its just an exception and not a sign of poor hiring. time will tell.
                                                  by
                                                    • Recommended
                                                    Appliance Wizzards
                                                    Chris in appliance & Rudy ASM worked together to try and apply the appropriate discounts for the appliance deals. great attitudes and wanted to make the purchase seamless. very helpful!
                                                    by
                                                      • Recommended
                                                      Great service
                                                      The customer service at the return counter were very helpful and courteous
                                                      by
                                                        • Recommended
                                                        Unhelpful employees / team members
                                                        I shopped the Paramus Home Depot and met a wonderful employee in the Paint Department. In the Lodi Store I again met a crappy employee in the Paint Department who did not even know what they sell
                                                        by
                                                          Very Knowledegable
                                                          Chris, from Kitchen Design was a great help, I was purchasing stock Shaker Cabinets for my Daughter's 1st home . After speaking to him he told me that HD was in the process of changing suppliers for these cabinets and the door styles were different, he was able to locate and assure me I get all the same style cabinetry. extremely knowledegable and helpful.
                                                          by
                                                            • Recommended
                                                            Has what I need in stock
                                                            I bought base that I needed quickly and it was in stock
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 407 reviews

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