#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(913)652-3404
Tool & Truck Rental(913)652-3410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
9600 Metcalf Ave
Overland Park, KS 66212
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Customer Store Reviews

  • 4.7 out of 563 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (563)
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Showing 1-30 of 563 reviews
Linda Olson in kitchen design is terrific and knowledgeable in helping us design our new kitchen ...
Linda Olson in kitchen design is terrific and knowledgeable in helping us design our new kitchen remodel and a joy to work with. She really made the difference and made the process easy and not so hard. Erika in Customer service was so personable and patient as we were trying to clear an Edward Jones check for our payment on our kitchen. Stacy in appliance was helpful and knowledgeable as we were picking out a refrigerator and oven. All three of these staff made our experience with Home Depot a very positive one. Thanks Linda, Erika and Stacy. Lisa and Marcia
by
  • Verified Purchase
  • Recommended
I just had one of the best shopping experiences I've ever had. Thanks to Rueben in Plumbing for s...
I just had one of the best shopping experiences I've ever had. Thanks to Rueben in Plumbing for saving my hide today when I had a bunch of galvanized pipe I hadn't even bought at this store, couldn't get the store I did buy it from to thread it (broken machine and unknowledgeable staff), and Rueben took care of it. He didn't have to, and he took a good amount of time with me to get the pipes done right. He was friendly and patient the entire time, and went totally above-and-beyond the call. Thanks, Home Depot! You're my #1 store for home improvement and tools.Thanks!
by
  • Verified Purchase
  • Recommended
They had everything we were looking for
They had everything we were looking for
by
  • Verified Purchase
  • Recommended
On a Tuesday night after dinner we went into the Shawnee , Ks home depot to do some Christmas sho...
On a Tuesday night after dinner we went into the Shawnee , Ks home depot to do some Christmas shopping. We met 3 clerks on our way through the store. Each clerk was very friendly and helpful. We made our purchases and the clerk at the register surprised us and found a new way to save us half off on our purchases. Thank you Home Depot for hiring such quality people. A special thank you to cashier Stacie. Merry Christmas to all your families from ours.
by
  • Verified Purchase
  • Recommended
Though I have not always been a frequenter of Home Depot, my visit today was exceptional. I neede...
Though I have not always been a frequenter of Home Depot, my visit today was exceptional. I needed assistance in three areas, and in all three cases I received above-and-beyond assistance from all of the associates. Erika, in particular, went above and beyond to resolve a pricing discrepancy for a very large online order I had placed. I left with everything resolved as or BETTER than I had hoped!
by
  • Verified Purchase
  • Recommended
The store employees, specifically Tom, went above and beyond to help me find what I needed to imp...
The store employees, specifically Tom, went above and beyond to help me find what I needed to improve my home!
by
  • Verified Purchase
  • Recommended
Employee, Pam, did a wonderful job assisting me to locate the product I was looking for and helpe...
Employee, Pam, did a wonderful job assisting me to locate the product I was looking for and helped me through checkout.
by
  • Verified Purchase
  • Recommended
This store is always clean, organized and the sales staff is always so helpful. Wish I remembered...
This store is always clean, organized and the sales staff is always so helpful. Wish I remembered or knew everyone's names, but they always make me feel welcome and offer assistance if/when I got lost trying to find an item. They also have a well run COVID reduction system of which I particular appreciate. Thanks Home Depot!
by
  • Verified Purchase
  • Recommended
My Favorite store to shop! Clean and friendly and helpful! And the stock is always available.
My Favorite store to shop! Clean and friendly and helpful! And the stock is always available.
by
  • Verified Purchase
store was clean and employee was very helpful
store was clean and employee was very helpful
by
  • Verified Purchase
  • Recommended
Moving from a small town in western Kansas, I was extremely pleased at the amazing customer servi...
Moving from a small town in western Kansas, I was extremely pleased at the amazing customer service we received at this Home Depot location! I had no idea what to expect in a larger community but I do know that I will continue to shop at this Home Depot and appreciate having the friendly associates available to ask questions.
by
  • Verified Purchase
  • Recommended
Overall the store was very well organized and I am thankful for the section to assist in cutting ...
Overall the store was very well organized and I am thankful for the section to assist in cutting materials purchased. Kevin assisted me and was helpful, efficient and approachable.
by
  • Verified Purchase
  • Recommended
Anthony was great. He provided a great service for Home Depot and I will always come back to this...
