#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(717)651-5404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5101 Jonestown Rd
Harrisburg, PA 17112
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Customer Store Reviews

  • 4.7 out of 564 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (564)
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Showing 1-30 of 564 reviews
Rude Customer Service
Had an order to pick up & service desk worker Amanda was very rude. She acted like it was an inconvenience to help us & was constantly rolling her eyes and heavy sighing while getting us the code for the locker containing our item.
by
    Great Service
    Dave from flooring, helped with an appliance purchase towards the end of the night, during a meeting- an outside agency doing some work for HD, who was helpful in getting me some help. This was our 2nd purchase of appliances (for our son). Dave you did a great job. Thank you. DF-Dauphin
    by
      • Recommended
      This store is always well organized and efficient
      I have visited this store a few times as I work nearby. I stop in to get items for my apartment and DIY activities. This store is always clean, efficient, not crowded and items are always well stocked and easy to find. I hope this store stays this way!
      by
        • Recommended
        Excellent Customer Service
        I walk with a cane an experienced very cordial and comforting shopping and assistance at this store. THANK YOU for your helpfulness and attentiveness - great workers at this store location.
        by
          • Recommended
          Great employees
          We purchased a artifical Christmas tree and are very happy with it. It went together in 10 minutes.
          by
            Great customer service!
            The sales associate was extremely helpful and I was able to find a snow blower that's not easy to come by with the recent supply chain issues. The price was right and visiting the store was a great experience. They were quick to deliver my snow blower to my house the next day as well. Great experience overall!
            by
              • Recommended
              Great customer service
              Lisa M. in the kitchen dept helped us make an educated decision on the purchase of 3 major appliances. She was very knowledgeable and really friendly. We will definitely look for her for future assistance.
              by
                • Recommended
                Great store
                Never had a problem shopping Lower Paxton store
                by
                  • Recommended
                  Helpful & Plentiful Employees
                  Helpful employees. Neat merchandise. Seemed to have enough knowledgeable employees. Great experience. (I got the item I was looking for quickly and efficiently due to the great people who work there).
                  by
                    Great Customer Service!
                    I am a frequent shopper at the store and every time I interact with Danielle she is always so pleasant and upbeat.
                    by
                      • Recommended
                      great prices, quality items
                      had exactly what i needed
                      by
                        • Recommended
                        Good Service
                        We use this store because it's close to our house, usually has what we need and the customer service is great. On this visit, Aisha definitely went out of her way to help us!
                        by
                          • Recommended
                          Great customer service
                          Dante was a very helpful staff member
                          by
                            • Recommended
                            This store is smaller than other Home Depots in the area. The staff are very friendly and helpful...
                            This store is smaller than other Home Depots in the area. The staff are very friendly and helpful. Generally well stocked and clean.
                            by
                            • Verified Purchase
                            • Recommended
                            This is hands down the friendliest Home Depot in the region. The staff go out of their way to be ...
                            This is hands down the friendliest Home Depot in the region. The staff go out of their way to be friendly and helpful. The store is always clean and neat. The selection is wonderful, and it is easy to find what you need. I really enjoy shopping here.
                            by
                            • Verified Purchase
                            • Recommended
                            1 found this review helpful
                            Easy to find someone to direct or take us to what we looking for. Freindly people. Clean restrooms.
                            Easy to find someone to direct or take us to what we looking for. Freindly people. Clean restrooms.
                            by
                            • Verified Purchase
                            • Recommended
                            1 found this review helpful
                            If you need and appliance Lisa in appliances is the best she is very nice polite and listen to yo...
                            If you need and appliance Lisa in appliances is the best she is very nice polite and listen to your needs, she gave exceptional customer service which I never had she is truly the best.
                            by
                            • Verified Purchase
                            • Recommended
                            1 found this review helpful
                            This is the best Home Depot I have ever shopped at. The store is well managed and the general man...
                            This is the best Home Depot I have ever shopped at. The store is well managed and the general manager leads by example.
                            by
                            • Verified Purchase
                            • Recommended
                            1 found this review helpful
                            Store associates are always so helpful and friendly. Listen to questions on a range of home impro...
