#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(410)629-2164
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
11408 Ocean Gateway
Berlin, MD 21811
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Customer Store Reviews

  • 4.9 out of 324 reviews
97%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (324)
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Showing 1-30 of 324 reviews
Great store
Very please with the inventory and staff in this store. Found they were all welcoming and eager to help
by
    • Recommended
    Great customer service
    Extremely helpful finding product that was on a pallet on top of an aisle. Extremely helpful in bring the product down in a reasonable amount of time.
    by
      • Recommended
      Best Home Depot in MD
      Every time I come in there and employee goes way above and beyond for me! Last year, when I first moved to Ocean Pines and started my business, I was three dollars short on a purchase. It was a corded leaf blower. The line was long and looked very frustrated. Amy at checkout spent HER OWN MONEY to help me have what I need, and I am forever grateful to her for that! I am now licensed and insured, but will never forget Amy at checkout for helping me when I had nothing! Thank You so much Amy @ Ocean City Home Depot
      by
        • Recommended
        Consumer service
        Amazing service. Wonderful phone help
        by
          • Recommended
          Very satisfied
          Tammy went above and beyond her Home Depot RAW to assist me in everything that I needed. She was extremely knowledgeable on everything that we talked about your Home Depot has a great asset on their hands. You need more Tammy’s at your Home Depot.
          by
            • Recommended
            Best I have been to
            This is the best Home Depot I have ever been in. Well stocked, and staffed with friendly and helpful employees.
            by
              • Recommended
              Very friendly and helpful
              The staff was very helpful and went out of their way to take care of us
              by
                • Recommended
                Great Customer Service
                Cashiers are very friendly and Mike A in the (Lot) Department was amazing!! Really cares about his customers. Thank you Mike.
                by
                  • Recommended
                  Joseph was great!
                  He helped w my heavy materials in lifting them to my van!
                  by
                    • Recommended
                    Great store.
                    Friendly staff and clean store!
                    by
                      • Recommended
                      Fast, Friendly, Knowledgeable...
                      The Home Depot in Berlin is one of the best stores I have ever shopped. It not only has the items I am shopping for in stock, but they have plenty of knowledgeable and friendly associates to help me, if needed. It is also one of the cleanest and well-maintained stores, which also enhances the shopping experience. Thank you for taking pride in your store! It really shows!
                      by
                        • Recommended
                        Helpful
                        Grant was knowledgeable and very helpful
                        by
                          • Recommended
                          Awesome customer service!
                          Two different employees from different areas were exceptionally helpful and friendly!
                          by
                            • Recommended
                            Appliances 0
                            I bought appliances in a bundle very happy with the way it was order to the delivery. Delivery guys were awesome.
                            by
                              • Recommended
                              Great guy in customer service finally!!!
                              Mike B. in customer service really helped me with an issue on a product that no one else could do... he went way beyond the call of duty and really listened to me and actually called me back
                              by
                                • Recommended
                                All around good store
                                One of the better home depots I've been to. Clean with good customer service
                                by
                                  COMPARISON
                                  THE OCEAN CITY STORE, WHEN COMPARED TO OTHER RETAIL IN THE AREA, IS A CLICK ABOVE THE REST
                                  by
                                    • Recommended
                                    online vs inperson
                                    tried to order online a new fridge---site was down after ordering it and couldn't get the answers I needed. called the store directly and the appliance person was very knowledgable and helped me right out! thank you
                                    by
                                      • Recommended
                                      Awesome Store — People Make the Place
                                      Each and every trip is awesome. Many are so helpful and ensure that you got what you need. From tips with painting to ordering to greetings. They make my day each and every time. Hands down an anomaly out of all Home Depots I’ve ever been to. Thank you!!
                                      by
                                        • Recommended
                                        Hometown Experience!
                                        You will not find a more friendly and helpful staff than here at the Berlin Home Depot. Everyone is very welcoming and patient...especially when I have my long list of things to pick up for my husband and need help finding each item. :-) Folks are great here!!! Thank you!!!!
                                        by
                                          • Recommended
                                          Great people
                                          Daniel and Ricky helped me so much
                                          by
                                            • Recommended
                                            Great service and product availability
                                            With the help of a great employee at this Home Depot, we were able to find a perfect balcony set for our condo. Terrific price and looks great. And comfortable!
                                            by
                                              • Recommended
                                              HD fan for life
                                              always helpful...stocked...and in and out service
                                              by
                                                • Recommended
                                                Staff
                                                Staff is always helpful and friendly. However there are areas of the store that are not well organized or stocked.
                                                by
                                                  • Recommended
                                                  Excellent Customer Service
                                                  I needed assistance purchasing a washing machine and the employees that assisted me were very knowledgeable. They took their time and were extremely helpful. The process could not have gone any quicker to smoother.
                                                  by
                                                    • Recommended
                                                    Friendly staff
                                                    Barb W. Made our check out experience quick and easy. Definitely look for her line next time
                                                    by
                                                      • Recommended
                                                      Knowledgeable staff!
                                                      This is my third "large" project that I designed with the help of the kitchen designers at this store. I love that I can envision something and have the designers put it into a 3-D rendition and make it into a reality!
                                                      by
                                                        • Recommended
                                                        While this store is a little smaller than some other Home Depot’s I’ve been in. They have a great...
                                                        While this store is a little smaller than some other Home Depot’s I’ve been in. They have a great inventory. The store is very organized compared to some. It’s clean. The staff is very helpful and extremely friendly. I have shopped there about 30 times since moving here from Baltimore and the only other store that compares is the White Marsh Home Depot on Pulaski Hwy. other than that this store is exceptional. It’s worth paying sales tax to go here
                                                        by
                                                        • Verified Purchase
                                                        • Recommended
                                                        Staff here are awesome and very helpful. They ever make me feel like I am putting them out.
                                                        Staff here are awesome and very helpful. They ever make me feel like I am putting them out.
                                                        by
                                                        • Verified Purchase
                                                        • Recommended
                                                        We needed a new laundry center for our condo in OC and been having a hard time finding one throug...
                                                        We needed a new laundry center for our condo in OC and been having a hard time finding one through a couple places near by. When I called this store, I spoke with Maggie and she was most helpful in finding exactly what we need. It is to be delivered and set up on Tuesday Very pleased with Maggie’s consideration and being attentive to our needs. We did all this from our home in Owings Mills and all went smoothly. We plan to purchase a refrigerator for the same condo soon. Will definitely be buying from this Home Depot!
                                                        by
                                                        • Verified Purchase
                                                        • Recommended
                                                        Showing 1-30 of 324 reviews

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