Anthony was great. He provided a great service for Home Depot and I will always come back to this store because of him and some of the great employees that work there.
by
  • Verified Purchase
  • Recommended
Far and away my favorite home improvement store in this town and I have been in most of them
Far and away my favorite home improvement store in this town and I have been in most of them
by
  • Verified Purchase
  • Recommended
Everyone was very helpful. K
Everyone was very helpful. K
by
  • Verified Purchase
  • Recommended
It can sometimes be difficult to get a simple refund. I needed a sizable refund that was already ...
It can sometimes be difficult to get a simple refund. I needed a sizable refund that was already at two plus months old. I was pleasantly surprised when the Home Depot staff quickly took care of the refund quickly and with smiles on their faces.
by
  • Verified Purchase
  • Recommended
Great Associates throughout the store. Find those odd things you need for your DIY tasks! Clean s...
Great Associates throughout the store. Find those odd things you need for your DIY tasks! Clean store and they have what you need.
by
  • Verified Purchase
  • Recommended
This store was clean-all the employees -including cashiers and Assistant Sales Manager were very...
This store was clean-all the employees -including cashiers and Assistant Sales Manager were very polite-took their time with me professional and could tell their main concern was to assist and make the customer happy. I definitely would recommend this store. I was helped and couldn't have found the hinges needed without assistance.
by
  • Verified Purchase
  • Recommended
I went in looking for Halloween lights to decorate my outside. After looking for about 15 minutes...
I went in looking for Halloween lights to decorate my outside. After looking for about 15 minutes I couldn't find the ones on the web site. Erika at customer service was able to find a better selection and give it to me at a great rice. She and the warehose guy names Mike went above and beyond to help me. I love this store, I've been shopping here for over 10 years and I am never disappointed.
by
  • Verified Purchase
  • Recommended
Clean and all employees were friendly. Go see Linda in the bath/cabinet/kitchen remodel section i...
Clean and all employees were friendly. Go see Linda in the bath/cabinet/kitchen remodel section if youre in the market for cabinets or counters!
by
  • Verified Purchase
  • Recommended
Always a fantastic experience there. Keep hiring friendly knowledgeable and helpful people.
Always a fantastic experience there. Keep hiring friendly knowledgeable and helpful people.
by
  • Verified Purchase
  • Recommended
Dennis helped me get my product and solve problems. Pam was very helpful at the checkout!
Dennis helped me get my product and solve problems. Pam was very helpful at the checkout!
by
  • Verified Purchase
  • Recommended
Terribly rude each time I visit. Will never go here again. Lowe’s will be getting all future busi...
Terribly rude each time I visit. Will never go here again. Lowe’s will be getting all future business
by
  • Verified Purchase
But made our shopping experience so much better compared to other home-improvement stores was a s...
But made our shopping experience so much better compared to other home-improvement stores was a sales associate John D he was wonderful and went out of his way to be sure we had Everything we needed and all of our questions answered. Wonderful costumer service from Every sales associate we came in contact with
by
  • Verified Purchase
  • Recommended
Mike Reece and John went above and beyond to get me the tool I needee
Mike Reece and John went above and beyond to get me the tool I needee
by
  • Verified Purchase
  • Recommended
Good store. I go here a lot for my home repairs/ remodeling ( working on second bathroom) and any...
Good store. I go here a lot for my home repairs/ remodeling ( working on second bathroom) and any my business(remodeling a restaurant)
by
  • Verified Purchase
  • Recommended
Matt and Janette went to extra lengths to help us today.
Matt and Janette went to extra lengths to help us today.
by
  • Verified Purchase
  • Recommended
Jason, the store manager, went above and beyond to help me figure out a project I’m working on. I...
Jason, the store manager, went above and beyond to help me figure out a project I’m working on. I’m so thankful that I’m writing this review to thank him.
by
  • Verified Purchase
  • Recommended
The employees at the self check out were extremely helpful. Thank you for your friendliness and h...
The employees at the self check out were extremely helpful. Thank you for your friendliness and help! Pam was extremely helpful at the check out.
by
  • Verified Purchase
  • Recommended
Pam, an associate at the checkout was very friendly and went above and beyond to assist me with m...
Pam, an associate at the checkout was very friendly and went above and beyond to assist me with making my purchase.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 563 reviews

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