                            Store associates are always so helpful and friendly. Listen to questions on a range of home improvement projects and give very sound advice. Check out is quick.
                            by
                            • Verified Purchase
                            • Recommended
                            1 found this review helpful
                            Store very friendly - knowledgeable staff. However older store (older Builder Square Location). T...
                            Store very friendly - knowledgeable staff. However older store (older Builder Square Location). Things are not to the quantity to surrounding locations and prices can varied between locations. Some low some higher, so suggest to compare shop to online between different locations. Otherwise, most times had the part or the tool need to get the job done or were most helpful ordering when not in stock or something of custom order. Very convenient to the area, just need a clean up to the location and layout to maybe “wow”. More of a contractor type store and could offer a few more pieces to help the residential home owner. Otherwise nice and courteous staff and easy access store.
                            by
                            • Verified Purchase
                            • Recommended
                            1 found this review helpful
                            We have found the employees all helpful in our purchasing and in finding things. The associates ...
                            We have found the employees all helpful in our purchasing and in finding things. The associates were never too busy to help. The store was clean as were the restrooms.
                            by
                            • Verified Purchase
                            • Recommended
                            1 found this review helpful
                            Myra Taylor at Carpeting was a fantastic person. Made it pleasant.
                            Myra Taylor at Carpeting was a fantastic person. Made it pleasant.
                            by
                            • Verified Purchase
                            • Recommended
                            2 found this review helpful
                            Excellent customer service and the young men who work in the parking lot loading customer product...
                            Excellent customer service and the young men who work in the parking lot loading customer products and brining in carts deserve a commendation and raise for their positive attitudes and hard work. Thank you from a customer who you helped when he needed it!
                            by
                            • Verified Purchase
                            • Recommended
                            1 found this review helpful
                            The store was clean, however the personnel could have been a litter more friendly. It appeared th...
                            The store was clean, however the personnel could have been a litter more friendly. It appeared that most employees weren't intent on solving my problem. They kept passing the buck. Even when I spoke to the manager, she did not completely address my problem correctly. I should have been able to get in and out of that store in no more than a half hour. Instead we were there for over an hour just waiting to be helped. Finally on our way out, the older clerk lady made up for everthing we had gone through as she was very friendly and accomodating. She said have a great day.
                            by
                            • Verified Purchase
                            I find the employees at this particular store very helpful!
                            I find the employees at this particular store very helpful!
                            by
                            • Verified Purchase
                            • Recommended
                            1 found this review helpful
                            It's just a great friendly well stocked store to shop in and I have knee and back problems and em...
                            It's just a great friendly well stocked store to shop in and I have knee and back problems and employees are always willing to assist me in loading heavy items in the back of my van or lumber onto my roof rack if necessary,
                            by
                            • Verified Purchase
                            • Recommended
                            I highly recommend this store because of employee Lamar. This young man is exceptional! His pro...
                            I highly recommend this store because of employee Lamar. This young man is exceptional! His product knowledge, communication skills, “Can Do” attitude and professionalism are fabulous and he elevates this store location. He expeditiously cut shelving for me, was incredibly informed about Defiant Locks and matching them, assisted further with Defiant corporate research of switching out old-sized deadbolts, helped me find screws for another project. This amazing young man is a leader who will elevate your store experience with old-school excellence!!! Lamar Leads!!! Ask for him! He deserves a promotion and makes this store a flagship!!
                            by
                            • Verified Purchase
                            • Recommended
                            1 found this review helpful
                            Employees are courteous and friendly, and all are wearing masks! Store is clean also.
                            Employees are courteous and friendly, and all are wearing masks! Store is clean also.
                            by
                            • Verified Purchase
                            • Recommended
                            Store is clean and well stocked, Employees are friendly and helpful
                            Store is clean and well stocked, Employees are friendly and helpful
                            by
                            • Verified Purchase
                            • Recommended
                            Clean and well stocked location. Staff was efficient and friendly.
                            Clean and well stocked location. Staff was efficient and friendly.
                            by
                            • Verified Purchase
                            • Recommended
                            Showing 1-30 of 564 reviews

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