Reviews for Palm Coast #6363

Sandra / cashier stopped what she was doing to help me locate the types of work gloves would fit a smaller hand and directed me where to locate. She was also Our cashier and was very personable.

Was looking for a specific hose hanger found that there were over 30 in stock but they were on a shelve that was Within ladder reach, 5 feet away was the stores step ladder and when asked for help from the associate stated he has to pull down the entire pallet, get a forklift team over here and close off the aisle and could take over an hour for one part. I thought that was ridiculous, so I found a similar part but it was damaged, I am handy and said this part will work but it’s is missing a part. He stated to speak to customer service in order to purchase the damaged product. Left my other items and walked into the store and attempted to purchase a damaged product as they were out of stock of that specific item. I was offered a discounted price but was told that I had to go get my entire purchase in order for the customer service rep to honor the discount. I had a giant load of landscaping products in the garden center and when I explained that the customer service rep said it was store policy. I figured I’ll let them spend the money to ship the broken product back to the manufacture instead of making any money on it. This is indeed absurd as I can make a purchase and have a receipt and walk around with that product and purchase more goods as long as there is proof. In nowhere would this ridiculous statement from the customer representative by a policy in any business especially a multi billion dollar company such as Home Depot.

Perfect store that always meets my needs and with the best prices

Do NOT order online from Home Depot!! They can’t read nor do they give me what I ordered. Then dealing with customer service, the woman couldn’t speak in English to me.

Extremely helpful, went overboard.

Our favorite place to Shop for our Home

Last 3 visits have not gone well. Store is a mess, and good luck trying to checkout. Never heard of a retailer putting up so many obstacles in taking my money (Registers are plagued w/ long lines and malfunctioning credit card machines). I understand why folks, while in line, gave up leaving their collected mdse for purchase sitting there in the cart. Waste of time! Palm Coast and St Augustine stores are as untidy as I've seen at any HD in the past.

Had it installed, so far so good

Employees are alway helpful , friendly and the store is clean

What a great experience at the back of the garden center. My 78 year old husband started to lift a bag of mulch and a nice young male employee noticed right away saying, "No, no, no. Don't lift that! I'll get it." He loaded 12 bags onto our cart and then into our car. We're very grateful. Awesome and pleasant service at Home Depot.

Jess in hardware was extremely nice and very informative. What a great experience! Thank you Jess for being so kind to us!

Don’t go to pick up anything heavy from the garden section before 8.00AM. The gates aren’t open and you will have to haul everything inside to check out.

No one healthy enough to help move 30 bags of mulch in garden center. No help from management

Woke up today to a leaking shower faucet and had no idea what parts I would need. Deana, from the plumbing section, helped and guided me through the correct parts for the project. She made my day!

I was not aware that Home Depot offered HVAC service that technicians would come to your house.

Love it go 3 times week

I was shopping for new appliances for my brother. The first time was a Sunday, Janine was busy (she was by herself) but took the time to help when I came back to purchase I made sure to deal with her Pleasant, helpful, and on target Thank you What an asset!

We purchased 4 new appliances and were helped by 2 incredible women!

I bought a dishwasher Lucy in appliances was amazing helpful knowledgeable and fast great experience with the appliance department.

I bought a Husky 1/4 x25' Power Drum Auger and really happy about this purchase

Fantastic sale on Husky 62" Tool Storage/Mobile Workbench with convenient delivery options. Maria was great at Customer Service in helping us check out and arrange for delivery. We purchased it yesterday and have already received delivery in perfect condition.

I went to Home Depot to purchase some vinyl plank flooring and I found just the product I was looking for. Other home improvement stores had good product but much more expensive that was I was looking for. Mary Ann in the flooring department was very helpful and friendly and made some suggestions that really helped me. They also have a reputable installer. I am happy I went here.

I was in the store and the cashier, Jonathan in the Garden Center was extraordinarily helpful and accommodating.

It’s a joy always to go in that store. Everyone seems happy and is always willing to help. Period

I had questions and were easily answered by employees. The check out clerk Lucy was extremely knowledge. The manager was friendly and kind. The store was clean and neat, and stocked well.

Found everything i came for

I will let you know my experience with the Vassani refrigerator after receiving it.

Mister Allen S. From Palm Coast store has been enormously helpful and gone about and beyond to take care of my request. Very professional and excellent customer service.

Went to get 4 blocks lined were long. Adam at pro desk was sitting there staring at register screen. I said can you check me out fast. He says not if you don’t have pro extra account. Well I don’t have time to open account. So I go wait in line. Watch him sit on his tush staring at same screen for 10 mins doing absolutely nothing. He could have easily sent me on my way in 2 mins. Ridiculous to pay someone to do bare minimum and find any excuse not to work.

I would like to complement Lucy your representative in the Pro account Sales. Great customer service!!!!