Reviews for Mt. Pleasant #1171

This store is so refreshing to go into. It is very well organized and clean. The employees are so very courteous!

Very helpful employees with competitive prices and good selection of tools and products.

Great store, extremely helpful and friendly staff.

Best Home Depot store I have shopped at.

Customer service is excellent! Staff is friendly, knowledgeable and helpful! Store is clean and well-organized. No complaints whatsoever!

Amazing customer service from two people actually but want to put the spotlight on Jay from the rental area. He took car of a chainsaw issue for me. Initiative and Trust. Jay rings true. He communicated expectations in terms of time, work to be done, how it would work, and cost. What was cool is he was able to read me and sense I wasn't thrilled with the typical turnaround time. That night, I get a call from Jay with an alternate solution. It went as he said. He would call me in the evening even to update me on how his solution was progressing. I have built two houses and had less communication from the contractor- even the good one. The work went as he said it would, cost what he said it would and worked as he said it would. What was cool is he was able to read me and sense I wasn't thrilled with the typical turnaround time. That night, I get a call from Jay with an alternate solution. You do not get his kind of initiative anywhere else. I have their biggest competitor 1/3 of the distance away; I will drive a bit further down the road every time now to HD for this kind of service!

I absolutely love this Home Depot. It is very clean, well stocked, and the employees are amazingly nice.

Great store, it has almost everything you need to renovate a house

Great customer service and a clean store. Organized and easy to get items purchased quickly.

We are new to Mt. Pleasant; here in S.C. just 2 months. We moved from Maryland, where we shopped at Home Depot regularly. This store #1171 has more helpful and friendly employees than those we ever experienced in MD. We also think that this Home Depot has more products that we like than either Lowe’s in Mt. Pleasant, and a much better gardening department too.

James in Millwork is so knowledgeable and helpful. He made our experience a very positive one.

Loved going to the Garden Center to day. Joyce on the register was very friendly an truly was customer oriented. I will go back to Home Depot.

Nothing can be more challenging than going light bulb shopping. I had over 50 bulbs all different sorts needed and I stumbled upon Carol who is a lighting expert. She provided more knowledge than I knew was possible! Incredible customer service! If you need bulbs ask for Carol!!!

This is a beautiful Home Depot and we are glad to have one in Mt. Pleasant. Often an item may not be in the area where you are looking. Ask an employee. They will assist you or find someone else to locate your item. Of course, one can order on-line as well and have it delivered to the store for pick up.

The sore was clean, the employees were very helpful.

i have shopping with Homedepot 20 years . i have never any problem, high recommend .

The store was very clean and pro exits were easy to find. Staff was exceptional.

Store very clean and staff very friendly !! The associates in the paint department were very knowledgeable and friendly!

Great store. Well stocked and helpful and caring staff. The store is always clean.

Great variety of products and nice quality as well. very helpful associates.

The prices were great but cashier was rude and it took long to get some kind of help.

Very clean, organized store. Employees were friendly and helpful.

Great store

Great shopping experience every time! The store is always clean, safe, positive and is brightly lit! Plus, the staff is always cheerful, friendly and they go out of their way to help! The staff made my last visit (with my grands) a fun experience and put a smile on all our faces! Thanks Home Depot!

Great store, staff is helpful and friendly.

The store is clean and well stocked. Associates are friendly and helpful. The associates at the paint department are very good.

Paid delivery guy to retrieve simple order after 2 trips in person to verify order of just 10 boards to be cut to same length. Simple. $140+$50 delivery. Boards arrived cut all different lengths and unusable. Politely asked manager Don to rectify. Every option he gave cost me $ out of my pocket via more trips to store and me paying for delivery. Free van use still costs me 3 one way trips and a half days pay. Don was indignant when I simple asked for a refund and said "what...I refund you and you keep my product"!? Excuse me? What happened to "Customer is always right"? If I wanted to steal $140 of wood it'd be easier than this! Spent $10s of $1000s at Home Depot over years. They lost all my future business and my 500 customers over $140. and blamed me as if it was my fault in process. I'll spend extra $ just to not give then any more $. Keep the $140. Wonder why business continues to drop...Great business model. See ya at Lowes.

Carol in the electrical department is worth more than her weight in gold. She is incredibly knowledgeable. Find her. You'll see.

Thank you for the great service all the time!

The store was clean, employees are helpful and knowledgeable, and there were plenty of each item we needed in stock.