#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(407)498-3262
Tool & Truck Rental(407)498-3268
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4560 13th Street
Saint Cloud, FL 34769
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Customer Store Reviews

  • 4.5 out of 715 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (715)
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Showing 1-30 of 715 reviews
Great example of customer service!
I would like to thank Omar in the paint department for his patience with helping me pick out the right brand of paint and brushes. I am painting an outside porch and carport area. He was very knowledgeable and friendly. Thank you Omar!
by
    • Recommended
    Lazy Unwilling Garden Center Cashier
    She is rude, unpleasant, unknowledgeable Cashier that only shows up to put-in time for pay, not work or help customers.
    by
      Homeowner's playground!
      I enjoy visiting Store #6350. They always have everything I need. And the associates always know where things are.
      by
        • Recommended
        Helpful customer service
        While in the Home Depot today I had much needed help from Tyler who helped with replacing the head on my weed whacker. He helped remove the old part and found the correct replacement part and made sure it fit correctly. Very very grateful!
        by
          • Recommended
          Clerk in garden.
          He was just the kind of clerk that would make shopping a pleasure every time.
          by
            • Recommended
            Beware of CASHIER MADELINE
            This lady made my return process impossible and afterwards followed me to self checkout and told The other associates to “watch me” in Spanish
            by
              One good customer service employee
              Amanda saw the lack of interest Tylor had with helping me get a smoker and grill. I communicate that I felt like a inconvenience so I said Ty for the help and I was leaving and Amanda didn’t take no for a answer and she took care of me and won my purchase
              by
                • Recommended
                Great store
                Very nice people work here and have great options and prices. Would recommend anyone to come to this Home Depot!
                by
                  • Recommended
                  Great customer service
                  I had a very nice interaction with Sierra with helping me find things I needed for my project.
                  by
                    • Recommended
                    Very knowledgeable in the appliances Pete know hs stuff.
                    Great price on a new refrigerator
                    by
                      • Recommended
                      Customer service
                      Some of the employees are very rude. I have experienced that I going to ask for some item and the answer is do you want me shopping and pay for you too. He was very rude.
                      by
                        • Recommended
                        CUSTOMER SERVICE
                        HONOR YOUR PRICES THAT YOU LIST ON HOME DEPOT SITES
                        by
                          Shopping at HD
                          Today there seemed to be adequate staff available. Some days when you need assistance, you have to look all over for someone. I still like shopping at HD.
                          by
                            Beware!
                            They are turning the overhead sprinklers on in the Garden Center during shopping hours....floor is soaked. Be careful.
                            by
                              Brilliant service
                              needed help sourcing a hot water tank asap.Normary and Andy took control and arranged payment and delivery for the same day [sat] Easy 5 stars from me
                              by
                                • Recommended
                                Patio furniture
                                A year ago, I bought a patio furniture. I am so happy with the quality and the overall look of the chairs and tables that I am planning to buy one set for my daughter.
                                by
                                  • Recommended
                                  GREAT CUSTOMER SERVICE
                                  Nelson & Pete in Appliance Dept are the best. Very knowledgable and great customer service. Very rare!
                                  by
                                    • Recommended
                                    Went for one appliance came out with two
                                    The associate was very knowledgeable about the item we were searching for. Gave us different options in brand, prices, warranty, and installations.
                                    by
                                      • Recommended
                                      Customer service
                                      The young man who handled me, for this return. So knowledgeable and so courteous and made my return happen. Despite me forgetting my wallet with EVERYTHING
                                      by
                                        • Recommended
                                        Great customer service
                                        I am pro customer,I buy bulk buying,home depot always gave me better pricing
                                        by
                                          • Recommended
                                          Lillian and Jacqueline were fabulous
                                          My husband and I were buying a grill- we noticed a price discrepancy; we asked a few associates- they didn’t know, and they did not seem interested in helping us, but Lillian and Jacqueline were VERY helpful in getting us the information and got us checked out! They deserve to be recognized- they saved you a $500 purchase- we almost left the store because no one else would help
                                          by
                                            • Recommended
                                            Great features!
                                            I am very satisfied with the purchase made.
                                            by
                                              • Recommended
                                              Needs better customer service
                                              There is never anyone available when help is needed. There should be at least two people working on the floor at any time there are too many questions that need to be asked of an employee or some type of other help needed. I worked for a competing store for 18 years, I know my way around a lumber store. But once in a while it would be nice for someone to approach me and ask if I need help...even grayed hair old women are consumers, not just men!
                                              by
                                                • Recommended
                                                Good Experience
                                                I have always found what I was shopping for. Employees are always ready to help you!
                                                by
                                                  • Recommended
                                                  Stay away
                                                  I’m disabled and receive such discrimination from employees here that it is physically painful for me to shop here. If you have to have something from Home Depot use the internet. Visiting this location would be a mistake.
                                                  by
                                                    Easy and quick
                                                    We found everything we needed and the checkout was quick
                                                    by
                                                      • Recommended
                                                      In stock items
                                                      This store almost always has items in stock, I was looking for something and 2 other stores were showing it in stock, however when I arrived the item was not in stock, very frustrating so I was very pleased to find it at this location.
                                                      by
                                                        • Recommended
                                                        Good customer service
                                                        Jimmy helped me find what I was looking when there was no one else in department.
                                                        by
                                                          • Recommended
                                                          Friendly Employees
                                                          The St. Cloud Home Depot has the friendliest and most helpful employees. Every time we go in it is such a pleasant shopping experience. There are always employees to help us when needed.
                                                          by
                                                            • Recommended
                                                            Emilio the Supervisor in the Garden Center
                                                            The Garden Center is where Emilio helped me and he was so happy to go above and beyond for me.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 715 reviews

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