Curbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup
Filter Reviews By:Rating, Profile, Gender, Age (449)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 449 reviews
Oct 21, 2023
Paint Department
David from the paint Department is extremely helpful and knowledgeable my first time painting was a true success. Thank you to the Stafford Home Depot I have accomplished first time home owner projects with a lot of help.
by
Recommended
Jun 9, 2024
Great Store
Always have what I need
by
Recommended
Apr 3, 2024
Experience
You need more ppl available I see a lot of ppl looking for help and not many ppl available
by
Feb 20, 2024
Friendly Associate at Lumber
I was looking for lumber and accessories/tools for a small project and Bryant stopped and asked if I was doing ok/needed any help. I told him what I needed and what I was looking for and he gave me suggestions on everything. He was patient with me and I’m thankful because I was feeling a little overwhelmed with things I needed to find.
by
Recommended
Jan 23, 2024
Pro Desk Associate can save you $$$
Garland at the pro desk was very knowledgeable and extremely helpful
by
Recommended
Jan 11, 2024
Good Help
Hudson
John
Faybeon
Did a awesome job with assisting on loading and unloading pallets of cinderblocks. This is exactly what Home Depot needs. More hard workers like them. 305 Worth Ave., Stafford, VA location.
by
Recommended
Jan 4, 2024
Stafford Store
Great place to shop.
by
Recommended
Oct 20, 2023
Excellent customer service!
Anthony helped us find the correct part we were looking for. Saved us from ordering the incorrect part online. The two girls at the paint department were equally as awesome!
by
Recommended
1 found this review helpful
Oct 13, 2023
Great customer service
Appreciate all the help from Josh and Andrea? regarding a storm door that I will be purchasing. The person who handles doors was out to lunch so they stepped in to assist me. Great customer service. Thank you!
by
Recommended
Oct 1, 2023
Coleen in Appliances excellent.
Bought LG dishwasher. LG products have been good to this family.
by
Recommended
Sep 24, 2023
I had great service, Byrant Clarke was very very helpful!!!
I had a lot of questions, and Byrant Clarke was very accommodating, he assisted with my questions and cuts.
by
Recommended
Aug 11, 2023
Wonderful Customer Service
Bought our lawn mower at Home Depot and needed a new air filter. Couldn't find one on the shelve. John & Najee helped me find several boxes in the area above the display and got them down. They saved me a trip back. Refilled the display and were friendly and helpful! I appreciate this level of customer service!
by
Recommended
Jun 26, 2023
Keep Hiring Veterans
I went in to get a few keys made and since there's not a self-service kiosk, I had to hope someone would come by to help. Chris quickly came by and got the needed keys made. His professionalism, patience, and customer service made me feel like an appreciated customer that was happy to not end up making my own keys. Keep Hiring Veterans, Home Depot!
by
Recommended
Jun 20, 2023
Great Customer Service!
My husband and I purchased a home, and we have been doing a lot of DIY updates to make it our own. David in the paint department has been so extremely helpful with what to buy, tips, and tricks for an entire interior paint job. Kevin in the electrical department was also very knowledgeable with wiring an video doorbell. I couldn’t be more grateful for the excellent customer service!
by
Recommended
May 28, 2023
Very helpful employees!!
On my recent visit to this store, I was shocked to see that customer service was alive and well at this Home Depot location. I was fortunate enough to meet an employee, Bryant Clarke, that actually listened and helped me find a resolution for my problem. Hopefully, you will be so lucky to run into Bryant Clarke on your next visit to this store.
by
Recommended
Apr 27, 2023
28 minutes
One person in customer service line. I waited in line for twenty eight minutes
by
Mar 8, 2023
Great experience
The home depot employees in the rental and Garden department are great. Helped with everything I needed
by
Recommended
Feb 2, 2023
Phenomenal Customer Service
The staff there is very knowledgeable and extremely helpful.
by
Recommended
Jan 31, 2023
GREAT EQUIPMENT
i BOUGHT A DEWALT DRILL AND A MILKWAKEE GUN NAIL, EXCELLENT CHOICE, I AM EXTREMELY HAPPY WITH MY CHOICE, I WILL RECOMMENDED TO ANYBODY WHO USED THIS EQUIPMENT
by
Recommended
Jan 18, 2023
VERY CLEAN, AND GREAT FIXTURES
EXCELLENT CUSTOMER SERVICE
by
Recommended
Nov 7, 2022
Frustrated
Associates in the rental area need more training. Web site inventory is wrong most of the time..
by
Sep 25, 2022
Great customer services!
The paint department associate literally ran over to help my associate apply the military discount in customer service Amazing!
by
Jul 15, 2022
Customer Service
I wanted to write this review because I want everyone to know that Millie in the customer service area is so amazing to work with. She has fixed many of my online ordering issues or has been able to find a way to get someone else to resolve it. Always a great experience when I get to work with her!
by
Recommended
Jun 17, 2022
Amazing staff
Please thank Brad for me! I locked my keys inside of my car when loading these items. I went inside the store for help, and Brad was BEYOND helpful! I was completely distraught, but Brad’s attitude and willingness to help made the entire situation better instantly. He didn’t allow me to be stranded, and got me back in my car and on my way.
Please also thank D. He definitely deserves a special shout out too!
You have an amazing staff at your store. I just moved to Stafford, literally got the keys to my house this morning! Because of Brad, this Home Depot is for sure the only place we’re going to for all our current and any future home repair and improvement needs.
by
Recommended
Jun 13, 2022
Nice place to shop
I been to several stores in the area but I always come back to this home depot. The people are just so friendly, they help you. employees are available or near by. they ask you if your finding everything alright.. (Not like me having to go search for someone to help me) I appreciate that.
by
Recommended
May 27, 2022
Horrible Customer Service
Paid for 30 bags of mulch, could not get anyone to help me with loading the mulch after waiting and asking for help for half an hour during non peak times. Approahed store manager Vinnie and she did not care that no one helped me and laughed at my complaint as it was no big deal to her. Ultimately ended up getting refunded for the 30 bags of mulch I purchased
by
May 16, 2022
Every Home Depot is Great...and every one has their quirks
I chase sales and this location has them often enough as to where I'm here every week. Big items are consistently cheaper and are on sale more often at HD, so check online, download the app, and signup for updates. Availability of said items are a different issue. Everyone knows this, and items will run out immediately.
by
Recommended
Apr 3, 2022
Great customer service
We needed assistance loading mulch into our truck. John, Richard and Q were very helpful and personable.
by
Recommended
Feb 22, 2022
Busy but efficient
The store is always busy, but the employees are on it. Go in, get what you need, get out. It really is that simple.
by
Jan 31, 2022
Major ceiling/wall leak
During my shopping today, I came across a significant leak that could potentially damage all your products on BW-13/BW-14, Dept 29. It seems to be coming from the roof, based on how cold the water was, I'm going to guess that the snow is melting and found it's way into the building. Potentially could cause a customer to slip and fall and file a lawsuit against HOME DEPOT if not taken care of. Worst case scenario, leak continues and more damage is made as winter is still here. I highly recommend someone to take a professional look at it from the rooftop perspective, detail out the findings, take care of it before safety of an associate or customer becomes negotiable. All in all, best of luck. Semper Fi!