#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(508)647-9401
Tool & Truck Rental(508)647-9400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
339 Speen St
Natick, MA 01760
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Customer Store Reviews

  • 4.5 out of 355 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (355)
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Showing 1-30 of 355 reviews
BEST HD
I have been going to this HD for over 20 years. They always have what I need and I get great service from the staff. There are some incredibly knowledgeable people in this store in all of the departments and the trips to purchase materials and ask questions have been well worth the trip.
by
    • Recommended
    Great employees
    I'm here almost everyday. I'm a contractor and most of your employees are nice especially Fernando, Yansey, Maria and Jim.
    by
      • Recommended
      Great
      by
        • Recommended
        Awesome employees
        The employees were very attentive and knowledgeable about the tool I was looking for and they asked if I needed help not all home Depots do that so it was refreshing to have people that actually wanted to help
        by
          • Recommended
          Cashier
          Lucretia 5 excellent servicr
          by
            • Recommended
            Shout out to 2 employees
            Shout out to Larry Grossman and Josiah Ihechukwu who went above and beyond in helping me find a bathroom faucet.
            by
              • Recommended
              The best customer service!!!
              I want to make sure that Home Depot headquarters knows how lucky they are to have Wendy at this company. Wendy makes the difference!! She goes above and beyond to assure the 5 stars customer satisfaction!! She is the reason I will always choose this Home Depot verses other places that I’m used to shop. Hopefully she become a store manager of this location!! She leads by example by giving the best customer service, caring and loving person !!
              by
                • Recommended
                Great Customer Service!
                Wendy was so helpful! She is a very nice person
                by
                  • Recommended
                  Dependable Products
                  Home depot of Natick won't let you down! Happy to find the Moen toilet roll replacement that matches our set up!
                  by
                    • Recommended
                    25th Anniversary
                    Hi Folks, I've been shopping at the Natick store for 25 years and I think in all the time I've been purchasing whatever, I've always had a good experience......never a negative one. Thanks for the 25 and hope to have another 25 ahead!!!
                    by
                      • Recommended
                      Great service
                      I’m happy for her help
                      by
                        • Recommended
                        Excellent knowledgeable staff in tools section, Milwaukee, in particular
                        Hannah was such a helpful representative that I happened upon in the tools section. She was so helpful and fast. I was in and out in just a few minutes with a cart full of tools for my son for Christmas! Couldn't have done it without her!!!!
                        by
                          Christmas trees
                          You can't sell Christmas trees if there are no employees to help customers buy Christmas trees. I didn't even want to give one star for this review.
                          by
                            My experiences at the Natick Home Depot are always positive, especially in the Garden Center.
                            My experiences at the Natick Home Depot are always positive, especially in the Garden Center.
                            by
                            • Verified Purchase
                            • Recommended
                            The associates were friendly and helpful.
                            The associates were friendly and helpful.
                            by
                            • Verified Purchase
                            • Recommended
                            Great, well run store with exceptional employees and products.
                            Great, well run store with exceptional employees and products.
                            by
                            • Verified Purchase
                            • Recommended
                            Outstanding We depend on this store all the time
                            Outstanding We depend on this store all the time
                            by
                            • Verified Purchase
                            • Recommended
                            Friendly staff, great service and convenient to my house.
                            Friendly staff, great service and convenient to my house.
                            by
                            • Verified Purchase
                            • Recommended
                            Being a disabled Vet, and using an electric cart, it’s very helpful that most employees can direc...
                            Being a disabled Vet, and using an electric cart, it’s very helpful that most employees can direct me to the correct aisle, whether it’s their specific responsibility or not. Saves me driving all over the store
                            by
                            • Verified Purchase
                            • Recommended
                            Lines down the isles to check out at 11:50 in the morning! Didn't someone think today was a holid...
                            Lines down the isles to check out at 11:50 in the morning! Didn't someone think today was a holiday for some, and we may be busy? Of course, only one register open with a Home Depot employee checking out customers. For a contractor, waiting in line is losing money!!
                            by
                            • Verified Purchase
                            FOUND EVERYTHING I NEEDED
                            FOUND EVERYTHING I NEEDED
                            by
                            • Verified Purchase
                            • Recommended
                            Associates are knowledgable, friendly and helpful. Offered and helped with loading. Store is cl...
                            Associates are knowledgable, friendly and helpful. Offered and helped with loading. Store is clean and well-stocked.
                            by
                            • Verified Purchase
                            • Recommended
                            I always find help when I need, and the cashiers are amazing.
                            I always find help when I need, and the cashiers are amazing.
                            by
                            • Verified Purchase
                            • Recommended
                            Mike in hardware rekeyed a deadbolt and door lock to work with my existing key. He told me which ...
                            Mike in hardware rekeyed a deadbolt and door lock to work with my existing key. He told me which brand of lock to buy so it would work with my existing key, helped pick out the new locks, and was quick and efficient in rekeying the two locks. He was friendly and helpful as was the checkout person. They had a good selection of door locks and handles and they had exactly what I needed to finish installing a new door and replace the old locks on another door.
                            by
                            • Verified Purchase
                            • Recommended
                            I normally shop at the Bellingham store but stopped in Natick today as I was in the area. Great ...
                            I normally shop at the Bellingham store but stopped in Natick today as I was in the area. Great store, great layout, neat and clean (cleanest of the Home Depots), very friendly staff - nice work. To the girl that helped me at the self-checkout - thank you, very nice and very friendly. I may have to plan my visits more often to Natick.
                            by
                            • Verified Purchase
                            • Recommended
                            I don't give perfect (5 stars) but I recognize excellent (4 stars) for most often well done. If t...
                            I don't give perfect (5 stars) but I recognize excellent (4 stars) for most often well done. If they don't have it, what you think you want, they know who does and when this store will have it if generally stocked or custom ordered. Liberal return policy (missing the purchase receipt? they have a way to figure it out perhaps for store credit, but no blockades.) Plumbers, see Dave in Plumbing. Well Qualified.
                            by
                            • Verified Purchase
                            • Recommended
                            Natick store is the best of all
                            Natick store is the best of all
                            by
                            • Verified Purchase
                            • Recommended
                            Great service! Amazing experience!
                            Great service! Amazing experience!
                            by
                            • Verified Purchase
                            • Recommended
                            It was a great experience. Never have I had my every met at one of these home improvement stores....
                            It was a great experience. Never have I had my every met at one of these home improvement stores. I felt very welcomed, I found exactly what I needed at an efficient pace. The checkout process was smooth and quick and I see myself coming back for future projects.
                            by
                            • Verified Purchase
                            • Recommended
                            The cashiers from this store are very well trained.
                            The cashiers from this store are very well trained.
                            by
                            • Verified Purchase
                            • Recommended
                            Showing 1-30 of 355 reviews

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