#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(503)625-4784
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
20260 Sw Pacific Hwy
Sherwood, OR 97140
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Customer Store Reviews

  • 4.7 out of 427 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (427)
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Showing 1-30 of 427 reviews
Employees are helpful and polite
Just brought our wood splitter. We are so happy to have something we wanted for a long time. It’s new so we have to wait to see how it’s working
by
    Great place and always helpful!
    We needed special parts and they had them. Great customer service and great prices!
    by
      • Recommended
      More time for your project!
      All products are properly displayed and easy to find which means I'm in and out and back on my project in the least amount of time. All employees are ready to answer your questions or help you find a solution ie; direction in reference to your visit.
      by
        • Recommended
        Hate self checkout
        Self checkout makes me an unpaid employee. Hire people to help customers, not machines
        by
          Great Service in the Blinds Department
          Every employee in the Blinds department really knows their stuff. They were able to get a manufacturer to replace and then refund with a product that failed (not Home Depot's fault) and get me into a new set of blinds. It was complicated but their communication and tenacity was incredible. Five stars + one!
          by
            • Recommended
            Excellent Customer Service
            Sherrie Dodge in Flooring and Sunday in the back office were excellent through our flooring project from start to finish. I would recommend both Sherrie and Sunday if you choose to do a flooring project. Knowledgeable, friendly, attentive, attention to detail, all around excellent experience.
            by
              • Recommended
              Great Employees Make for a Great Experience
              All the employees at this particular store have been so helpful. Everything from a window blind order that needed to be returned (manufacturer fault not HD) to advice on how products work and what might be the best for my problem and needs. Really, the employees here should be celebrated. The level of customer service for a big box chain retailer is a pleasant surprise.
              by
                • Recommended
                Very helpful, friendly customer service!
                We had exceptional help from Terry in choosing the correct light fixtures and necessary light bulbs ... quick responses, opening packages to help us see what we may buy, and anticipated needs extremely well.
                by
                  • Recommended
                  Helpful and friendly staff
                  Staff was helpful and nice!
                  by
                    • Recommended
                    CFL bulb return needs a nearby table or shelf
                    One must use both hands to open the plastic bags. With no nearby table or shelf the customer has to hold the bulb against their torso with their upper arm. Too easy for the bulb to fall.
                    by
                      • Recommended
                      Pro desk guys are the way to go
                      The overall store staff is friendly and helpful. I would suggest if your a tool guy like myself, go to the pro desk guys(David and Ralph) they are super knowledgeable, are able to maximize your dollar and match your needs with tools that suits you. Thanks guys!
                      by
                        • Recommended
                        Great Service & Great Washer Sale
                        Shout out to Sale Representative Max at Sherwood Home Depot! Max in the appliance department is kind, patient, and super knowledgeable about appliances. He helped us compare and contrast LG Washers and our washing needs. Purchased a great LG washer on sale - $351 off the original price.
                        by
                          • Recommended
                          Mash was very helpful
                          I had great service from Mash the cashier
                          by
                            • Recommended
                            Kudos to the bath and kitchen folks, Peter and Brennan!
                            These two were tremendously helpful in accommodating what were needed. Both were friendly and easy to work with. great
                            by
                              • Recommended
                              Great service
                              I was helped immediately and given great advice on questions I had about paints.
                              by
                                • Recommended
                                great assocaite help in finding item I need
                                I found what I needed at your store
                                by
                                  • Recommended
                                  Nice clean home improvement store
                                  Good parking, friendly associates, well staffed and well stocked!
                                  by
                                    • Recommended
                                    Wonderful Sales Experience with Max
                                    My wife and I with our little dog had a great experience with Max late in the evening while deciding on what dishwasher to buy to replace our very old Bosch that I had repaired once before. When she saw how hard I was working for 2 days trying to repair it again she had mercy and we went to the local Home Depot to buy a new one. Max was not only very knowledgeable but made us comfortable while we made our decision.
                                    by
                                      • Recommended
                                      Brad went above and beyond
                                      So it was the Fourth of July and everyone was closed except for Home Depot. I had a water heater go bad and I have four girls living in the house. Brad was able to get me into a good priced water heater. He then offered his services to come over to my house and install the water heater after he got off work at Home Depot. He did all this on the Fourth of July without hesitation. Brad showed the best customer service I’ve seen in a long time. We will be going back to Home Depot in Sherwood because of him. I would recommend this Home Depot in Sherwood, because of Brad and workers like him there.
                                      by
                                        • Recommended
                                        Excellent Customer Service
                                        I purchased Materials for a fence to help a nonprofit and the staff, especially Mario, was very helpful and even discounted the materials for the project. Home Depot’s willingness to provide support to the community and the staff have turned me into a lifelong customer.
                                        by
                                          • Recommended
                                          Great inventory
                                          I had the best customer service buying four appliances. Home depot is delivering and installing and hauling my old appliances away !!
                                          by
                                            • Recommended
                                            Super helpful and friendly in lumber!
                                            Rob, in the lumber section of the store was super nice. He very patiently made several cuts in a piece of plywood for me.
                                            by
                                              • Recommended
                                              Amazing customer service
                                              When purchasing our refrigerator, Max was indispensable! He gave me the info we needed, helped make sure we understood tricky parts of home installation and managed the tight delivery calendar in a way that worked great for us. I highly recommend making your purchase when he is there.
                                              by
                                                • Recommended
                                                A rare shopping experience
                                                The Sherwood, Oregon store was not only clean, tidy and organized but Fred who helped me find a couple of obscure plumbing pieces went way above and beyond the norm to make sure I had the right parts and Mat at checkout was terrific and motivated me to download the HD phone app.
                                                by
                                                  • Recommended
                                                  Dave in paint is awesome!
                                                  I'm working on a project where I need to paint some wood frames black. Dave in the paint department was able to get me the primer I needed. When he heard what color I'd be painting, he offered to tint the primer for me, something I never would have thought to do on my own. Super helpful, glad I ran into him!
                                                  by
                                                    • Recommended
                                                    Max Muller…A Cut Above…
                                                    Max helped us select our electric range. He made the experience easy and positive. Thank you Max. Your experience and expertise in the appliance department pays off!
                                                    by
                                                      • Recommended
                                                      Quality Home Depot service!
                                                      Once again great Home Depot service! Thank you!
                                                      by
                                                        • Recommended
                                                        Excellent customer service
                                                        Excellent customer service from max in appliances. Fun to work with. Excellent help from Peter also. They both made the shopping experience enjoyable.
                                                        by
                                                          • Recommended
                                                          Super Helpful Hardware Store
                                                          When I shop at this Home Depot I appreciate the discount given to Veterans. I appreciate that they always have a motorized wheelchair if I need one. I also appreciate their friendly cashiers, especially Olivia.
                                                          by
                                                            • Recommended
                                                            Home Depot in Sherwood Exceptional
                                                            The store manager, Geri Downs, is incredible at making sure customers are satisfied and feel valued. This is my third home improvement project using Home Depot and their exceptional vendors. I am certain this window covering project will be great as well.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 427 reviews

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