Reviews for Prescott Valley #446

I really like shopping here. The employees are always friendly and go out of their way to help you get what you need.

Friendly and helpful staff!!! Excellent Customer Service!!!

Robin was very helpful and friendly in the application process and checking me out.

Once again Home Depot stood out from their competitor. Having gone to the other place first and looking at refrigerators for over 20 minutes with not one single person approaching or acknowledging me (and there were several employees who walked by) I left the store. I then went to Home Depot where I was immediately greeted ( I should add that Home Depot was very busy as compared to the other store), Since I already knew which refrigerator I wanted (after all I had plenty of time to look at the other store), my questions were quickly responded to, and the transaction was completed within probably 20 minutes. I have purchased 3 major appliances from this Home Depot in the past 6 years, and each experience has been exceptional.

My checkout was quick, Ammie was friendly and efficient. Good job!

Seems to always be pallets or carts full of material blocking isles, especially in the outside area. I wish the outdoors area would open a little earlier as well, but other than that, that location is great.

It is always nice when you encounter someone with a service minded attitude when spending spending hard earned money to purchase items. Not only was Robin the cashier kind and courteous she made me feel like she appreciated the fact that I was shopping at her store. Emphasizing "her store". Thanks for the stellar shopping experience Robin!

The store was extremely busy on my last visit, however an employee was very helpful to myself and other customers in the same aisle. He was knowledgeable of other items locations in the store. My checkout was fast, and friendly.

Great store ask for Cody for your wood working needs. He's fast and efficient!

Associates went above and beyond to meet my needs. This was an effort due to availability issues during Covid.

I like this home depot, close to home, good people. I rented tools when I move din the area and they were very helpful.

Most of the employee's seem to enjoy working with each other and the customers. They don't run away from helping us DIY-er's. If they can't answer my questions they often recommend who I should talk to and try to locate that person on the radio's.

Always Great Service! Very Friendly Associates!

Exceptional Service ! Manager Tim Will Give You The Best Service In The Industry !

I had a hard working, knowledgeable flooring specialist help me correct my order so I complete the sale while I was there. She made calls to corporate to get affirmative answers. Her attention to detail and to my needs was refreshing to say the least. Excellent customer service!

Products are usually in stock, occasionally not, but the employees are friendly, helpful, a pleasure shopping here.

The store was clean and close to lots of other stores.

The majority of clerks are friendly and helpful, if they aren't having to help too many people at once (which is not their fault). They go out of their way to help you get what you need or to the area in the store where you can get it. They answer questions with tips and suggestions. The cashiers are pleasant. I know if I have a problem to resolve, they will do their best to advise me.

I'M IN HD PRESCOTT VALLEY MANY TIMES A WEEK. I FIND THAT THE MANAGEMENT AND SALES TEAM IS TOP NOTCH. THE PRO DESK IS ALWAYS READY TO HELP THE ORANGE SHIRTS HAVE JUST AS MUCH PRIDE AS THE REST OF THE STAFF. HAPPY HOLIDAYS, BLESSINGS TO AL

Very knowledgeable employees in all departments that always help with anything and everything!

I’m disabled. This store has lots of electric carts vs other stores! Plus it’s cleaner than other HD stores.

They have an employee that works in the Christmas Tree Lot that looks like Santa! Great for the kids and very helpful staff all around.

The customer service at this store is excellent all the employees are very helpful I just wished everyone would follow the rules about wearing a mask it isn't that hard to wear one for a half HR or so while you are in the store This isn't going away anytime soon We need to mask up like Phoenix is doing!¡!!

We moved here a couple of months ago and ordered a washer and dryer from the big blue store, on line, so we would have them shortly after we got here. We had nothing but problems and the employees told us the on line ordering was all messed up. I have ordered several items from Home Depot, used curbside pick-up, in store pick-up, returned an item, shopped in store and haven’t had a single problem! Home Depot is my choice!

I enjoy shopping at this location, the employees are always friendly and I am always able to find a helping hand. The store is neat and clean and always has in stock what I need. This HomeDepot always has my business.

I'm there quite often, at least once a week. I know where everything is and employees always there to help.

Not very helpful in finding items....they just point and grunt.

I didn't like this store until I met Laura in gardening. She's amazing and I'll be back just because of her wonderful service!

Whatever You Desire In A Friendly And Quality Store

This store is always clean, stocked and the employees are always helpful.